Razor scooters, not powered

7 reports to CPSC, the latest made Jun 12, 2017. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

7reports to CPSC
Jun 12, 2017the latest report was made
Aug 11, 2011the earliest
6with the company’s comments

Brand: Razor
Maker: Razor USA LLCMakers, importers or sellers, as the reports name them
Product: Scooters, not poweredCPSC’s older code for themCPSC’s product type: Scooters, Unpowered (code 1329), in Sports and Recreation: Cycling, Scooters, Skateboards & Skates

Other ways the reports write the brand (1)

“Razor Kick Scooter”

By month

1 report from July 2016 to June 2017; the most in June 2017, 1. 6 earlier reports, since August 2011, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
June 2017	1
April 2014	1
July 2013	1
March 2013	1
June 2012	1
December 2011	1
August 2011	1

How badly anyone was hurt

Emergency room 4 CPSC: Injury, Emergency Department Treatment Received
Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

First aid
Made Jun 12, 2017, sent to the company Jun 20, 2017, published by CPSC Jul 13, 2017

The product, in the report: Childs plastic 3 wheeled scooter

Razor Jr. Kixx scooter. Axle and two wheel assembly on front of scooter is attached to body of scooter by one thin bolt (less than 1/8 inch in diameter). The bolt goes through a pre-drilled hole in the metal axle and is attached to the plastic scooter by the thin bolt and a nut. All the stress of the child’s weight and riding vibration caused the bolt to snap, the wheel / axle assembly to fall off and my grandson to go flying off the scooter onto the sidewalk. Bloody scrapes were the result.
The scooter has two wheels and axle on front and one wheel in back. The ages are 3 and up. My grandson is 3 1/2. Design is dangerous--kind of like riding a bicycle and the front wheel falls off.

Model
Razor Jr. Kixx Scooter
Bought from
Kohls, New York
Bought
May 30, 2017
Where
Baldwin, New York: Other
Who was involved
Age 3, Male
The reporter’s relation to them
Other Relative
As this report names them
Brand Razor, made or sold by Razor USA LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

CPSC report 20170612-4921A-2147399770. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Apr 26, 2014, sent to the company May 7, 2014, published by CPSC May 21, 2014

The product, in the report: Trixi Mixi Razor Scooter. Can be converted from 3 wheels to 2. Blue and Green in color.

My 4 year old son was riding a Razor Trixi Mixi 3 wheeler scooter, which we had bought from Target about 6 months prior. He was on the sidewalk and while riding the scooter, he fell. When he fell, the scooters exposed metal end of the handle bar impaled his left lower cheek near his mouth. This left his cheek hanging open and bleeding profusely. We rushed him immediately to the local emergency room where my son had to receive stitches in order to close the gaping wound. He also had chipping on his teeth. We are fortunate he was wearing a helmet as it may of impaled him in the eye instead. I am attaching a picture of the wound. My son now and will always have a facial scar for the remainder of his life which possibly will require future plastic surgery or laser treatment to reduce the appearance. After researching on the CPS web site, I see that Razor is FULLY aware of this issue as a similar incident with almost exact wound type was reported in report # 20130717-7253A-134181.
This scooter - which is made specifically for 3-5 year olds (as Razor has indicated) has plastic caps in the ends. As Razor has specifically indicated on their Amazon write up, that children this age have a difficult time balancing, they are fully aware that the scooter will get tipped over - thus , the plastic caps break. Now, according to the stock picture on Amazon, the factory installed handle bar (the pads & caps are NOT installed by the consumer - they come pre-assembled) has foam that extends OVER the edges of the actual bar itself. Whereas the same scooter we have, you can clearly see that the foam DOES NOT extend over the edges and thus, leaves the circular metal edge exposed. We still have the scooter in our possession.

Model
20059662-P
Serial number
J2005CV80-01-12100001491
Bought from
Target, Texas
Bought
Oct 1, 2013
Where
Kyle, Texas: Street or Highway
Who was involved
Age 4, Male
The reporter’s relation to them
My Child
As this report names them
Brand Razor, made or sold by Razor USA LLC
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(5/19/2014) Razor USA LLC: Razor sympathizes with the family due to the unfortunate incident involving a Kixi Mixi scooter, but Razor respectfully believes that the incident does not reflects a product “defect” but, rather, a situation which could occur over time in the absence of reasonable care of the product and attention to maintenance. The Razor Kixi Mixi kick scooter has metal handlebars sheathed in handgrips and endcaps. These handgrips and end-caps can be worn away or damaged. Products like kick scooters have inherent risks associated with their use – the existence of an injury does not necessarily demonstrate a “product defect.” Indeed, the Consumer Product Safety Commission has extensively studied kick scooters and associated injury rates and determined that kick scooters are safer for kids than skateboards, bikes or inline skates. The subsequently-developed ASTM standard for kick scooters (which the Kixi kick scooter meets) was prepared based upon the CPSC’s own study. Razor works hard to make products that parents want their child to ride. No manufacturer can guarantee that there will be no product wear when used over time; this is why Razor emphasizes the importance of parental supervision, regular maintenance and inspection of the scooter before a child’s use. The Kixi line of products are, indeed, designed to be used by younger children and have features like 3 wheels for additional stability – but this does not mean they cannot be damaged or worn and Razor strongly emphasizes the importance off “close adult supervision” and that “parents should inspect and maintain your child’s Kixi scooter to insure their safety”.

CPSC report 20140426-0BBE9-2147445109. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Jul 17, 2013, sent to the company Aug 14, 2013, published by CPSC Aug 28, 2013

The product, in the report: Razor Model AW Kick Scooter (for ages 5-8)

[REDACTED] [REDACTED] [REDACTED]
July 1, 2013
Attention: Safety Complaints Product Category: Toys and Children Incident: Razor Scooter’s Exposed Handlebar Lacerates Child’s Cheek
Ladies and Gentlemen:
Date of Incident: September 13, 2012 Location: Near [REDACTED] Victim: [REDACTED] ([REDACTED]) Reporting Consumer: [REDACTED] (mother of [REDACTED], a minor) [REDACTED] [REDACTED] [REDACTED] Dangerous Product: Razor Model AW Kick Scooter (for ages 5-8), purchased at Wal-Mart on April 8, 2012 Description: of Incident:
My son, [REDACTED] (then age 5 ), was on the sidewalk holding his Razor scooter when he tripped and fell onto the handlebar and impaled his right cheek. His cheek was hanging open and bleeding profusely. I applied pressure to the wound while a passerby called 911. [REDACTED] was transported by ambulance to Los Angeles Children’s Hospital for emergency treatment. Enclosed is a photograph depicting his wound taken at the emergency room. Due to the depth of the circular wound, it was determined a plastic surgeon would be required for closure of the wound He underwent a one-hour procedure performed under general anesthesia. [REDACTED] was severely traumatized by what happened to him. His face is scarred and he continues to require follow-up medical care. He may require plastic surgery in the future.
The Scooter’s Unsafe Design:
These kick scooters, for use by children ages 5 to 8, have plastic plugs in the ends of the handlebars that are held together by an elastic string. The string can come undone at any time causing the plugs to fall out and the metal handlebar ends to be exposed. Enclosed are some photographs showing the design and the risk to a child if the plug falls out of the handlebar. Since the blue hand grips were still on the handlebars, I thought they were safe. I had no idea the sharp metal ends were exposed. This product, which is marketed to be used by small children, should be designed so the plastic plugs can never fall out. There is no way for a parent to know when these plugs will fall out, or the danger created when the plugs are missing.
Other Information:
I did not retain the scooter. I was so distraught over my son’s injury that I instructed the manage of the apartment building where we were temporarily staying to throw it away. I did, however, retain the receipt for its purchase (a copy of which is enclosed).
I fear other parents are totally unaware of the dangers posed by this scooter. Please let me know what steps your agency will take to protect other little kids like [REDACTED] froM this hazardous product. Thank you for your prompt attention to this matter.
Sincerely [REDACTED]

Model
AW Kick Scooter (for ages 5-8)
Bought from
Wal-Mart, Texas
Bought
Apr 8, 2012
Where
Hollywood, California: Unspecified
Who was involved
Age 5, Male
The reporter’s relation to them
My Child
As this report names them
Brand Razor, made or sold by Razor USA LLC
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(8/23/2013) Razor USA LLC: Please see attached PDF file with Razor’s response.

CPSC report 20130717-7253A-1341381. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Mar 12, 2013, sent to the company Mar 20, 2013, published by CPSC Apr 3, 2013

The product, in the report: Razor Sweet Pea A scooter. Pink with pink, purple, and clear tassels on either side of handle bar.

A 4 yr old girl was scootering, with a helmet, on the sidewalk. She hit a bump and fell down. When she fell she came in contact with a sharp edge on the scooter (which we believe to be one of the bolted C-clamps on the upright tube). She cut her right leg below the knee with a deep gash. She required a trip to the emergency room and 3 stitches.

Model
Sweet Pea A
UPC
nm101sp90-06-1111040
Serial number
nm101sp90-06-11110401261
Bought from
Target
Bought
May 1, 2012, about then
Where
Dallas, Texas: Street or Highway
Who was involved
Age 4, Female
The reporter’s relation to them
My Child
As this report names them
Brand Razor Kick Scooter, made or sold by Razor USA LLC
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(3/22/2013) Razor USA LLC: [REDACTED] did contact us directly on 3/12 by email and we responded same day requesting more information. We received a response back from her with additional information on 3/15 and were able to contact her by phone. We would like to inspect the unit to see if her injury was from the impact of the fall or an issue with the scooter. After speaking with her we sent a new scooter as well as a prepaid UPS label so she can return the original scooter to us for inspection. Once we receive the unit back we can determine if the C-clamps on the scooter had a manufacturing issue as she indicates in her report.

CPSC report 20130312-0867F-2147457914. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Jun 7, 2012, sent to the company Jun 15, 2012, published by CPSC Jun 29, 2012

The product, in the report: Razor scooter, this particular product was “black label” but this design flaw exists on all models

My son has a razor scooter, we have had a couple of these, and the end caps from the handle bars fall off right away, on these scooters, the end caps are not attached onto the actual handle bars, but rather just held through the handle bars by a string, which easily snaps.
i never gave this any thought, this doesnt seem to impede using the product correctly, until tonight, when my son fell off his scooter, and the exposed ends ended up impaling him, necessitating him to get stitches.

Model
Black Label
Serial number
nm101bl300211102400841
Bought from
toys r us, New Jersey
Bought
Apr 24, 2012, about then
Where
staten island, New York: Home/Apartment/Condominium
Who was involved
Age 6, Male
The reporter’s relation to them
My Child
As this report names them
Brand Razor, made or sold by Razor USA LLC
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(6/26/2012) Razor USA LLC: We received an email from [REDACTED] on June 7 2012 stating that she handle bar covers were damaged prior to her son riding.and had not given it much thought until tonight, my ran over a rock, and tripped while riding his scooter, the scooter, swung up into his face, and he was impaled by the uncovered handle bars. This injury resulted in a trip to the ER, upon being examined by the surgeon, he was immediately able to tell that this injury happened from an exposed handle bar, because of the perfect round shape of the wound. As mentioned in her report teh unit was damaged prior to the incident occuring.
We are saden that her son hit an something in his path and fell off his scooter and this injury occurred.We do however provide warnings in our manual and other important information as to advise the rider and parents not to ride the scooter if parts are worn or damaged. As noted in the manual: WARNING: ALWAYS INSPECT SCOOTER PRIOR TO RIDING. Properly inspecting and maintaining your scooter can reduce the risk of injury. Always inspect your scooter before riding and regularly maintain it. Replace worn or broken parts immediately. Call 1-866-GO-RAZOR for parts.

CPSC report 20120607-7D041-2147466822. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Dec 8, 2011, sent to the company Dec 16, 2011, published by CPSC Jan 10, 2012

The product, in the report: Razor scooter

The razor scooter has knobs/buttons on each side of the handle bar that when pushed in by accident the handle bar(s) comes off. My 4 year old has accidentally pushed one of the buttons while riding the scooter and the handle bar came off and he fell off the scooter. This happens twice now. It is so easy for a kid to push these buttons because they are located right on the handle bars and it is what secures the handle bars. When a kid has his hands on the handle bar naturally while riding, he can unconsciously push the buttons and then the handle bars they are holding on to come off. This creates a very potentially dangerous situation. My son luckily did not hit his face on the ground but he did suffer from scratches and his fingers got caught between the handle bar that came off.

Model
Scooter
Where
Winter Garden, Florida: Home/Apartment/Condominium
Who was involved
Age 4, Male
The reporter’s relation to them
My Child
As this report names them
Brand Razor, made or sold by Razor USA LLC
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(1/3/2012) Razor USA LLC: We did attempt to reach [REDACTED] to find out more information as to how the child came in contact with the buttons while riding and did not receive a return phone call as of yet. This incident describes a four year old child falling from an ordinary kick scooter after the child somehow disengaged a handlebar while attempting to ride the scooter and subsequently lost control. The incident report continues on to explain that, though the 4 year old was not badly hurt when falling, the 4 year old child apparently did the same thing a second time, again without serious injury. Razor has offered “folding collapsible kick scooters” in the United States and around the world for more than ten years. The design and manufacture of the mechanism for attaching the collapsible handlebars has been constant throughout this period and is an obvious feature of the product: it consists of a spring upon which is mounted a metal button, which locks each handlebar into the center of the steering tube of the scooter and can only be unlocked and retracted by 1) depressing the button sufficiently to clear the edge of the countersunk T-tube hole while simultaneously, 2) imparting a force along the handlebar axis away from the T-tube. The buttons cannot “spontaneously” disengage and once they properly have been locked in they are held in place by the spring with sufficient force to prevent their disengagement without force directly being applied downward which is great enough to clear the button from the surrounding tube, followed by a coordinated application of perpendicular force sufficient to dislodge the button from the hole in which is seated and twist or pull the handlebar away from that engaged position and also physically remove it from the mounting post. In 2001, the CPSC published the results of a study in a report entitled “Unpowered Scooters: Analysis of Special Study Data and Injury Rates, and a Comparison with Other Riding Products,” which expressly concluded that “scooters have the lowest rate of injury when compared with bicycles, skateboards and inline skates.” Subsequent to this study’s publication, the industry standards group ASTM, in consultation with the CPSC, prepared and published a specific standard for kick scooters, ASTM F2264, which addresses design, manufacturing and warnings for kick scooters. Razor kick scooters all pass this standard. The Razor kick scooter is designed, intended and affirmatively recommended for use by riders aged 5 and up. This is consistent with the recommendations of the ASTM as reflected in the kick scooter standard itself (ASTM F2264 section 2) and is plainly stated on the product’s packaging, instructions and warnings. Razor specifically emphasizes the importance of properly assembling the handlebar button components and riding the scooter properly. Razor does not suggest that it is impossible to be injured when riding a kick scooter, nor does Razor claim that it is impossible to remove a handlebar by depressing the buttons in the order and with the degree of force required to do so. Razor does believe that having handlebars on a kick scooter which can be removed by such actions is a fundamental characteristic of a “folding kick scooter” which is obvious, functional and a recognized characteristic of a feature that is desired – foldability – and that a rider properly instructed and sufficiently mature should not, and will not, experience any difficulty. Not every product is risk free, and there are many products as to which some risks are known. Certainly, riders may fall off kick scooters, but the same is true of bicycles, skateboards and virtually every other form of product associated with physical exertion. Razor is unable to concur that the product is “unsafe” in the circumstances described.

CPSC report 20111208-76C4F-2147472537. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Aug 11, 2011, published by CPSC Sep 2, 2011

The product, in the report: Razor- two wheel kick scooter (A3 Kick Scooter in Red) UPC: 0845423002909

My 6 year old son was riding his A3 kick Razor Scooter outside my parents condo (with his grandmother watching) in Murrells Inlet, South Carolina. While he was holding the handlebars he accidentally hit one of the spring loaded buttons on the handle bars. The handle bar came off and he fell and hit his right elbow on the cement. He was taken to his pediatrician and an xray found that there was a fracture in his elbow. He ended up with a cast from his hand up to his armpit for 3 weeks. My concern is that the handlebars should not be designed where a 6 year old can accidentally push the button while riding and make the handle bars fall off. The buttons are VERY easy to push in and now that this happened it is very easy for me to see how it could. I do not see how this is safe. This scooter is designed for children over 5 and should be manufactured accordingly.

Model
A3 Kick Scooter
UPC
0845423002909
Bought from
Walmart
Bought
Jun 21, 2011
Where
Murells Inlet, South Carolina: Home/Apartment/Condominium
Who was involved
Age 6, Male
The reporter’s relation to them
My Child
As this report names them
Brand Razor, made or sold by Razor USA LLC
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(8/29/2011) Razor USA LLC: The detachable handlebars on a folding collapsible kick scooter are a common and functional feature of such product. Since the introduction of such scooters in the US market over a decade ago, this has fundamental characteristic has been recognized and appreciated as providing useful and desirable capabilities to fold such scooter for storage etc. The handlebar locking pins can’t be released without being pushed deeply into their locking holes while twisting the handlebar grips. As mentioned on page 3 of the manual it is important to check to ensure the pins are securely locked into place prior to riding to ensure they do not dislodge while riding. Razor strongly recommends that young riders be instructed and supervised in their use of these products consistent with the product instructions and warnings in the manual and on the product. We would appreciate the opportunity to speak to the consumer to find out more information as to how the pins became dislodged while the child was riding and would appreciate if they would call us so we can research this further.

CPSC report 20110811-69BBF-2147476344. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Razor scooters, not powered

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.