Rilix Coaster amusement attractions
1 report to CPSC, the latest made Feb 21, 2023. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Feb 21, 2023the latest report was made
- Feb 21, 2023the earliest
- 0with the company’s comments
- Brand
- Rilix Coaster
- Maker
- RILIX LLCMakers, importers or sellers, as the reports name them
- Product
- Amusement attractionsIncluding ridesCPSC’s product type: Amusement Attractions (Including Rides) (code 1293), in Sports and Recreation: Other
By month
The numbers, as a table
| Month | Reports |
|---|---|
| February 2023 | 1 |
How badly anyone was hurt
- Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
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Emergency room Made Feb 21, 2023, sent to the company Feb 24, 2023, published by CPSC Mar 17, 2023
The product, in the report: The machine is a Rilix Coaster, it is red, with 2 seats. There is a high back that has a screen on it to show the virtual video and 2 virtual reality headsets attached to the high back. Each head set had a black cable and a small metal cable attached to it that connected to the high back that had the screen on it. You sat forward like in a roller Coaster and the cords for the headsets came from behind. I would say a rough estimate is around 4ft for the length of the two cords. The cords were long enough to sit in the seat when not on someone’s head, so definitely long enough to wrap around someone’s neck, especially a small child.
My 5 year old son and 7 year old daughter were on a Relix Coaster VR machine at Strike and Spare in [REDACTED]. The machine is in a gated area and an attendant came over from the skating rink to put them on the machine. As the ride ended my son removed his virtual reality headset and when he did the cords wrapped around his neck very tight and began to choke him. My daughter alerted us that he was stuck(we were standing on the outside of the gate saying goodbyes to family members). When we turned to look at them we seen the cord around his neck and he was turning blue because it was so tight his airway was blocked. As we tried to get into the gate to get to him we yelled for help. The gate was hard to open. When we reached him, it took my sister-in-law and myself pulling from the front to give him space to breathe but it was still not loose enough to get off of him. Several people were trying to get the cords loosened and to quickly release it to get off his neck we had to cut through a black cable and a small metal cable. We were treated very poorly by the staff and my son was never offered medical treatment. He was blue in the face from his airways being blocked for 30 seconds or more! In the craziness of the moment I did not take pictures but returned the next day to take some, however, the metal cable that was once on there had since been removed off the remaining black cable and the metal cable and black cable that had to be cut to release my son was also removed. I am wondered if the metal cable should have never been on the machine. We were told by staff that the machine is usually always staffed with an attendant, but since they are short staffed they can’t do that right now. When asked why the machine was still operating if it should be staffed, they said that is up to corporate, not them. My son almost lost his life while celebrating his 5th birthday! Personally I believe the cords are way too long and should have never been made long enough to go around someone’s neck, I also believe that with the metal cable being removed from the opposite side that the company this machine is placed at was not supposed to have the metal cable on the machine.
- Model
- I don’t have this information
- UPC
- Not Sure
- Serial number
- I don’t have this information
- Where
- Clarksville, Indiana: Other Public Property/
Office - Who was involved
- Age 5, Male
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Rilix Coaster, made or sold by RILIX LLC
- How badly, in CPSC’s words
- Injury, Emergency Department Treatment Received
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
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U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.