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General Electric clothes dryers

8 reports to CPSC, the latest made Jul 1, 2025. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 8reports to CPSC
  • Jul 1, 2025the latest report was made
  • Mar 14, 2011the earliest
  • 0with the company’s comments
Brand
General Electric
Makers
GE Appliances & Lighting and GE Appliances, a Haier companyMakers, importers or sellers, as the reports name them
Product
Clothes dryersGas or electric not saidCPSC’s product type: Clothes Dryers, Not Specified (code 127), in Home Maintenance and Structures: Laundry, Fabric Care & Sewing
Other ways the reports write the brand (1)

“General Electric (GE) Profile”

By month

1 report from August 2024 to July 2025; the most in July 2025, 1. 7 earlier reports, since March 2011, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
July 20251
October 20201
June 20191
March 20171
October 20141
June 20121
January 20121
March 20111

How badly anyone was hurt

  • First aid 2 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
  • No one hurt 4 CPSC: Incident, No Injury
  • Not said 1 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. First aid

    Made Jul 1, 2025, sent to the company Jul 2, 2025, published by CPSC Jul 17, 2025

    The product, in the report: GE smart dryer

    We purchased a new washer and dryer in December of 2023. As we was drying clothes we hear a loud thumping sound coming from the laundry room. While inspecting the dryer drum had cracked causing a sharp edge not noticed until it cut my hand. We called ge to report the issue and was told best they could do was give a discount on a new drum not really concerned about the safety issues of when this happens

    Model
    GFD65ESPV0DS
    UPC
    Na
    Serial number
    TV151555G
    Bought from
    Home Depot, Ohio
    Bought
    Dec 26, 2023, about then
    Where
    Lebanon, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 46, Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand General Electric, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  2. No one hurt

    Made Oct 23, 2020, sent to the company Dec 2, 2020, published by CPSC Dec 16, 2020

    The product, in the report: GE front load dryer model #GHDS5365EFOMC/Serial #FA156080G, Gunmetal Grey, purchased at Home Depot in 2014. Fire Hazzard. [REDACTED]

    Oct. 15, 2020, the control panel of my GE dryer, model #GHD5365EFOMC caught fire and was pouring smoke from the front of the unit. The wiring harness was burned, the connectors on the inside of the control panel had charred and melted to the wires and inside panel cover connectors. [REDACTED]

    Model
    GHDS5365EFOMC
    Serial number
    FA156080G
    Bought from
    Home Depot
    Bought
    Jan 15, 2014
    Where
    Dalton, Georgia: Home/Apartment/Condominium
    Who was involved
    Age 17, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand General Electric, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made Jun 19, 2019, sent to the company Jul 24, 2019, published by CPSC Aug 7, 2019

    The product, in the report: GE Profile – Front Load Washer and Dryer Washer: Model # GFWR4805F0RR Serial #MD167718G Dryer: Model #GFDR48SEF7RR Serial #RD152430G

    GE Profile – Front Load Washer and Dryer Washer: Model # GFWR4805F0RR Serial #MD167718G Dryer: Model #GFDR48SEF7RR Serial #RD152430G

    May 2019 Our GE Profile dryer caught on fire. Hazardous and dangerous. Circuit board malfunctioned. Thermal event.

    I put in a load of towels and the dryer shut off ten minutes later. I went to check on it and smoke was coming out of the machine because of a faulty circuit board shooting sparks. As I reached for the dryer door, it restarted. I immediately opened the door to stop the dryer cycle and proceeded to unplug the dryer. Thank goodness we were home.

    The GE Tech who came out to do the diagnostics, called this a ‘thermal event’. I have pictures and kept the burnt circuit board as reference. The tech came out again to replace the circuit board.

    Our GE Profile Washer has never worked properly. Several GE Reps confirmed faulty design chip issue (can’t fix) and cycle pause and balance issues (can’t fix). The machine stalls and cannot balance during spin cycles and keeps resetting itself between 6 to 11 minutes at end of cycle, over and over. Towels come out soaking wet, not damp. I had it serviced many times and most recently had it serviced on 5/21/2019 with the GE tech replacing the Invertor Machine Control Board and drain pump.

    Previously, the circuit board was replaced a couple of times and several software updates...still no improvement. After the tech left, I put a load of 5 towels in the washer and 1 hour and 45 minutes later the machine shut itself off and towels still soaking wet. Status quo!

    Even though it cannot be fixed, GE refuses to deem it ‘non-repairable’.

    Certainly not energy efficient to have one load take 30-45 minutes beyond stated time at start of wash or have it shut down and must start the load over, only for load to coming out very wet, not damp.

    I’ve exhausted every avenue and spent countless hours trying to get the defective washing machine repaired or refund my money.

    Model
    GE Profile Dryer: Model #GFDR48SEF7RR
    Serial number
    RD152430G
    Bought from
    Spencer’s T.V. and Appliance in SanTan Village - Gilbert
    Bought
    Dec 14, 2014
    Where
    GILBERT, Arizona: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand General Electric (GE) Profile, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Incident, No Injury
  4. First aid

    Made Mar 15, 2017, sent to the company Apr 12, 2017, published by CPSC Apr 26, 2017

    The product, in the report: Dryer, white, front loader, aluminum drum

    My GE dryer drum has a hole in it and I believe it to be a safety hazard. I called GE to fix the defective appliance and they will only do it if I pay for it! I’m afraid this will become a fire hazard, or worse. When I first notices the hole, I cut my hand on it. I have a 4 year old son in the house, and he has a tendency to want to help with everything including laundry. My concern doesn’t stop with this single appliance. But it is the biggest issue. All my appliances I bought a little over a year once I noticed issues. I believe they are selling many defective products.

    Model
    GFDR270GH0WW
    UPC
    N/a
    Serial number
    FF185224G
    Bought from
    Lowes
    Bought
    Apr 1, 2015, about then
    Where
    Epping, New Hampshire: Home/Apartment/Condominium
    Who was involved
    Age 27, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand General Electric, made or sold by GE Appliances, a Haier company
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  5. Not said

    Made Oct 31, 2014, sent to the company Nov 10, 2014, published by CPSC Nov 28, 2014

    The product, in the report: GE Kitchen range, model # DVBH520E

    Clothes dryer overheated causing a fire.

    Model
    DVBH520E
    Serial number
    ZM811506A
    Where
    Wisconsin Rapids, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand General Electric, made or sold by GE Appliances & Lighting
    How badly, in CPSC’s words
    Unspecified
  6. No one hurt

    Made Jun 15, 2012, sent to the company Jul 19, 2012, published by CPSC Aug 2, 2012

    The product, in the report: GE Electric Front Loaded Dryer (White)

    The consumer wanted to express concerns about the dryer in her renters home. The consumer stated that the renter was operating the dryer on June 3, 2012. She stated while her renter was operating the dryer the power knob on the front panel fell off. Her renter noticed that flame came off of the empty compartment. No one was injured and the flame went out on it’s own. The renter had a repairman come to inspect the product on June 11, 2012. The repairman concluded that the back panel melted. The consumer called the firm today and was offered no further assistance but was able to file a report. The consumer has not called the retailer. The consumer has not called the fire department or her home insurance company. The consumer has not sustained any further property damage.

    Model
    DBXR463EGWW
    Serial number
    GT831158A
    Bought from
    Alasky’s Inc., West Virginia
    Bought
    Jun 15, 2010
    Where
    Morgantown, West Virginia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand General Electric, made or sold by GE Appliances & Lighting
    How badly, in CPSC’s words
    Incident, No Injury
  7. Hurt, no treatment

    Made Jan 3, 2012, sent to the company Jan 13, 2012, published by CPSC Jan 30, 2012

    The product, in the report: General Electric Clothes dryer model DBLR333EEWW

    Sometime after 10pm on 23November 2009, a fire started in my home at [REDACTED]. According to the Gladwin County and Billings Township Fire Incidence Report, the cause and origin of the fire was my electric clothes dryer. My insurance carrier, American Automobile Association/Auto Club or AAA placed the General Electric Company on notice on 28December2009, 34 days after my fire. The AAA adjustor who emailed it to me “left” AAA shortly after wards. The “physical” investigation and determination of the wiring in my individual dryer did not occur until June 21, 2010. Based on actions and retained documents, it’s clear that General Electric and AAA knew my model GE dryer caused house fires before my dryer was ever evaluated, and before my fire occurred. General Electric and AAA and their contractors had then, and have now full knowledge this dryer is faulty and refuse to report this information to the proper authorities. General Electric and AAA are intentionally endangering the lives of countless families for corporate profit and gain. After AAA contractor, Fire and Failure Forensics, LLC of Traverse City Michigan determined my General Electric Model DBLR333EEWW was in fact the direct cause and origin of my house fire, AAA filed a subrogation lawsuit to recover their claim money from General Electric in December 2010. The orignal lawsuit was filed in Gladwin County, Michigan and transferred to Federal District Court. The Federal Case Number is: [REDACTED]. According to Federal court documents, and statement made to me, “on the record” by [REDACTED], AAA’s attorney, my recently purchased and professionally installed General Electric dryer, model DBLR333EEWW contained an insufficient guage-thickness of wire used to power the dryer during normal use. This overheated wire catches the dryer console on fire, melting out the large plastic knobs. (see photograph). The back of the dryer melts out. (see attached photographs). This “blow-torch dryer” then ignites it’s surroundings, in my case, the paneling in my home. The fire traveled up the wall and into the attic igniting 12 inches of cellulose insulation there. The insulation is “fire resistant”, but once ignited (and air fed by the roof vents) above 400 degrees, the dry, borate treated paper generates excessive amounts of carbon monoxide through-out the house. I lay asleep and unknowing while the fire burned in the attic, above my head. The house filled with dense white smoke. Most of my pet cats died where they slept with me on the bed. I’m alive today only because one cat was determined to waken me. A faint west wind from a partially open window above my head enabled this cat’s half dozen determined efforts to rouse me. I wakened and passed out again several times. Each time this heroic cat yowled, stomped and scratched me back to awareness. I finally saw white smoke, heard roaring above my head and saw flames. I ran under and past flames to get outside, only narrowly escaping death. The fire caused by my two year old GE Dryer Model DBLR333EEWW has impoverished me. It destroyed my home, health and killed my only family, my pet cats. The cat that saved my life did not survive the fire. He became trapped, and yowled frantically until the ceiling fell in, killing him. This experience haunts my life. I do not sleep and can’t work, my resources are exhausted by medical bills and uninsured fire losses. GE is demanding more depositions, than the “45minutes” that GE and AAA estimated. I was deposed for four hours last fall. The second deposition is scheduled for16Jan2012 and I’ve been told there can be more sessions after this. I have been subpoenaed and still cannot secure counsel. AAA threatens to void my claim, for “my lack of cooperation”, yet AAA refuses to answer my emails with questions about their subpoena. AAA has delayed paying half my fire claim for over a year and did not pay my full content loss of $104,000.00. They paid about half that. The payment came so late, I had only a two days to repurchase my contents and recover my hold-back. For the last two years, my homeowner’s policy premium has cost me an extra $500 per year since the fire. AAA determines me a “fire risk”. (while litigating against GE for fire damages). GE has never responded to my complaint letters about their faulty dryer. As a “whistle-blower” I request protection from further retaliation from General Electric and Auto Club, (AAA) insurance.

    Model
    DBLR333EEWW
    UPC
    I don’t know
    Serial number
    I don’t know
    Bought from
    Lowes of Midland
    Bought
    Jan 4, 2007
    Where
    Beaverton, Michigan: Home/Apartment/Condominium
    Who was involved
    Age 54, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand General Electric, made or sold by GE Appliances & Lighting
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  8. No one hurt

    Made Mar 14, 2011, sent to the company Apr 9, 2012, published by CPSC Apr 23, 2012

    The product, in the report: Electric Washer/dryer combination

    Combination washer/dryer had sparks fly out from the dials for the dryer when it was turned on. It would flip the breaker switch & turn off. Repair man did not observe problem & did no repairs. Problem happened more frequently. CONSUMER ADDED: Second repair man sent. His name was [REDACTED]. Very Rude and angry. Again turned dryer on, saw no immediate sparks, then left as if I chased him. Begging him to open front of dryer, he ignored me completely and ran out the door as if his pants were on fire. The local GE Repair office was also very rude (a woman was answering phone taking complaints) and told me that she was doing me a “favor” by sending a second repairman and would not charge me an additional $90 for the call. It was this point when I was forced to begin filing reports with the Washington State Consumer Complaints and GE Corp Office. After second repair person refused to look at washer/dryer or open cover where the sparks were emitting, I then filed complaints. GE Service then called me a week later. The Third repair person {REDACTED] was quite helpful. He actually removed the panel covering the dial area. He spotted the problem right away. The insulated wire coming from the dial was lodged against the barrell of dryer, over time all insulation wore away. When dryer was turned on, it took a few minutes for heat to expand wires. Then a large...exploding spark...then the circuit breaker off. [REDACTED] said the problem was clearly a manufacturing defect. An insulated wire was lodged between the barrell and edge of dryer. Over time insulation wore off exposing live wire, causing sparks and shorts. [REDACTED] repaired the unit.

    Model
    Spacemaker Laundry
    Serial number
    WSM2420, WSM 2480
    Where
    Seattle, Washington: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand General Electric, made or sold by GE Appliances & Lighting
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Clothes dryers

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Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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