Hearth Record

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Duet clothes dryers

2 reports to CPSC, the latest made Jan 18, 2014. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 2reports to CPSC
  • Jan 18, 2014the latest report was made
  • Apr 19, 2011the earliest
  • 0with the company’s comments
Brand
Duet
Maker
WHIRLPOOL CORPORATIONMakers, importers or sellers, as the reports name them
Product
Clothes dryersGas or electric not saidCPSC’s product type: Clothes Dryers, Not Specified (code 127), in Home Maintenance and Structures: Laundry, Fabric Care & Sewing

By month

1 report from February 2013 to January 2014; the most in January 2014, 1. 1 earlier report, since April 2011, is in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
January 20141
April 20111

How badly anyone was hurt

  • No one hurt 2 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Jan 18, 2014, sent to the company Jan 28, 2014, published by CPSC Feb 12, 2014

    The product, in the report: In September/October of 2003, I purchased a Whirlpool Electric Duet Dryer model# GEW9200LL1, SN# MP3406748 for about $800 from Spencer’s TV and Appliance @ 115 W 1st Ave, Mesa, AZ, (480) 833-3072. URL: http://www.spencerstv.com/

    Whirlpool dryer consumers beware of possible fire hazards!

    In 2003, I purchased a Whirlpool Electric Duet Dryer model# GEW9200LL1, SN# MP3406748 for about $800 from Spencer’s TV and Appliance in Mesa, AZ. On December 27, 2013, while turned off, this dryer caught the clothes inside it on fire. The smoke from the fire within the dryer was intoxicating and it forced us to vacate the house immediately. Within 20-25 minutes flames were coming out of our roof over the laundry room and the fire rapidly engulfed other areas of the house.

    The fire department was unable to extinguish the fire before it destroyed our house and possessions. The house is a complete loss; it will need to be demolished and completely rebuilt. Thankfully my husband and I were home at the time the fire started and none of our family members or animals were harmed. None-the-less, we are devastated by this tragedy as we did not have insurance on our house. We have been displaced in a small apartment in another city and have had to begin our lives anew with only the clothes on our backs.

    The fire department has confirmed that the Whirlpool dryer did in fact cause the fire. I will never purchase any other products from Whirlpool. We are currently looking in legal counsel on this issue. I have attached a link to a YouTube video that shows part of the fire and its devastation to our house:

    http://www.youtube.com/watch?v=n2uGfWET7AU http://www.youtube.com/watch?v=3wh5bYEfwOo http://www.youtube.com/watch?v=ngktNMq8PT4

    Model
    GEW9200LL1
    UPC
    I don’t know.
    Serial number
    MP3406748
    Bought from
    Spencer’s TV and Appliance http://www.spencerstv.com/
    Bought
    Sep 15, 2003, about then
    Where
    New Durham, United States: Home/Apartment/Condominium
    Who was involved
    Age 14, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Duet, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Apr 19, 2011, published by CPSC Jun 10, 2011

    The product, in the report: Dryer

    Thursday, April 14th, 2011; Caller had put a load of clothes into the dryer, set at 20 minutes. She returned before the 20 minutes was over to remove her clothing from the dryer and turn dryer off, however, the dryer would not turn off. She pushed again for the dryer to turn off but it still would not turn off. Caller unplugged the dryer & called Service Tech who came out Monday, April 18th, 2011. Service Tech informed caller that the relay switch had defaulted and or the control plus heating element may have all gone bad, overheated but he couldn’t be sure which one triggered the others or which one was the faulty component that burned and not allowed the dryer to turn off or shut down and that the internal/inside was entirely burned because it kept burning after being unplugged. Caller was completely unaware that the dryer was burning although she was in and out of the laundry room all day because it is also her utility room. She said that there was no odor, no flame, and no smoke but that the inside of the dryer has the appearance of coal. If caller had not unplugged the dryer, it is believed that there may have been a fire large enough to possibly burn her house. At the time of the dryer incident her 13yr old son was in wheel chair with a broken femur & it would have been difficult for him to get out especially when his mother ran to pick his siblings up from school. She would like this model investigated and possibly recalled. She would also like to be reimbursed for repair if repair is possible or to have the dryer replaced at manufacturer expense, preferably the latter.

    Model
    GEW9250PW1
    Serial number
    MT2837419
    Bought from
    Lowe’s, Virginia
    Bought
    Jul 15, 2007, about then
    Where
    Boones Mill, Virginia: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Duet, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Clothes dryers

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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