Eden Pure water softeners or conditioners
1 report to CPSC, the latest made Mar 8, 2012. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Mar 8, 2012the latest report was made
- Mar 8, 2012the earliest
- 1with the company’s comments
- Brand
- Eden Pure
- Maker
- EdenPureMakers, importers or sellers, as the reports name them
- Product
- Water softeners or conditionersAppliancesCPSC’s product type: Water Softeners or Conditioners (Appliances) (code 125), in Home Maintenance and Structures: Plumbing & Bath
By month
The numbers, as a table
| Month | Reports |
|---|---|
| March 2012 | 1 |
How badly anyone was hurt
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Mar 8, 2012, sent to the company Mar 30, 2012, published by CPSC Apr 13, 2012
The product, in the report: water softener
On 3/4/2012 the consumer noticed smoke coming from the water treatment system causing the consumer to unplug it from the outlet immediately.
The consumer plugged the water treatment system in the basement of his home near the water meter per the instructions in the manual. The consumer also noticed there was quite a bit of water on the floor near the product.
The water treatment system is a water softener. It is designed to dissolve minerals such as calcium and magnesium to crystallize and remain in suspension instead of adhering to the walls of pipes, faucets or heating elements.
The consumer contacted the firm on 3/5/2012 and the consumer requested a full refund. The consumer stated that the company is only willing to replace the water treatment system .
The consumer indicated that he fears that the water treatment system could possibly pose as a fire hazard. The pr9oduct was installed in the home by himself.
He has not made any attempt to use the water treatment system since the incident occurred.
- Model
- Scale RID
- UPC
- item# sclridd2
- Serial number
- 2-0010 2574 Hard water treatment system
- Bought from
- International Home Shopping
- Bought
- Sep 21, 2011
- Where
- ALlentown, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Age 75, Male
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Eden Pure, made or sold by EdenPure
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.