DuPont water softeners or conditioners
1 report to CPSC, the latest made Dec 10, 2019. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Dec 10, 2019the latest report was made
- Dec 10, 2019the earliest
- 0with the company’s comments
- Brand
- DuPont
- Maker
- E. I. DuPont de Nemours and CompanyMakers, importers or sellers, as the reports name them
- Product
- Water softeners or conditionersAppliancesCPSC’s product type: Water Softeners or Conditioners (Appliances) (code 125), in Home Maintenance and Structures: Plumbing & Bath
By month
The numbers, as a table
| Month | Reports |
|---|---|
| December 2019 | 1 |
How badly anyone was hurt
- Hurt, care not known 1 CPSC: Injury, Level of care not known
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Hurt, care not known Made Dec 10, 2019, sent to the company Jan 9, 2020, published by CPSC Jan 24, 2020
The product, in the report: WF-FM100 Water Faucet Filtration System
I was advised to file this complaint to your offices. In May of2019, I tired to make a cup of coffee, to get filtered water I used my DuPont Faucet Water Filtration System WF-FM l 00 to get as i thought filtered water top make the coffee. I am a senior 79 years of age. There is a black plastic knob that you need to turn to get filtered water. As I turned the black plastic knob to get filtered water “it shot out like an arrow hitting and side of my left eye” which this was witnessed. I almost lost my left eye. This is a very dangerous and defective product made by DuPont. On May 14, 2019 I emailed their CEO’s office to alert them of this defect and their customer service. No communications. I emailed their legal dept again no communications. Several months have past and still no communications from DuPont. I saved the defective product as evidence as well. Please file my complaint. Thank you Because of this witnessed horrific event from a defective DuPont product, to not be given any concern from DuPont by no communications or concern, I was advised to request a monetary damage of$ 10,000 from DuPont. I am a senior 79 years of age that almost lost her left eye, this was a very horrific event for a senior to go through. DuPont knows this is a defective product their WF-FM100 Water Faucet Filtration System and to not show any concern for this consumer is appalling. I am requesting this monetary damage or claim against DuPont. Thank you
- Model
- WF-FM100
- Where
- Seneca, South Carolina: Unspecified
- Who was involved
- Age 79, Female
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand DuPont, made or sold by E. I. DuPont de Nemours and Company
- Reports CPSC links to it
- 20201118-74347-2147368056
- How badly, in CPSC’s words
- Injury, Level of care not known
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.