Hearth Record

Back to Trampolines

Upper Bounce trampolines

2 reports to CPSC, the latest made May 16, 2021. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 2reports to CPSC
  • May 16, 2021the latest report was made
  • May 6, 2015the earliest
  • 0with the company’s comments
Brand
Upper Bounce
Maker
King Service Holding, IncMakers, importers or sellers, as the reports name them
Product
TrampolinesCPSC’s product type: Trampolines (code 1233), in Sports and Recreation: Other

By month

1 report from June 2020 to May 2021; the most in May 2021, 1. 1 earlier report, since May 2015, is in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
May 20211
May 20151

How badly anyone was hurt

  • No one hurt 1 CPSC: Incident, No Injury
  • Not said 1 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made May 16, 2021, sent to the company May 19, 2021, published by CPSC Jun 3, 2021

    The product, in the report: The product is an Upper Bounce 15-foot trampoline with safety net. I believe the product SKU is UBSF01-15 but I do not have the original packaging and the SKU is not listed on the original receipt. The model we purchased has green safety mats.

    I ordered a 15’ Upper Bounce trampoline in March 2021. On May 15, the frame broke while a 10-year old child was jumping on it. The welds holding the circular frame onto the legs broke in two places, and the frame tubing bent at the joints, shearing apart. This also tore the safety mat where the sharp broken tubing punctured through it. We were extremely fortunate that my children were not injured by this product’s failure. The failed welds clearly indicate a defect in the manufacturing process that could cause serious injury.

    Model
    Upper Bounce 15 FT Round Trampoline UBSF01-15
    Serial number
    None found on product
    Bought from
    Woot.com
    Bought
    Mar 10, 2021
    Where
    NOBLESVILLE, Indiana: Home/Apartment/Condominium
    Who was involved
    Age 10, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Upper Bounce, made or sold by King Service Holding, Inc
    How badly, in CPSC’s words
    Incident, No Injury
  2. Not said

    Made May 6, 2015, sent to the company May 14, 2015, published by CPSC Jun 5, 2015

    The product, in the report: This is the product description AS SHOWN on amazon.com: Heavy Duty Poles & High Quality Safety Net ensures maximum safety for your family and friends • Safety Net creates a fun jumping experience without limiting visibility • Compatable with most major Trampoline Frame Brands • Enclosure Set Includes: High Quality 13 FT. Enclosure Net, 6 Heavy Duty Poles, 6 Pole Protection Foam Sleeves, 12 8 Shape Pole Clamps, 6 Pole Caps • Trampoline Frames with set of 3 or 6 W-Shaped Legs

    We purchased “Upper Bounce 6 Pole Trampoline Enclosure Set” from amazon.com to replace poles and netting on our trampoline. Our poles had started to bend a few years ago during the winds of Hurricane Sandy, and our net needed a new zipper and snaps. When the new product arrived, we noticed that the only ways the poles connected was by clamps. Some of the clamps arrived broken, so as it was from the beginning we kept two of our old poles on. As our children used the trampoline (in the ordinary way a trampoline is to be used), the poles actually started falling down. The net would come off the poles also. We were constantly fixing it during use. We started putting back some of our old bent poles. Then we finally called amazon.com, told them of the safety issues of breaking during use, and requested to return the item for a full refund. We also asked that they stop selling the product. The representative that we spoke to ([REDACTED]) said he would pass along our comments. We feel that since this product is meant to be a safety product so that children do not fall out of a trampoline during use, that it should not be falling down and coming apart during use.

    Bought from
    amazon.com
    Bought
    Apr 13, 2015
    Where
    Laurel Run, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Upper Bounce, made or sold by King Service Holding, Inc
    How badly, in CPSC’s words
    Unspecified

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Trampolines

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.