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Super Jumper trampolines

11 reports to CPSC, the latest made Jun 17, 2023. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 11reports to CPSC
  • Jun 17, 2023the latest report was made
  • Aug 2, 2019the earliest
  • 0with the company’s comments
Brand
Super Jumper
Maker
Super Jumper, Inc.Makers, importers or sellers, as the reports name them
Product
TrampolinesCPSC’s product type: Trampolines (code 1233), in Sports and Recreation: Other
Other ways the reports write the brand (2)

“Superjumper” and “superjumper”

By month

1 report from July 2022 to June 2023; the most in June 2023, 1. 10 earlier reports, since August 2019, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
June 20231
July 20211
October 20201
September 20201
July 20202
December 20191
November 20191
August 20193

How badly anyone was hurt

  • First aid 3 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
  • Hurt, care not known 1 CPSC: Injury, Level of care not known
  • No one hurt 5 CPSC: Incident, No Injury
  • No incident, no one hurt 1 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Jun 17, 2023, sent to the company Jun 22, 2023, published by CPSC Jul 7, 2023

    The product, in the report: 16ft superjumper trampoline with the blue spring pad

    weld seperating on trampoline frame

    Model
    ART.COMBO5002019
    Bought from
    on line
    Bought
    Jun 19, 2020, about then
    Where
    Warwick, Rhode Island: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand superjumper, made or sold by Super Jumper, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  2. Hurt, care not known

    Made Jul 17, 2021, sent to the company Jul 20, 2021, published by CPSC Aug 3, 2021

    The product, in the report: Super Jumper 16-foot Trampoline Combo With Safety Net

    We purchased the Super Jumper 16-foot Trampoline Combo With Safety Net from Overstock in November of 2019. By May of 2020 the trampolines leg became unwelded from the frame. My children was unaware of this so they was jumping on it one day when it finally broke. My 3 boys had lots of bruises but nothing major.

    Model
    TP-16CO
    Where
    Phenix City, Alabama: Home/Apartment/Condominium
    Who was involved
    Age 8, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Super Jumper, made or sold by Super Jumper, Inc.
    How badly, in CPSC’s words
    Injury, Level of care not known
  3. No incident, no one hurt

    Made Oct 1, 2020, sent to the company Nov 3, 2020, published by CPSC Nov 18, 2020

    The product, in the report: Superjumper Airbound 16ft round trampoline with safety enclosure Model Airbound 16ft AB500-6

    11 year old Daughter was jumping on trampoline, noticed a spring fell off (the loops stitching failed), plus some springs had failed; plus some cracks in the metal, rendering the trampoline unsafe. tried to upload photos but your system doesnt allow .png files; which is stupid considering the number of people with [REDACTED] in this country. The company is taking the defective trampoline away on 10/8/2020; after that, all I will have is the photos...

    Model
    Airbound 16ft AB500-6
    UPC
    Unknown
    Serial number
    N/A
    Bought from
    Walmart.com
    Bought
    Feb 28, 2020
    Where
    Clarksville, Tennessee: Home/Apartment/Condominium
    Who was involved
    Age 11, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Superjumper, made or sold by Super Jumper, Inc.
    How badly, in CPSC’s words
    No Incident, No Injury
  4. First aid

    Made Sep 18, 2020, sent to the company Oct 13, 2020, published by CPSC Nov 10, 2020

    The product, in the report: Super jumper 14’ trampoline with safety net

    2 of the welds broke where the legs connect to the upper frame On 2 different sides in the netting pulls collapse in and hit my son in the head and hurt his foot pretty bed

    Bought from
    Walmart
    Bought
    Sep 13, 2016
    Where
    VANCOUVER, Washington: Home/Apartment/Condominium
    Who was involved
    Age 8, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Super jumper, made or sold by Super Jumper, Inc.
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  5. First aid

    Made Jul 19, 2020, sent to the company Aug 3, 2020, published by CPSC Aug 24, 2020

    The product, in the report: 14’ trampoline

    One of the metal pieces broke off of the trampoline. My son then landed on it refused to go to the doctor and now because he has a fear of needles and hospitals. He now has a scar from knee to ankle. He should have received stitches.

    Bought from
    Wayfair.com
    Bought
    Sep 1, 2015
    Where
    Lakeview, Alabama: Home/Apartment/Condominium
    Who was involved
    Age 9, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Super jumper, made or sold by Super Jumper, Inc.
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  6. Hurt, no treatment

    Made Jul 12, 2020, sent to the company Jul 29, 2020, published by CPSC Aug 12, 2020

    The product, in the report: Super Jumper Trampoline 12

    My name is [REDACTED], we purchased the Super Jumpers Trampoline from Wayfair.com on Aug 19,2019. I have included the receipt from the purchase for all the information you need. The shipping address is [REDACTED] , you can contact me at [REDACTED] . We have not even had the trampoline for a year and the whole frame and legs are bent. The trampoline has only been used by a 12 and 7 year old during this whole time, so there is no reason the frame should be completely bent. I would like to speak to someone about this! Not only is this a safety issue that could have caused someone to get hurt, we are now left with a bent frame on a trampoline after a matter of months. This is unacceptable. I appreciate a call or email ASAP over how to fix this problem. I have also included pictures to show the bent frame, the last one really shows it the best. The screws that’s suppose to hold the legs will not because the frame is pulling it apart so much due to the bent frame.

    [REDACTED]

    Thank you,

    Bought from
    Wayfair.com
    Bought
    Aug 24, 2019
    Where
    Decatur, Tennessee: Home/Apartment/Condominium
    Who was involved
    Age 13, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Super Jumper, made or sold by Super Jumper, Inc.
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  7. No one hurt

    Made Dec 25, 2019, sent to the company Jan 23, 2020, published by CPSC Feb 6, 2020

    The product, in the report: Super Jumper 16 ft. Trampoline with Enclosure $243.99

    While using this trampoline one of the welded joints broke. We were notified of a recall on this matter and would like the replacement clamps to repair this please. Thankfully there was no injuries.

    Bought from
    WalMart
    Bought
    Dec 12, 2017
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Age 11, Male
    The reporter’s relation to them
    My Child
    As this report names them
    made or sold by Super Jumper, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  8. No one hurt

    Made Nov 2, 2019, sent to the company Nov 26, 2019, published by CPSC Dec 11, 2019

    The product, in the report: WDU1031 16’ Round Trampoline with Safety Enclosure Super Jumper

    We received notification from Wayfar.com that a recall had been issued for a Trampoline that we purchased from them, the Super Jumper 16-foot with enclosure. They provided contact information for the recall including and email recall@superjumperinc.com and a phone number 866-757-3636.

    We contacted Super Jumper by phone and email on July 29. We received an email from Super Jumper with a recall form to complete and submit, which we immediately did.

    As of the date of this writing, we have called multiple times the number (during listed business hours) and we have re-submitted the recall form to receive the repair kit at least 3 separate times.

    To date they have not responded to our calls or email submissions. We have not received the repair kit.

    And now our Trampoline HAS FAILED just as the recall warned. A weld on the leg separated and broke. The trampoline is now inoperable and we have so far been unable to contact or resolve this issue with Super Jumper.

    If our experience is anything like what others are receiving, then I’d say this company is failing miserably to meet their obligations.

    We have even emailed them photos of the broken weld, again with the completed form.

    Model
    WDU1031 16’ Round Trampoline with Safety Enclosure
    Bought from
    Wayfair.com
    Bought
    May 12, 2018
    Where
    Fort Worth, Texas: Home/Apartment/Condominium
    Who was involved
    Age 15, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Super Jumper, made or sold by Super Jumper, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  9. No one hurt

    Made Aug 7, 2019, sent to the company Aug 15, 2019, published by CPSC Sep 5, 2019

    The product, in the report: Super Jumper reinforcemement clamp (supplied in repair kit) Super Jumper reinforcemement clamp (supplied in repair kit) Description: This recall involves Super Jumper 14-foot trampolines, and 14-foot and 16-foot combo trampolines with enclosures sold without reinforcement clamps. The Super Jumper logo is printed on the center of the trampolines’ mat. The trampolines have a black mat, gold springs and a blue pad covering the springs. The 14-foot models have six metal legs and the 16-foot combo has eight metal legs.

    We have a Super Jumper that was purchased in late March/ early April 2016. Within 18 months the legs broke loose of the trampoline base in several locations.

    Bought from
    Amazon
    Bought
    Apr 1, 2016
    Where
    Glendale, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Super Jumper, made or sold by Super Jumper, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  10. No one hurt

    Made Aug 6, 2019, sent to the company Aug 14, 2019, published by CPSC Sep 4, 2019

    The product, in the report: 14 foot super jumper trampoline

    The welds supporting the legs have broken causing the trampoline to fall.

    Bought from
    Amazon.com
    Bought
    Apr 10, 2017
    Where
    Madison, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Age 5, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Super jumper, made or sold by Super Jumper, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  11. First aid

    Made Aug 2, 2019, sent to the company Aug 9, 2019, published by CPSC Aug 30, 2019

    The product, in the report: Super Jumper Combo Trampoline Blue 16 ft.

    My grandson was jumping on the trampoline. The loops that connect the Springs to the trampoline bed begin to break. One of the Springs flew up and hit him in the chest causing considerable pain.

    Model
    Super Jumper Combo Trampoline Blue 16 ft.
    UPC
    B00B39WZ32
    Bought from
    Amazon
    Bought
    Nov 24, 2016
    Where
    EVERGREEN, North Carolina: Mobile/Manufactured Home
    Who was involved
    Age 14, Male
    The reporter’s relation to them
    Other Relative
    As this report names them
    made or sold by Super Jumper, Inc.
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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