maxwell electric water heaters
1 report to CPSC, the latest made Jun 5, 2013. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Jun 5, 2013the latest report was made
- Jun 5, 2013the earliest
- 1with the company’s comments
- Brand
- maxwell
- Maker
- Universal Environmental / Klimaire Products, IncMakers, importers or sellers, as the reports name them
- Product
- Electric water heatersCPSC’s product type: Electric Water Heaters (code 119), in Home Maintenance and Structures: Plumbing & Bath
By month
The numbers, as a table
| Month | Reports |
|---|---|
| June 2013 | 1 |
How badly anyone was hurt
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Jun 5, 2013, sent to the company Jun 12, 2013, published by CPSC Jul 3, 2013
The product, in the report: Tankless electric water heater used to heat water for bathing faucet etc
9 Months ago while online through Ebay.com, I purchased a tankless electric water heater (Maxwell brand) made by Klimaire and heatandcool.com which is a subsidiary of Universal enviromental products inc. The heater was USED by my family and me for a total of about 5 months when the unit stopped heating water. I immediately checked in my basement to see it a breaker was tripped, and at that time I smelled something was or still is burning and then checked the breaker which was still operational and was not interrupted. So I checked the tankless water heater and it was still receiving electricity and water however the water was not heated. I pressed the buttons on the unit and it displayed lights but when I asked my wife to turn on the hot water, the unit did not turn on to display the water temperature (which when it was working WOULD display the system’s status) and only flowed thru cold water. I smelled the odor again but this time stronger and so I began to visually inspect the unit as I removed the front cover and saw the heating chamber was severely burned and a 1 to 2 inch hole was melted through the all plastic case. This unit is a serious fire hazard, as our family could have been injured or worst had we not discovered this problem. The company have instructed us to pay them a $50.00 fee for a RMA which would cover the shipping fee to their business in Florida and the shipped of a new all metal unit back to me here in Ohio. I have tried to contact the company, about the issue but they are currently NOT answering or returning my phone calls so now I am out of the defective heater and have NOT received a new one. This company have several complaints including this very same thing happening to other families.
- Model
- MS150C2PBU
- Serial number
- MS150C2PBU1201030011
- Bought
- Jun 15, 2012
- Where
- cleveland, Ohio: Home/
Apartment/ Condominium - Who was involved
- Age 42, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand maxwell, made or sold by Universal Environmental /
Klimaire Products, Inc - How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.