Bosch electric water heaters
2 reports to CPSC, the latest made Aug 23, 2012. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 2reports to CPSC
- Aug 23, 2012the latest report was made
- Feb 23, 2012the earliest
- 0with the company’s comments
- Brand
- Bosch
- Maker
- BOSCH THERMOTECHNOLOGY CORP.Makers, importers or sellers, as the reports name them
- Product
- Electric water heatersCPSC’s product type: Electric Water Heaters (code 119), in Home Maintenance and Structures: Plumbing & Bath
Other ways the reports write the brand (1)
“bosch powerstar”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| August 2012 | 1 |
| February 2012 | 1 |
How badly anyone was hurt
- Hurt, care not known 1 CPSC: Injury, Level of care not known
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
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No one hurt Made Aug 23, 2012, sent to the company Sep 4, 2012, published by CPSC Sep 18, 2012
The product, in the report: electric tankless hot water heaters
the water heaters ,were not kicking off after the valves were shut off ,causing hot water to back up,where cold water goes in,the water was so hot it melted the pipes and bursted the water pipes.these were set at luke warm ,tempuratures ,We had three,they all did the same thing over a two year period.
- Model
- 45-552701
- Serial number
- 91201710
- Bought from
- badgar lumber, West Virginia
- Bought
- Aug 4, 2010, about then
- Where
- Delbarton, West Virginia: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand bosch powerstar, made or sold by BOSCH THERMOTECHNOLOGY CORP.
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, care not known Made Feb 23, 2012, sent to the company Apr 18, 2012, published by CPSC May 2, 2012
The product, in the report: Electric water heater
A little over a year ago, on November 23, 2010, we replaced our 30+ year old electric tankless, electric water heater, made by the prior owner of your company, with a Bosch Powerstream Pro. I cannot give you the serial number, because it is hidden behind its internal pipes. I cannot see it even crawling under the sink with a flashlight in hand. When the Bosch heater works, it is wonderful, but when it does not work, and I am reduced to heating water on the kitchen stove to wash dishes or hands, it is a curse. And, it is an intermittent curse, the worst kind. When the plumber who installed it comes, it works. When he is gone, it may, or may not work. This device has given me pause about my very long time admiration of German engineering~ (GeI1nan cars from 1961 to and including the present.) This is now the second episode of outages. My prior, American made model always worked during its long lifetime. I find myself grieving over its death and its subsequent replacement with your Bosch. In addition to not being able to read the serial number, which is inside the cover behind piping, etc., one cannot access the restart button without opening the protective cover. When the cover is opened, the inner wiring and piping are exposed, and they surround the restart button, and that is how I received a strong electric shock yesterday, attempting to push the restart button. The danger of your heater has thus been dramatically demonstrated to me. While I hesitate to give someone of your status and expertise advice, it seems obvious, that to protect consumers, both the serial number and the restart button should be placed in a safe and easily accessible location. Since I have wisely switched from trying to push the reset button with my finger, ever hopeful, trying to get it to restart, using instead the wooden handle of a spatula in a move toward self-preservation, I have concluded that the restart button seems not to push. It does not restart. The red light comes on only when the heater is working and the water is flowing hot. That may be correct functioning. My instruction book is with the plumber at the moment as he was testing the unit in his stop, at which point it was working. At that time, he also contacted your customer service representative who, I was advised was not helpful. How could he have been? The unit was then, diabolically, working, and we had not yet realized that the problem was intermittent. It was guessed that the problem was that we had changed the water pressure. We had not. Your representative did complain, however, that we had not mailed in the registration, which we subsequently did, however, without the inaccessible serial number. It is my opinion that there is something wrong with the electrical function of the Powerstream Pro. (We have checked circuit breakers, etc., and all is well with the building’s electrical system.) It is expensive to get a plumber or an electrician to come out, especially for an intermittent problem. Who knows when to make the request for service? The plumber was scheduled to come today, but this morning the unit is working, at least when I was last in the kitchen, so I must quickly and hopefully get some dishes done. Therefore, I am asking that you either replace my unit with a safe, dependable, functioning one, and pay for the plumber to uninstall the existing one, and install the replacement. Otherwise, I would like a refund of what has been invested in the existing heater including purchase, and installation, and service, $978.00, receipts enclosed. CONSUMER ADDED: The manufacturer has replaced the unit with full warranty, no pay for installation. Had to write to CEO of BOSCH; Customer Service completely disfunctional.
- Model
- RPIP 4666370
- Serial number
- 006 BZO1611
- Bought
- Nov 23, 2010
- Where
- Boulder Creek, California: Home/
Apartment/ Condominium - Who was involved
- Age 80, Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand Bosch, made or sold by BOSCH THERMOTECHNOLOGY CORP.
- How badly, in CPSC’s words
- Injury, Level of care not known
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
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U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.