Black and Decker electric water heaters
2 reports to CPSC, the latest made Feb 18, 2022. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 2reports to CPSC
- Feb 18, 2022the latest report was made
- Dec 31, 2021the earliest
- 0with the company’s comments
- Brand
- Black and Decker
- Maker
- Paragon Group USAMakers, importers or sellers, as the reports name them
- Product
- Electric water heatersCPSC’s product type: Electric Water Heaters (code 119), in Home Maintenance and Structures: Plumbing & Bath
Other ways the reports write the brand (1)
“Black&Decker”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| February 2022 | 1 |
| December 2021 | 1 |
How badly anyone was hurt
- No one hurt 2 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Feb 18, 2022, sent to the company Feb 23, 2022, published by CPSC Mar 9, 2022
The product, in the report: Black & Decker Tankless Water Heater model BD-27-DWH
We purchased a tankless Black & Decker water heater and after a year, it started tripping fuses in it and shutting off, contacted Paragon Group USA in New Jersey as they are who B&D uses for service. After several back and forth calls and emails, they replaced the unit, here we are again 6 months later and it started doing the same thing. The box is very hot when you go to reset it. They will only replace it and are not willing to refund money. They told our Lowes store that they would only replace it this time.
- Model
- BD-27-DWH
- Serial number
- 21030049
- Bought from
- Lowes
- Bought
- Apr 8, 2021
- Where
- Middleburg, Florida: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Black and Decker, made or sold by Paragon Group USA
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 31, 2021, sent to the company Jan 10, 2022, published by CPSC Jan 25, 2022
The product, in the report: Black & Decker Pro Series 240-Volt 27-kW 5.8GPM Tankless Electric Water Heater.
B&D sells a tankless electric water heater. I am now on my 3rd unit, the first 2 had electrical problems and started to burn the plastic sheath around the electric cables. The original unit was purchased February 2021 and was returned July 2021 after the fuzes kept blowing and burning was seen. The second unit went out December 2021 due to the same burning, third unit that I have for now has been installed for less than a month and is already experiencing problems. Unit will fluctuate from cold water to scorching hot which has burned myself and my children.
- Model
- BD-27-DWH
- Bought from
- Lowes Hardware, North Carolina
- Bought
- Feb 24, 2021
- Where
- Germanton, North Carolina: Home/
Apartment/ Condominium - Who was involved
- Age 33, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Black&Decker, made or sold by Paragon Group USA
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.