Resido gas water heaters
2 reports to CPSC, the latest made Jan 30, 2025. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 2reports to CPSC
- Jan 30, 2025the latest report was made
- Jan 12, 2025the earliest
- 0with the company’s comments
- Brand
- Resido
- Maker
- Ademco Inc.Makers, importers or sellers, as the reports name them
- Product
- Gas water heatersCPSC’s product type: Gas Water Heaters (code 118), in Home Maintenance and Structures: Plumbing & Bath
Other ways the reports write the brand (1)
“Resideo”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| January 2025 | 2 |
How badly anyone was hurt
- No one hurt 2 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Jan 30, 2025, sent to the company Feb 3, 2025, published by CPSC Feb 25, 2025
The product, in the report: Resido Gas Valve
I had a state brand water heater (A O Smith) installed in 2020. in 2022 it started leaking natural gas at the valve. the valve was replaced and in Oct 2024 it started leaking gas again in the same spot. had a new one installed a few days later, new one leaked out of the box. A O Smith sent me brand new one, tht one leaked out of the box as well. about a week later I got another one from AO Smith as well as a new thermal coupler. again defective out of the box. this cost $860 in labor costs. after that AO Smith said to have plumber put in a new hot water heater of a different brand and they would pay for it except labor costs. [REDACTED] installed in november 2024 and cost $1500 in labor costs and no gas leak now. i filed comlaint to [REDACTED], employee from AO Smith reached out and after about a month they agreed to refund me $440. during this conversation the employee stated that the engineers messed up on the material for the gas valves and they arent strong enough for the bolts or gas pressure. they know this but have been trying to get their employees to tell consumers is a normal amount of gas, or its a special venting attribute, or they send out new parts and hope the customer gives us. the employee was disgruntled and said its been happening for a couple years now. I have talked to several other people with this issue that just allow the leak because their water heater is in an area away from living spaces. its not safe. There was recently a home explosion in my area and it got my mind on it again, went into [REDACTED] and its so scary how many people are having this problem.
- Where
- Powder Springs, Georgia: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Resido, made or sold by Ademco Inc.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jan 12, 2025, sent to the company Jan 15, 2025, published by CPSC Jan 30, 2025
The product, in the report: Resideo Natural Gas Valve installed on State 40 Gallon Hot Water Tank, residential model 2450141750806.
Gas leaking from gas control valve.
- Model
- WV8840B1158
- UPC
- See photos
- Serial number
- See photos
- Bought from
- Ferguson - was pre installed on hot water tank
- Bought
- Jan 7, 2025
- Where
- Pittsburgh, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Age 41, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Resideo, made or sold by Ademco Inc.
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.