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Honeywell gas water heaters

5 reports to CPSC, the latest made Feb 24, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 5reports to CPSC
  • Feb 24, 2026the latest report was made
  • Apr 29, 2021the earliest
  • 0with the company’s comments
Brand
Honeywell
Makers
HONEYWELL INTERNATIONAL HEADQUARTERS and Ademco Inc.Makers, importers or sellers, as the reports name them
Product
Gas water heatersCPSC’s product type: Gas Water Heaters (code 118), in Home Maintenance and Structures: Plumbing & Bath
Other ways the reports write the brand (1)

“honeywell WV4464B5004”

By month

1 report from March 2025 to February 2026; the most in February 2026, 1. 4 earlier reports, since April 2021, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
February 20261
January 20251
March 20231
November 20221
April 20211

How badly anyone was hurt

  • First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
  • No one hurt 2 CPSC: Incident, No Injury
  • No incident, no one hurt 2 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Feb 24, 2026, sent to the company Feb 27, 2026, published by CPSC Mar 13, 2026

    The product, in the report: honeywell wv8840b5019 LP gas control hot water

    honeywell propane gas control valve on hot water tank wv8840b5019 ongoing issues and now pilot wil not go out in off position

    Model
    honeywell wv8840b5019
    UPC
    na
    Serial number
    na
    Bought from
    lowes
    Bought
    Aug 9, 2024, about then
    Where
    sumter, South Carolina: Home/Apartment/Condominium
    Who was involved
    Age 60, Unknown
    The reporter’s relation to them
    My Friend / Neighbor / Co-worker
    As this report names them
    Brand honeywell, made or sold by HONEYWELL INTERNATIONAL HEADQUARTERS
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Jan 30, 2025, sent to the company Feb 3, 2025, published by CPSC Feb 18, 2025

    The product, in the report: Honeywell gas valve; Model: WV8840B1158

    I had a state brand water heater (A O Smith) installed in 2020. in 2022 it started leaking natural gas at the valve. the valve was replaced and in Oct 2024 it started leaking gas again in the same spot. had a new one installed a few days later, new one leaked out of the box. A O Smith sent me brand new one, tht one leaked out of the box as well. about a week later I got another one from AO Smith as well as a new thermal coupler. again defective out of the box. this cost $860 in labor costs. after that AO Smith said to have plumber put in a new hot water heater of a different brand and they would pay for it except labor costs. [REDACTED] installed in november 2024 and cost $1500 in labor costs and no gas leak now. i filed comlaint to [REDACTED], employee from AO Smith reached out and after about a month they agreed to refund me $440. during this conversation the employee stated that the engineers messed up on the material for the gas valves and they arent strong enough for the bolts or gas pressure. they know this but have been trying to get their employees to tell consumers is a normal amount of gas, or its a special venting attribute, or they send out new parts and hope the customer gives us. the employee was disgruntled and said its been happening for a couple years now. I have talked to several other people with this issue that just allow the leak because their water heater is in an area away from living spaces. its not safe. There was recently a home explosion in my area and it got my mind on it again, went into [REDACTED] and its so scary how many people are having this problem.

    Model
    WV8840B1158
    Where
    Powder Springs, Georgia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Honeywell, made or sold by Ademco Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  3. No incident, no one hurt

    Made Mar 9, 2023, sent to the company Mar 30, 2023, published by CPSC Apr 13, 2023

    The product, in the report: gas regulator

    water heater went into “runaway” mode and would not shut off

    Model
    WV4464B5004
    UPC
    none
    Serial number
    50051089-041818532942
    Bought from
    home depot
    Bought
    Aug 1, 2018
    Where
    MIO, Michigan: Home/Apartment/Condominium
    Who was involved
    Age 75, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand honeywell WV4464B5004, made or sold by HONEYWELL INTERNATIONAL HEADQUARTERS
    How badly, in CPSC’s words
    No Incident, No Injury
  4. No incident, no one hurt

    Made Nov 8, 2022, sent to the company Nov 10, 2022, published by CPSC Nov 28, 2022

    The product, in the report: Honeywell natural gas control valve, model number WV8860B1309, attached to a [REDACTED] 40-gallon natural gas water.

    Reignited water heater after water heater stopped heating up water. Heard explosion by the gas control valve. Observed that the thermowell in the gas control valve was missing and that the large blowtorch like flame shooting out from the location of the missing thermowell into the hole on the side of the water tank. Turned off gas control valve.

    Model
    WV8860B1309
    Where
    Los Angeles, California: Home/Apartment/Condominium
    Who was involved
    Age 65, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Honeywell, made or sold by HONEYWELL INTERNATIONAL HEADQUARTERS
    How badly, in CPSC’s words
    No Incident, No Injury
  5. First aid

    Made Apr 29, 2021, sent to the company May 4, 2021, published by CPSC May 18, 2021

    The product, in the report: Honeywell gas control valve on a [REDACTED] water heater. We have a water heater with a Honeywell gas (LP) control valve (model WV8840B5077) that has been running too hot causing skin burns. This control valve was having issues in 2017 and was replaced by the installer. Yet we’re again experiencing the same issues. The installer is planning to replace it again. The issues we’ve been having include: 1- Runs too hot causing burns. 2- It shuts off randomly and requires re-start once or twice per week. In our opinion there should have been a recall by Honeywell as the installer told us that there has been a lot of complaints about the same issues we’ve been having.

    We have a water heater with a Honeywell gas (LP) control valve (model WV8840B5077) that has been running too hot causing skin burns. This control valve was having issues in 2017 and was replaced by the installer. Yet we’re again experiencing the same issues. The installer is planning to replace it again. The issues we’ve been having include: 1- Runs too hot causing burns. 2- It shuts off randomly and requires re-start once or twice per week. In our opinion there should have been a recall by Honeywell as the installer told us that there has been a lot of complaints about the same issues we’ve been having.

    Model
    WV8840B5077
    UPC
    ?
    Serial number
    ?
    Bought from
    It came with AO-Smith water heater
    Bought
    Mar 25, 2017, about then
    Where
    Xenia, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 61, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Honeywell, made or sold by HONEYWELL INTERNATIONAL HEADQUARTERS
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Gas water heaters

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Four things every record does, shown on an example record made up for this guide.

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Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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