AO Smith made by American Water Heater gas water heaters
1 report to CPSC, the latest made Apr 4, 2019. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Apr 4, 2019the latest report was made
- Apr 4, 2019the earliest
- 0with the company’s comments
- Brand
- AO Smith made by American Water Heater
- Maker
- American Water HeatersMakers, importers or sellers, as the reports name them
- Product
- Gas water heatersCPSC’s product type: Gas Water Heaters (code 118), in Home Maintenance and Structures: Plumbing & Bath
By month
The numbers, as a table
| Month | Reports |
|---|---|
| April 2019 | 1 |
How badly anyone was hurt
- Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Seen by a doctor or nurse Made Apr 4, 2019, sent to the company Apr 12, 2019, published by CPSC Apr 26, 2019
The product, in the report: AO Smith Water Heater made by American Water Heaters 40 gallon gas fired
I bought an AO Smth water heater made by American Water Heaters and installed it. I am a professional in the field. The water heater was apparently contaminated and/or fosters the growth of harmful microbes. I talked to Lowes, the retailer, numerous times and took all the actions they and American Water Heaters recommended. Nothing worked to correct the defective water heater and it is making the people that use the water sick. Lowes and American Water Heater are washing their hands and saying we are stuck with the contaminated brand new water heater. This never happened in this location before. The water is being tested to see which microbe is present and how harmful it is. The manufacturer of the AO Smith Water Heater made by American Water, sold by Lowes, and Lowes are both refusing to exchange or replace the defective water heater, even though they were both notified of the problem within das of the purchase!
- Model
- G6-T4034NV400
- Serial number
- 1903113379101
- Bought from
- Lowes, Michigan
- Bought
- Feb 16, 2019
- Where
- Dearborn heights, Michigan: Home/
Apartment/ Condominium - Who was involved
- Age 63, Female
- The reporter’s relation to them
- Other Relative
- As this report names them
- Brand AO Smith made by American Water Heater, made or sold by American Water Heaters
- How badly, in CPSC’s words
- Injury, Seen by Medical Professional
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.