Hearth Record

Back to Vacuum cleaners

Shark vacuum cleaners

69 reports to CPSC, the latest made Aug 17, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 69reports to CPSC
  • Aug 17, 2026the latest report was made
  • Aug 31, 2011the earliest
  • 57with the company’s comments
Brand
Shark
Makers
SharkNinja Operating LLC and Euro-Pro Operating LLCMakers, importers or sellers, as the reports name them
Product
Vacuum cleanersCPSC’s product type: Vacuum Cleaners (code 115), in Home Maintenance and Structures: Home Cleaning Appliances & Equipment
Other ways the reports write the brand (18)

“Shark - Rotator Lift Away Speed Upright Vacuum - Gray”, “Shark Cordless Stik Vac”, “Shark Navigator”, “Shark Navigator Lift-Away”, “Shark Navigator Lift-Away Bagless Upright Vacuum Cleaner”, “Shark Navigator Lift-Away Pro”, “Shark Navigator Lift-Off”, “Shark Professional Navigator Liftaway”, “Shark Rocket”, “Shark Rotary Lift Away”, “Shark Rotator”, “Shark Stratos AZ3000”, “Shark Vacuum”, “Shark Vacuum Cleaner”, “Shark navigator”, “Shark nv355 26”, “Shark professional” and “Shark vacuum model 352”

By month

7 reports from September 2025 to August 2026; the most in August 2026, 2. 62 earlier reports, since August 2011, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
August 20262
June 20261
May 20261
January 20261
December 20252
July 20251
May 20251
February 20252
January 20241
October 20231
November 20221
October 20221
May 20221
December 20211
August 20211
March 20211
January 20211
October 20191
October 20181
September 20181
May 20181
January 20181
December 20171
November 20171
October 20171
June 20171
May 20171
March 20173
February 20172
January 20179
December 20162
November 20161
June 20161
March 20161
January 20161
December 20153
October 20152
July 20151
June 20151
May 20151
April 20158
December 20141
February 20141
August 20111

How badly anyone was hurt

  • Emergency room 4 CPSC: Injury, Emergency Department Treatment Received
  • Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
  • First aid 4 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, no treatment 17 CPSC: Injury, No First Aid or Medical Attention Received
  • Hurt, care not known 14 CPSC: Injury, Level of care not known
  • No one hurt 27 CPSC: Incident, No Injury
  • No incident, no one hurt 1 CPSC: No Incident, No Injury
  • Not said 1 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Aug 17, 2026, sent to the company Aug 20, 2026, published by CPSC Sep 4, 2026

    The product, in the report: Shark A1 Ultra 2 in 1 Wet/Dry

    The [REDACTED] Fire Dept. responded to an electrical fire in a single-family home on 8/13/26 at 04:44 hours. A robotic vacuum was found overheating and producing smoke while docked in its charging station. The vacuum and charger were disconnected from electrical power and removed from the home. Minor damage to the floor area where the charging station was located, no structural damage. No personal injury.

    Model
    RV2610B2US3D
    Where
    Marstons Mills, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Shark, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Incident, No Injury
  2. Hurt, no treatment

    Made Aug 15, 2026, sent to the company Aug 18, 2026, published by CPSC Sep 2, 2026

    The product, in the report: Shark Rotator Lift-Away Vacuum, HEPS Filter, No Hair Wrap, Silver, LA502 vacuum cleaner

    The Shark Rotator Lift-Away Vacuum part number LA502 has a major flaw in the swivel section at the base. The swivel has a tiny 3.25mm x 12mm piece of plastic holding the top and base together. It broke while my wife was vacuuming the floor and she lost control of the vacuum.

    Model
    LA502 S4
    UPC
    622356565844
    Serial number
    H13XS401Z9F2
    Bought from
    Amazon
    Bought
    Jun 23, 2026
    Where
    Ward, Arkansas: Home/Apartment/Condominium
    Who was involved
    Age 42, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Shark, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  3. No one hurt

    Made Jun 18, 2026, sent to the company Jul 30, 2026, published by CPSC Aug 13, 2026

    The product, in the report: shark rocket vacuum

    On August 25, the customer reported that their vacuum unit powered on by itself without any user interaction. Shortly after turning on, the device produced smoke and visible flames. The vacuum became non-functional as a result of the incident. Following this report, the company provided the customer with a replacement unit. On June 26, the replacement vacuum experienced the same malfunction, turning on independently, followed again by smoke and flames, leading to a second device failure. The customer reports no unusual use or modifications to either unit.

    Hazard Description:

    Uncommented device activation Electrical overheating Smoke emission Presence of flames Complete device failure

    The consumer is requesting that this product be considered for recall, stating that the repeated malfunction poses a serious fire hazard. According to the consumer, two separate units of the same product have exhibited the same dangerous behavior—turning on without activation, producing smoke and flames, and ultimately failing. Given these repeated incidents, the consumer believes that the product represents a risk to public safety and asserts that the issue should be formally addressed by the appropriate authorities.

    Model
    HV371
    Serial number
    J15ZH003Z8R6
    Bought from
    Walmart
    Bought
    Aug 1, 2025
    Where
    Unspecified: Unspecified
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand shark, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Incident, No Injury
  4. Emergency room

    Made May 14, 2026, sent to the company May 19, 2026, published by CPSC Jun 3, 2026

    The product, in the report: Vacuum

    My 9 month old baby is seeing a hand specialist and having therapy due to an accident that happened a month ago. Yesterday I received news from my sons Doctor/hand specialist He will forever have some tightening and scar on his left pointer finger due to an incident occurring shark Stratos vacuum. Despite doing therapy on the finger for a couple weeks. I am a mother and a multitasker, and my baby is free too crawl around the house. The front of the vacuum is exposed to a soft roller brush. My son, being curious, went into touch the vacuum and immediately started crying and result of a second-degree burn. We immediately went to urgent care and was advised to keep it clean and was prescribed an ointment. A few days later, the wound did not look good so i took him to his Pediatrician who referred him to A: plastic surgeon hand specialist. The specialist recommended therapy. He did complete four sessions. We went back to the hand specialist yesterday and that is when he advised since his scar is still healing after two weeks, he will permanently be scarred. This vacuum should have a warning label or sticker on the front of the physical vacuum. The bristles on this vacuum are deceiving. They are very soft. I am aware I should have moved away faster or avoided somehow but as a new mother, this is highly impossible.

    Model
    AZ3000 X5
    Bought from
    Walmart
    Bought
    Nov 10, 2025, about then
    Where
    Mokena, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 1, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Shark Stratos AZ3000, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received
  5. Seen by a doctor or nurse

    Made Jan 30, 2026, sent to the company Feb 5, 2026, published by CPSC Feb 20, 2026

    The product, in the report: Shark robot vacuum

    On the morning of December 13th, 2025 I bent down and pressed the dock button on my Shark robot vacuum with my right middle finger and felt a pop. I went to urgent care and was told it was mallet finger and was referred to a hand specialist. My tendon was completely severed from the bone. On January 12th, 2026 I had surgery to have an anchor and pin inserted into my finger. I was told it was discovered during surgery that the tendon was “shredded.” On January 29th, 2026 I had stitches removed. On February 19th, 2026 I’m supposed to have the pin removed. I will then need physical therapy. My finger is permanently damaged. I will never have full range of motion and will have lifelong arthritis. All I did was push the dock button to stop the vacuum. I was using it as intended.

    Model
    RV2310WFUS
    Serial number
    K25R3082Z0U3
    Where
    Alex, Oklahoma: Home/Apartment/Condominium
    Who was involved
    Age 45, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  6. No one hurt

    Made Dec 21, 2025, sent to the company Dec 29, 2025, published by CPSC Jan 13, 2026

    The product, in the report: Shark matrix robo vacuum

    I was watching TV in my living room and I had a shark matrix Robo vacuum with a lithium ion battery. I heard a pop and about five or six seconds later the vacuum was on fire was flames from floor to the ceiling.

    Model
    RV2310CGUS
    Serial number
    RV2310CGUS_H13SV802Z7J8
    Bought from
    Walmart
    Bought
    Apr 5, 2024
    Where
    Martinsburg, West Virginia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Shark, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Incident, No Injury
  7. No incident, no one hurt

    Made Dec 18, 2025, sent to the company Dec 23, 2025, published by CPSC Jan 12, 2026

    The product, in the report: Shark vacuum model number AZ4002, color is a deep brown approximately 4 foot high

    Subject: Formal Complaint Against SharkNinja Defective Vacuum and Unsafe Warranty Practices

    To Whom It May Concern,

    I am writing to formally file a complaint against SharkNinja Operating LLC (Shark Vacuum) regarding a vacuum cleaner I purchased in August [2025]. Since the time of purchase, this vacuum has experienced ongoing mechanical and operational issues, and it has now become a serious safety and fire hazard.

    Most recently, when the vacuum is turned on, the motor will momentarily engage and then abruptly shut down, while the units lights remain on. Additionally, the electrical plug becomes extremely hot during use, which raises significant concern about electrical failure and fire risk.

    Because of these safety concerns, I contacted Sharks customer service to request warranty support and to report what I believe to be a dangerous defect. I specifically explained that this vacuum may pose a fire hazard and requested that the company take the unit back for inspection so the defect could be properly evaluated and addressed.

    Instead of offering a safe and responsible resolution, Shark representatives instructed me to cut the power cord off the vacuum and throw the unit in the garbage in order to receive a replacement. I was told that Shark would not honor my warranty unless I destroyed the product, and they refused to accept the defective unit for evaluation.

    This response is deeply concerning for several reasons: 1. It prevents the manufacturer from examining a potentially dangerous defect that could pose a fire risk to consumers. 2. It forces customers to destroy evidence of a defective and hazardous product in order to access their warranty. 3. It raises serious questions about consumer safety, transparency, and corporate responsibility. 4. It effectively denies me full access to my warranty rights, unless I comply with an unreasonable and unsafe demand.

    I believe Sharks handling of this matter is negligent and potentially fraudulent, as it appears designed to avoid accountability for a product that may cause property damage or bodily harm. A vacuum that overheats at the plug and shuts down unexpectedly should not be dismissed or disposed of without proper investigation.

    I am requesting the assistance in addressing this matter and ensuring that SharkNinja: Properly acknowledges and investigates this safety issue Honors its warranty without requiring destruction of the product Takes responsibility for identifying and correcting potentially hazardous defects

    I am deeply concerned not only for myself, but for other consumers who may unknowingly be using the same defective model.

    Thank you for your time and attention to this serious matter. I am prepared to provide documentation, call logs, and any additional information needed.

    Model
    AZ 4002
    Serial number
    K03ZH001Z9H4
    Bought from
    Shark web sight
    Bought
    Aug 1, 2025
    Where
    New Paltz, New York: Home/Apartment/Condominium
    Who was involved
    Age 61, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    No Incident, No Injury
  8. Hurt, care not known

    Made Jul 3, 2025, sent to the company Jul 9, 2025, published by CPSC Jul 23, 2025

    The product, in the report: Shark brand, model ZU60 26 Navigator, similar to red in color.

    While vacuuming, I could hear a periodic tick sound, I emptied the canister to ensure it was not something in it. I then resumed vacuuming it when I saw sparks came out of the on/off switch. My significant other then vacuumed to see what was going on and he received an electric shock from the area of the switch.

    Model
    ZU60 26
    Serial number
    Q06Q2604H5S6
    Bought from
    Lowes
    Bought
    Dec 25, 2023, about then
    Where
    Mar Lin, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Shark, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Injury, Level of care not known
  9. No one hurt

    Made May 13, 2025, sent to the company Jun 4, 2025, published by CPSC Jun 18, 2025

    The product, in the report: Shark Vertex Model AZ2002

    I was using my Shark Vertex vacuum cleaner when it sucked up the cord and completely stripped the insulation off leaving bare wire exposed.

    Model
    Vertex AZ2002
    Serial number
    Y09K3108Z7A0
    Where
    Randolph, Vermont: Home/Apartment/Condominium
    Who was involved
    Age 45, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Incident, No Injury
  10. Emergency room

    Made Feb 15, 2025, sent to the company Feb 20, 2025, published by CPSC Mar 6, 2025

    The product, in the report: Shark power detect upright vacuum

    My child put hand quickly in front of vacuum and the suction was so great that it sucked his hand up into the rollers. There was nothing that protected his hand from going inside of the vacuum.

    Model
    AZ4002
    Serial number
    S09U6603Z2H0
    Bought from
    www.shark.com
    Bought
    Oct 1, 2024, about then
    Where
    Sidney, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 1, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Shark, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received
  11. No one hurt

    Made Feb 3, 2025, sent to the company Feb 5, 2025, published by CPSC Feb 20, 2025

    The product, in the report: Shark model NV 501 31 vacuum., shock from handle. I see a lot of complaints about this product on your website. Shark customer service said they would call me back multiple times but never have. Seems nothing is being done by Shark or your agency.

    Electric shock when using the Shark NV501 31 vacuum

    Model
    NV501 31 Rotator Professional
    Serial number
    R12S3104A4K2
    Bought from
    Directly from Shark
    Bought
    Jan 27, 2022, about then
    Where
    Grant, Florida: Home/Apartment/Condominium
    Who was involved
    Age 74, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Incident, No Injury
  12. No one hurt

    Made Jan 12, 2024, sent to the company Jan 18, 2024, published by CPSC Feb 1, 2024

    The product, in the report: Shark Vacuum Cleaner Aspirateur Model IF200W 31 25.2V, color: blue, black and gray

    I investigated a fire inside a single-family residence that was caused by a lithium-ion battery that was being charged. The battery belonged to a shark vacuum cleaner. The product was not in use at the time and had not been used in a couple of years according to the resident. The batteries had been plugged into the charger the entire time (years). There were no injuries as a result of this incident.

    Model
    Model IF200W 31 25.2V
    Serial number
    R173107J8F1
    Where
    Tigard, Oregon: Home/Apartment/Condominium
    Who was involved
    Age 78, Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Shark, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Incident, No Injury
  13. No one hurt

    Made Oct 22, 2023, sent to the company Oct 24, 2023, published by CPSC Nov 7, 2023

    The product, in the report: Shark Stratos™ Corded Stick Vacuum

    I turned on our vacuum, heard a loud noise coming from the motor, almost as if there were rocks in there, it was also smoking. I then detached the dust bin and removed the filter cover from the motor to see if there was anything in there, but everything looked fine. I proceeded to turn it on without putting the filter back on and that when I noticed sparks coming from the motor. I examined the motor filter only to see that it was burned from the side that faced the motor.

    Model
    HZ3002
    Serial number
    Z21R1210A0A7
    Bought from
    Best Buy, Nebraska
    Bought
    Oct 15, 2023
    Where
    Lincoln, Nebraska: Home/Apartment/Condominium
    Who was involved
    Age 31, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Incident, No Injury
  14. No one hurt

    Made Nov 19, 2022, sent to the company Nov 23, 2022, published by CPSC Dec 8, 2022

    The product, in the report: Shark rocket Complete Vacuum HV382

    On/Off Switch on handle caught on fire.

    Model
    HV382
    Bought from
    Kohls
    Bought
    Apr 15, 2015, about then
    Where
    OWENSBORO, Kentucky: Home/Apartment/Condominium
    Who was involved
    Age 58, Unspecified
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Shark, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Incident, No Injury
  15. No one hurt

    Made Oct 23, 2022, sent to the company Nov 8, 2022, published by CPSC Nov 23, 2022

    The product, in the report: shark Navigator lift away upright vacuum

    i was using my shark vacuum that is barely a year old and it started making a strange noise and engine started smoking. i quickly unplugged .

    Model
    LA322
    Serial number
    X20K6609Z6U6
    Bought from
    kohls
    Bought
    Jul 17, 2021
    Where
    edmond, Oklahoma: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Shark, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Incident, No Injury
  16. First aid

    Made May 3, 2022, sent to the company May 6, 2022, published by CPSC May 20, 2022

    The product, in the report: Shark Navigator Anti-Allergen Plus Upright Vacuum - NV141

    Vacuum tipping hazard: I have a newer Shark Navigator upright vacuum with a hose adaptable cleaning wand. I was crouched at floor level using the hose brush to dust the floor heaters, and the vacuum tipped backwards and basically punched me in the jaw with a substantial amount of weight and force. It is a tall, heavy machine comparative to the narrow platform base, with a rounded protruding handle. The detachable brush hose is fairly short with a low level point of entry, and makes it too easy to topple.

    It got me (a shorter adult) on the broad corner part of the jaw, but I feel like this tipping hazard flaw could have taken out my teeth. I was honestly stunned like I’d gotten punched and almost went in for an x-ray. This device is too top heavy and could really injure small child.

    Shark Navigator Anti-Allergen Plus Upright Vacuum - NV141 purchased at Target online, early 2022

    Model
    Shark Navigator NV141
    Serial number
    A08RS401Z0H9
    Bought from
    Target online
    Bought
    Mar 18, 2022
    Where
    Boulder, Colorado: Home/Apartment/Condominium
    Who was involved
    Age 41, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark, made or sold by SharkNinja Operating LLC
    Reports CPSC links to it
    20220509-112D7-2147356295
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  17. Hurt, no treatment

    Made Dec 4, 2021, sent to the company Dec 7, 2021, published by CPSC Dec 21, 2021

    The product, in the report: Shark vacuum

    I bought the Shark Navigator Lift-Away vacuum a few years ago and it has continuously fallen over and hit me in the head very hard. It happened again today and I thought I nearly had a concussion. I’m tired of it. This thing is dangerous and could kill and elderly person or baby!! It’s built weird in that it’s very top heavy for some odd reason. I just wanted to report it to someone so they can make this comment stop producing them. I see they’re still being sold and many people on [REDACTD] have the same complaints that it tips over and knock them in the head! I’m going to get rid of this one and get a new one so I don’t die trying to clean my house.

    Model
    Navigator Lift Away, N352
    Serial number
    9901234
    Bought from
    Target, California
    Bought
    Nov 1, 2016, about then
    Where
    San Diego, California: Home/Apartment/Condominium
    Who was involved
    Age 41, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  18. No one hurt

    Made Aug 16, 2021, sent to the company Sep 27, 2021, published by CPSC Oct 12, 2021

    The product, in the report: stick vacuum cleaner

    (08/01/2021) The consumer left the product plugged in. When he turned it on, smoke was coming from the power button. The consumer unplugged the product and let it sit for a couple of weeks. As soon as he plugged it back it, smoke started coming for the power button.

    The consumer contacted the firm but stated that the firm didn’t seem interested.

    Model
    HD301-26
    Serial number
    102679
    Bought from
    unknown
    Where
    Pittsburg, New Hampshire: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark Rocket, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Incident, No Injury
  19. No one hurt

    Made Mar 8, 2021, sent to the company Mar 18, 2021, published by CPSC Apr 1, 2021

    The product, in the report: Shark Navigator Lift-Away Deluxe NV360 Upright Vacuum, Blue. This is the url of the item we purchased. https://www.amazon.com/gp/product/B00JH98GR4/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

    Our Shark Navigator Lift-Away Deluxe NV360 Upright Vacuum repeatedly started shocking us. It is only a few months old.

    Model
    NV360
    Bought from
    Amazon
    Bought
    Nov 22, 2020
    Where
    Simsbury, Connecticut: Home/Apartment/Condominium
    Who was involved
    Age 33, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Incident, No Injury
  20. Hurt, no treatment

    Made Jan 20, 2021, sent to the company Feb 10, 2021, published by CPSC Feb 25, 2021

    The product, in the report: Shark vertex cordless vacuum

    I purchased a shark vertex vacuum and the handle produces a shock when using it. There is a small piece of metal under the handle that shocks your hand repeatedly when in use.

    Model
    IZ462H
    UPC
    2235656562
    Serial number
    U30K2603H7S6
    Bought from
    Kohl’s
    Bought
    Jan 16, 2021
    Where
    Hickory, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 32, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  21. No one hurt

    Made Oct 16, 2019, sent to the company Oct 24, 2019, published by CPSC Nov 7, 2019

    The product, in the report: Shark vacuum filter set.

    I started ordering filters from Shark in February of this year. So far I have received 7 filter kits. All of the filters have yellow stains on them. When I try to open the bags my skin gets irritated so I have to put the filters back in the bag. I have all 7 filter kits and I want to know what the stain is. I think it is some kind of toxin. All the filters have labels saying made in china. I have contacted the company by phone and email and they don’t seem to know any more than I do.

    Model
    xf-22
    Bought from
    Sharkclean.com
    Where
    GREENFIELD, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Age 58, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Incident, No Injury
  22. Emergency room

    Made Oct 1, 2018, sent to the company Oct 25, 2018, published by CPSC Nov 8, 2018

    The product, in the report: upright vacuum

    (09/30/2018) The submitter stated that his son was using the product for the first time to vacuum the carpet in his home. In under a minute, the son got an electrical shock. There was a shooting pain up his right arm. Also, the lights in the home flickered.

    The son was taken to the emergency room at the Pottstown Hospital in Pottstown, PA. He was treated and released.

    (10/01/2018) The submitted contacted the manufacturer to advise them of the incident. He was advised that the cause was static electricity because there is no metal in the handle.

    When the submitter asked the manufacturer about paying for his son’s medical bill, he was advised that he would have to send the product back to them first.

    Model
    NV501
    Serial number
    unknown
    Bought from
    Best Buy, Pennsylvania
    Bought
    Jun 24, 2018
    Where
    Pottstown, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 26, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Shark, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received
  23. Hurt, care not known

    Made Sep 4, 2018, sent to the company Sep 12, 2018, published by CPSC Sep 26, 2018

    The product, in the report: Shark Rotator Vacuum Model NV501

    I Bought a Shart Rotator vacuum in March 2017, model NV501. Yesterday I was vacuuming as normal and I received a shock while gripping the plastic handle that holds a metal hose. I immediately let go of the handle. I then started to doubt myself and grabbed the handle again and was shocked. Again, I just couldn’t believe I was being shocked and grabbed the handle and was shocked again. I googled shark vacuum shocks and seen some recalls concerning that. I called shark this morning and they told me they are sending me a new hose...something could have broken inside. They also claim it could have been a static shock from the carpet even though it’s not winter or the type of socks I had on. I didn’t have on socks and I don’t have wall to wall carpet in my house. I was on the hardwood floor.which is a very light sensation. They said they are going to send me a new handle/hose. I am not happy about this. I don’t want to use this vacuum. I am 60 years old and have vacuumed all my life and NEVER been shocked.

    Model
    NV501 28
    Bought from
    Big Lots
    Bought
    Mar 15, 2018
    Where
    Covington, Kentucky: Home/Apartment/Condominium
    Who was involved
    Age 60, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Injury, Level of care not known
  24. No one hurt

    Made May 16, 2018, sent to the company Jul 18, 2018, published by CPSC Aug 1, 2018

    The product, in the report: SHARK NAVIGATOR UPRIGHT VACUUM CLEANER

    ELECTRICAL FIRE IN HOME WHILE SHARK NAVIGATOR VACUUM CLEANER PLUGGED IN

    Model
    SHARK
    Bought from
    COSTCO, New Jersey
    Bought
    May 21, 2015, about then
    Where
    MANAHWKIN, New Jersey: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand SHARK, made or sold by Euro-Pro Operating LLC
    How badly, in CPSC’s words
    Incident, No Injury
  25. Hurt, care not known

    Made Jan 22, 2018, sent to the company Jan 31, 2018, published by CPSC Feb 14, 2018

    The product, in the report: Vacuum

    My vacuum shocks me every time I vacuum. Shark has a recall on other vaccum, but not my model.

    Model
    NV354QBK
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Age 34, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark navigator, made or sold by Euro-Pro Operating LLC
    How badly, in CPSC’s words
    Injury, Level of care not known
  26. No one hurt

    Made Dec 10, 2017, sent to the company Mar 27, 2018, published by CPSC Apr 10, 2018

    The product, in the report: Shark Navigator Model NV505 31 Vacuum

    My Shark Navigotor model NV505 31 trips our circuit breakers every time I use it. The vacuum was given to us brand new last Christmas 12/25/16. I heard there have been other safety recalls on Shark’s Navigator Europro series and I am worried this is a safety issue. Not sure what can be done.

    Model
    NV505 31
    Bought from
    Target, North Carolina
    Bought
    Dec 25, 2016
    Where
    Fuquay Varina, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 44, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark Navigator, made or sold by Euro-Pro Operating LLC
    How badly, in CPSC’s words
    Incident, No Injury
  27. Emergency room

    Made Nov 15, 2017, sent to the company Nov 24, 2017, published by CPSC Dec 8, 2017

    The product, in the report: Shark Vacuum

    I Am sure that I was electrocuted , by Shark model nv601, there is definitely a defect , this vacuum also caused electrical issues in my apartment, and caused damage as well. I was living in an electro magnetic field that I was able to see and feel. 4 trips to the emergency room , a 6 day inpatient in a mental ward and lasting neurological effects that I feel constantly.

    This vacuum is dangerous, too much power, even after it is unplugged. I saw physical electrical arcs, and burns to the walls. I was terrified of my own apartment. I had no issues before the purchase of this vacuum.

    I saw electrical arcs I felt like I was getting constantly electrocuted. Extreme muscle weakness Restlessness Anxiety Fight or Flight response Damaged wardrobe Damaged appliances Damaged everything, This vacuum created a hostile environment for me and I felt like I was in imminent danger I almost committed suicide,

    I had no other option but to flee

    I have pictures of the damages to my personal property, the rental unit, and the electrical burns to my feet

    Model
    NV601
    UPC
    Idk
    Serial number
    Idk
    Bought from
    Best Buy, California
    Bought
    Jun 23, 2017
    Where
    Sherman Oaks, California: Home/Apartment/Condominium
    Who was involved
    Age 29, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark - Rotator Lift Away Speed Upright Vacuum - Gray, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received
  28. Hurt, no treatment

    Made Oct 8, 2017, sent to the company Feb 15, 2018, published by CPSC Mar 2, 2018

    The product, in the report: Shark Vacuum Navigator Lift-Away

    I have noticed my vacuum is giving off shocks. It is increasing in frequency and strength of shock. I am no longer able to safely use the vacuum.

    Model
    NV351-31
    Serial number
    9901234
    Bought from
    Walmart, Colorado
    Bought
    Oct 1, 2015, about then
    Where
    Larkspur, Colorado: Home/Apartment/Condominium
    Who was involved
    Age 50, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark Vacuum, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  29. Hurt, no treatment

    Made Jun 27, 2017, sent to the company Jul 6, 2017, published by CPSC Jul 20, 2017

    The product, in the report: Shark Navigator Liftaway Vaccuum Model NV 352 26

    I was shocked while holding the handle of my Shark Navigator Lift Away (model NV352 26). While researching this online, I found that this is a known problem and that there was a recall a couple of years ago. Unfortunately though, my model was not included in this recall.

    Model
    NV352 26
    Where
    Norfolk, Nebraska: Home/Apartment/Condominium
    Who was involved
    Age 40, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  30. No one hurt

    Made May 31, 2017, sent to the company Oct 24, 2017, published by CPSC Nov 7, 2017

    The product, in the report: Hand-held, Battery-Operated Vacuum

    The consumer indicates that his wife used the vacuum then placed it on its charger for about forty-five minutes before he noticed that the circuit board caught fire.

    The consumer contacted his local Fire Department but they could not find the source of the problem; he was advised to air out his home.

    After investigating, the consumer realized that the vacuum was at fault as it had started smoldering.

    The consumer states that the vacuum was used once or twice a month for approximately fifteen minutes.

    05/31/2017 - The consumer contacted the Manufacturer and explained the situation. The representative he spoke to asked him to send the unit back to them so they can investigate what happened.

    Model
    SV779Z14
    Bought
    May 15, 2012
    Where
    Coon Rapids, Minnesota: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Incident, No Injury
  31. Hurt, care not known

    Made Mar 30, 2017, sent to the company Apr 7, 2017, published by CPSC Apr 21, 2017

    The product, in the report: Shark Navigator Vacuum Household vacuuming

    My wife’s Shark Navigator Vacuum shocked her while holding the handle.

    Model
    Navigator
    Serial number
    NV352 31
    Bought from
    ?, Washington
    Bought
    Oct 4, 2016, about then
    Where
    Port Orchard, Washington: Home/Apartment/Condominium
    Who was involved
    Age 55, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Shark, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Injury, Level of care not known
  32. Hurt, no treatment

    Made Mar 21, 2017, sent to the company Apr 7, 2017, published by CPSC Apr 28, 2017

    The product, in the report: Shark Navigator Lift-Off Vacuum

    Shark Navigator Vacuum Cleaner....while using the vacuum on low pile carpeting I began to feel shocks thru the handle...the handle is plastic and there does not appear to be any wiring within the handle or area where the shocks were coming from. We’ve had the vacuum about a year, and no problems up until just now. The shocks became for frequent to the point it was uncomortable and “Scary” to continue vaccuming the room.

    Bought from
    Online
    Where
    Chesapeake, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 54, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark Navigator Lift-Off, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  33. Hurt, no treatment

    Made Mar 19, 2017, sent to the company Mar 31, 2017, published by CPSC Apr 14, 2017

    The product, in the report: Shark Navigator detachable upright vacuum

    Shark Navigator Pro, upright vacuum detachable, purchased November 2016. Started electrical shock through handle March 2017. Hose attachment fitting broke when vacuum fell over.

    Model
    NV356 E 26
    Serial number
    4005658
    Bought from
    Amazon
    Bought
    Nov 22, 2016
    Where
    Midland, Texas: Home/Apartment/Condominium
    Who was involved
    Age 56, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  34. No one hurt

    Made Feb 19, 2017, sent to the company Mar 9, 2017, published by CPSC Mar 23, 2017

    The product, in the report: Shark Navigator Lift Away

    I purchased TWO new Shark Navigator Lift Away Model #NV351 31. I bought one for my elderly mother and one for myself. This is the second time we’ve used my mother’s and it shocks me every time I start to pull it back toward me. As it seemed odd this would be possible, I searched the Internet for this issue. With as much information as I was able to find that goes as far back as 2015, I’m seriously questioning why I was able to purchase these units only 6 weeks ago?!?! My trust in Shark is shaken...

    Model
    NV351 31
    Serial number
    9901234?
    Bought from
    Kohls
    Where
    Missouri: Home/Apartment/Condominium
    Who was involved
    Age 47, Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Shark, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Incident, No Injury
  35. Hurt, care not known

    Made Feb 2, 2017, sent to the company Mar 1, 2017, published by CPSC Mar 15, 2017

    The product, in the report: Shark Navigator Lift Away

    Purchased Shark Navigator Lift Away approximately a week ago. While vacuuming began receiving electric shock via the plastic handle, which, one would think, should not be conducting electricity . Unplugged vacuum and checked for a ground on the cord/plug and there isn’t one. Plugged vacuum in at a different location and vacuumed again in a different room. Shocks became more frequent and stronger to the point I could not continue use.

    Model
    NV35531
    Bought
    Jan 23, 2017, about then
    Where
    Defiance, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 42, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Injury, Level of care not known
  36. Hurt, care not known

    Made Jan 30, 2017, sent to the company Feb 14, 2017, published by CPSC Mar 1, 2017

    The product, in the report: Roll over image to zoom in Shark NV358 Navigator Lift Away Professional Upright Vacuum, Silver

    The Shark professional vacuum that was just purchased December 2016 began to shock me through the handle and was making a popping sound.

    Model
    Roll over image to zoom in Shark NV358 Navigator Lift Away
    Where
    Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 33, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark professional, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Injury, Level of care not known
  37. Hurt, care not known

    Made Jan 15, 2017, sent to the company Jan 25, 2017, published by CPSC Feb 8, 2017

    The product, in the report: Shark navigator vacuum cleaner. Gray and purple.

    Have owned shark navigator for about 6 months. About 4 weeks ago, began getting shocked while vacuuming area rugs. Increasing frequency, very uncomfortable.

    Model
    Navigator lift away/ nv35231
    Serial number
    9901234
    Bought from
    Fred meyer, Washington
    Bought
    May 18, 2016, about then
    Where
    Enumclaw, Washington: Home/Apartment/Condominium
    Who was involved
    Age 52, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Injury, Level of care not known
  38. Hurt, care not known

    Made Jan 15, 2017, sent to the company Jan 25, 2017, published by CPSC Feb 8, 2017

    The product, in the report: Shark vacuum NV352

    I recently purchased a Shark navigator Model NV352 vacuum for my house. The vacuum works great as a vacuum but when vacuuming it gives a regular (every 5 seconds) gives me an electrical shock that is either a short or is as a result of a great amount of static buildup. I can actually see the electrical arc jumping to my fingertip. I did call the Shark support line and the tech suggested that this was a minor issue and that I needed to rub a static dryer sheet all over it. This did not work nor was there a basic understanding that electrical buildup needs to seek a grounding. This is dangerous.

    Model
    NV352
    Serial number
    9901234
    Bought from
    Amazon
    Bought
    Dec 28, 2016
    Where
    Medford, Oregon: Home/Apartment/Condominium
    Who was involved
    Age 57, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark vacuum model 352, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Injury, Level of care not known
  39. Hurt, no treatment

    Made Jan 14, 2017, sent to the company Jan 25, 2017, published by CPSC Feb 8, 2017

    The product, in the report: A Shark Navigator Lift-Away Deluxe in purple

    I recently purchased a Shark Navigator Lift-Away Deluxe Vacumm cleaner from my local Big Lots store and since day one I have received shocks coming from the handle, wand, or sometimes even the hose primarily while vacumming thicker carpets. It started out like a soft static shock on my hand and fingers and when it would brush up against my legs. But as a few weeks have gone by the shocks are now stronger and much more frequent. And one time it shocked me so bad that I had a slight pain shoot up and down my arm that lasted for about half an hour. I’very since stopped using it. The model number is NV352 31 and the date code is 1416 if that helps.

    Model
    NV352 31
    Bought from
    Big Lots
    Bought
    Dec 15, 2016
    Where
    Tacoma, Washington: Home/Apartment/Condominium
    Who was involved
    Age 52, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand SHARK, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  40. Hurt, care not known

    Made Jan 11, 2017, sent to the company Jan 24, 2017, published by CPSC Feb 7, 2017

    The product, in the report: shark vacuum model number NV355 31 navigator pro lift away.

    I bought a shark vacuum in late 2015. The vacuum has repeatedly shocked me, my son has been shocked numerous times. the other day he went to vacuum my room and it blew the plug -ins in my room. So now im out a vacuum and electrical problems.

    Model
    NV355 31
    Bought from
    walmart, Oklahoma
    Bought
    Aug 7, 2016
    Where
    coweta, Oklahoma: Home/Apartment/Condominium
    Who was involved
    Age 31, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Injury, Level of care not known
  41. No one hurt

    Made Jan 4, 2017, sent to the company Jan 18, 2017, published by CPSC Feb 2, 2017

    The product, in the report: Hand held purple Shark vacuum.

    My husband walked into his office and noticed a hand held Shark vacuum that was charging had a problem. The black stand it sits on had melted, the cord that plugs into the vacuum melted, and the point at which the plug connects has melred. Luckily we did not have a fire. I don’t know how this was possible. I called the customer. [REDACTED] and they refuse to give me a refund. I have pictures to prove it.

    Model
    Sv780
    Serial number
    Z06w240026us or zd6w240026us
    Bought from
    Menards
    Bought
    Jun 4, 2016
    Where
    Libertyville, Illinois: Other Public Property/Office
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Shark, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Incident, No Injury
  42. First aid

    Made Jan 4, 2017, sent to the company Jan 12, 2017, published by CPSC Jan 30, 2017

    The product, in the report: Shark Vacuum Cleaner, NV354Q Series, cord # 3116. Model: NV354QGN 31. BLUE

    Shark Vacuum NV354Q Series is excessively shocking me. Shocks are occurring at handle between handle and suction tube. Shocks are occurring frequently, and can be heard popping while using vacuum. I received this product today by mail after ordering from QVC and experienced this issue within 30 minutes of using a brand new product. I contacted the manufacturer, shark, directly and spoke to a representative, I was told this is a known issue but there is nothing they can do because no wires are ran through the suction tube. I was advised by this representative that I am only experiencing static electricity at shocks therefore the issue is not due to an issue of the product, furthermore I was advised to not wear cotton or polyester while using this product ( this word of advice is not located anywhere in the owners guide or manual of this product). After researching this product apparently it is a common issue with most Shark vacuums. I am now experiencing tingling and soreness in my wrist, fingers and arm. I am sending thing product back today. I’d like to reiterate that I DID contact Shark and I was told there is nothing they can do.

    Model
    NV354QGN 31
    Bought from
    QVC
    Bought
    Dec 31, 2016, about then
    Where
    Riverside, California: Home/Apartment/Condominium
    Who was involved
    Age 28, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  43. Hurt, no treatment

    Made Jan 2, 2017, sent to the company Jan 10, 2017, published by CPSC Jan 26, 2017

    The product, in the report: Vacuum Cleaner Shark Navigator Lift Away- Pro

    November 6th 2016 bought a Shark Lift Away Pro. After less than a month, both my husband and myself were getting shocked when using the vacuum. It got worse so we called the number Shark gives us. 800-798-7398. A customer service representative told us to wash our hands and use cream. I explained I was over 50 years old and had numerous vacuums cleaners and have never had an issue being shocked. She then informed us to not wear wool and use rubber gloves when vacuuming. Wipe the unit down with a dryer sheet and make sure you moisturize. ( I was wearing shoes with rubber on the bottom when vacuuming) At this point I got my husband on the phone who deals with electrical for a living. He tried explaining to her this was not an issue of cream or rubber gloves, but something electrical in the vacuum. We paid almost $200.00 for this vacuum and asked for a return or replacement. She stated she could give us another handle?? This is an unacceptable solution. The service representative stated there were no issues at all similar to this with the vacuum, so basically she could not help us. We have requested a supervisor call us and were told we would receive a call withing the next 48 hours. After hanging up the phone and researching, we found numerous complaints with the Shark Vacuum shocking many people. The most recent one was from 2 days ago. If i purchase a product and the company refuses to acknowledge it is a danger, someone needs to look into this matter, before someone else gets hurt while using it.

    Model
    Shark Navigator Life Away Pro NV356E 31
    Serial number
    Intertek 9901234
    Bought from
    J C Penney, Michigan
    Bought
    Nov 6, 2016
    Where
    Chesterfield, Michigan: Home/Apartment/Condominium
    Who was involved
    Age 50, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark Navigator Lift-Away Pro, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  44. Hurt, no treatment

    Made Jan 1, 2017, sent to the company Jan 10, 2017, published by CPSC Jan 26, 2017

    The product, in the report: Shark Navigator Lift Away, metallic purple color, about 3 1/2 feet tall and less than a foot wide. It shocks the s*** out of you when you use it.

    My wife and I purchased a Shark Navigator vacuum cleaner on 12/30/2016 and within minutes of having it out of the box and being used it began to deliver quite painful electric shocks through the handle.

    Model
    NV352 31
    Bought from
    Fred Meyer
    Bought
    Dec 30, 2016
    Where
    Ninilchik, Alaska: Home/Apartment/Condominium
    Who was involved
    Age 14, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Shark Navigator Lift-Away, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  45. Hurt, no treatment

    Made Dec 24, 2016, sent to the company Jan 4, 2017, published by CPSC Jan 19, 2017

    The product, in the report: Model #NV352 31

    Repeated static electrical shocks via handle/wand while vacuuming carpet that seem to increase with intensity. Tried changing electrical outlets thinking that was the issue but it was not. Tried wearing rubber gloves to not feel the shocks but with each pass of vacuum shocks were still very much felt.

    Model
    Navigator NV352 31
    Bought from
    Big lots
    Bought
    Oct 1, 2016
    Where
    Jefferson Hills, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 45, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  46. Hurt, no treatment

    Made Dec 21, 2016, sent to the company Dec 30, 2016, published by CPSC Jan 17, 2017

    The product, in the report: Shark Navigator Lift Away Professional NV22

    My husband brought home an early Christmas present, the Shark Navigator Lift Away Professional. He was so excited he went ahead and put it together. I immediately used it only to receive an electrical shock one minute in. I thought it was a fluke but then immediately received another shock. I ran away from the product. My husband thought I was playing and started using it only to be shocked about 10 seconds later. He boxed it back up and is taking it back tomorrow. I love Shark products and own many of them I pray this is just a faulty item.

    Model
    NV355 31
    Bought from
    Wal-Mart, Alabama
    Bought
    Dec 21, 2016
    Where
    Helena, Alabama: Home/Apartment/Condominium
    Who was involved
    Age 43, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  47. First aid

    Made Nov 29, 2016, sent to the company Dec 7, 2016, published by CPSC Dec 21, 2016

    The product, in the report: Household vacuum floor care

    Repeated electric shocks between hose, handle and base of vacuum primarily when used on carpet. However, also strong shock experienced when used on linoleum floor near metal toolbox inside my home. Shocks are painful, once resulting in chest pain and heart arrhythmia which was corrected by hard coughing.

    Model
    NV352 31
    UPC
    622356530828
    Serial number
    N/A
    Bought from
    Bug Lots
    Bought
    Sep 10, 2016
    Where
    Anderson, California: Home/Apartment/Condominium
    Who was involved
    Age 58, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  48. Hurt, care not known

    Made Jun 16, 2016, sent to the company Jun 24, 2016, published by CPSC Jul 11, 2016

    The product, in the report: Shark Navigator Lift-Away Bagless Upright Vacuum Cleaner. Purple.

    On 6/6 2016 I ordered a brand new shark navigator lift away vacuum, model NV352, from Home Depot. June 14, 2016 was the first time I used it. After going over the rug a few times I started getting electrical shocks! They are coming from the top part of the handle where it curves. Not the part you hold on to, but the curved part of the handle that is underneath the part you hold on to. I didn’t have to actually even touch it, but it was arcing from there to my hand. This is not just small static shocks, but very strong electrical shocks, my hand and arm were tingling for about an hour after I stopped vacuuming. One was so strong that I actually let go of the vacuum handle and almost fell backwards. This is extremely dangerous. After this happened I checked on-line and found out that Shark has had other vacuums that have been recalled for a shock hazard. I contacted Shark and this was their reply to me:

    Dear [REDACTED],

    Thank you for your email.

    I am sorry to hear that. It is a normal occurrence and can be prevented by keeping hands moisturized, not wearing wool/polyester clothing while vacuuming. I apologize for the inconvenience this has caused.

    If we can be of further assistance please feel free to contact us at 1-800-798-7398, Monday to Friday, 8:00 am - 10:00 pm EST, as well as Saturday & Sunday from 9:00 am - 6:00 pm EST.

    With regards, Customer Service Team SharkNinja Operating LLC

    NORMAL OCCURANCE?!! Are they crazy??!! I have been vacuuming 40+ years and this is NOT normal. I can’t emphasize enough how strong these shocks were!! Plus, I moisturize my hands and I was wearing cotton. I never wear wool or poly. To suggest this will fix this problem is insane. I’m hoping you can get a recall on this before some gets seriously injured. I will be returning it to Home Depot with a warning not to re-sell it!

    Model
    NV352
    UPC
    6 2235653082 8
    Serial number
    Can’t find
    Bought from
    Home Depot on-line
    Bought
    Jun 6, 2016
    Where
    Bear Creek, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 63, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark Navigator Lift-Away Bagless Upright Vacuum Cleaner, made or sold by Euro-Pro Operating LLC
    How badly, in CPSC’s words
    Injury, Level of care not known
  49. Not said

    Made Mar 30, 2016, sent to the company Apr 7, 2016, published by CPSC Apr 21, 2016

    The product, in the report: Euro-Pro Shark Navigator Lift-Away vacuum cleaner, purple color

    While using the Shark Navigator Lift-Away you receive shocks of electricity from the handle.

    Model
    NV351 31
    UPC
    6 22356 52926 6
    Serial number
    9901234
    Bought from
    WalMart
    Bought
    Mar 30, 2016
    Where
    Hereford, Texas: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Shark, made or sold by Euro-Pro Operating LLC
    How badly, in CPSC’s words
    Unspecified
  50. No one hurt

    Made Jan 29, 2016, sent to the company Feb 9, 2016, published by CPSC Feb 24, 2016

    The product, in the report: White shark Professional Navigator Liftaway vacuum with clear bagless container. Worked great until it started electrocuting people.

    So far, our vacuum had been working great in our home and had great suction and no problems until today. Today, my husband was vacuuming the kids room and he said the handle started arcing. He turned the vacuum off and checked it to see if there was damage or something going on with the outlet. There wasn’t any visible damage and he switched the outlet and turned it on again. This time it had obvious arcing and it shocked him after which he immediately turned it off and called me to tell me about it. It really concerned me because we have young kids that help us with vacuuming and the possibility of them being electrocuted is scary. I looked up the recall models on the shark website, and this model wasn’t listed, even though it was obviously showing the same issues that the recalled models were showing in the descriptions.

    Model
    NV356 E31
    Bought from
    Macy’s
    Where
    Washington: Home/Apartment/Condominium
    Who was involved
    Age 28, Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Shark Professional Navigator Liftaway, made or sold by Euro-Pro Operating LLC
    How badly, in CPSC’s words
    Incident, No Injury
  51. Hurt, no treatment

    Made Dec 23, 2015, sent to the company Feb 1, 2016, published by CPSC Feb 17, 2016

    The product, in the report: Vacuum Cleaner

    12/24/2014 (Approximate) - The consumer indicates as soon as she received her product and use it, she received electrical shock on her hands and fingers that escalated up to her arm. Although it did not feel like a static shock, she asked her husband to try it and it did not shock him.

    03/15/2015 (Approximate) - The consumer used the product once again and the same thing occurred; she kept being shocked by it. The consumer contacted the manufacturer and explained the situation. She was informed that the problem may be in the handle and so they would send her a replacement.

    The consumer indicates that when she received the replacement handle and installed it on the vacuum, she continued to get shocked.

    12/22/2015 - The consumer contacted the manufacturer and told them that the problem persisted. They advised the consumer to use hand lotion when she uses the product, as well as wear rubber shoes.

    The consumer indicates that there is not a lot of carpeting in her home and the rooms were there is carpeting are not used often so she states that she uses her vacuum approximately four or five times a year, which is why she only contacted the manufacturer about the product a couple of months after the initial use.

    Model
    NV500
    UPC
    Unknown
    Serial number
    Unknown
    Bought from
    www.sharkrotator.com
    Bought
    Dec 15, 2014, about then
    Where
    Magnolia, Kentucky: Home/Apartment/Condominium
    Who was involved
    Age 57, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  52. First aid

    Made Dec 16, 2015, sent to the company Dec 24, 2015, published by CPSC Jan 11, 2016

    The product, in the report: SHARK ROTATOR LIFTAWAY BLUE&GRAY NV360

    I WAS USING THE LIFT AWAY FEATURE DISCONNECTED THE AND, NOW THIS HAPPENED MULTIPLE TIMES, AND IT WOULD BEGIN TO NOISILY SOUND LIKE SPARKING THE MOST RECENT TIME I FELT THE SHOCK, THERE ALSO APPEARS TO BE BURNING AROUND THE TOP AT THE HANDLE AREA.

    Model
    ROTATOR NV360
    Bought from
    TARGET, California
    Bought
    Mar 10, 2015, about then
    Where
    san jose, California: Home/Apartment/Condominium
    Who was involved
    Age 44, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand SHARK, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  53. No one hurt

    Made Dec 7, 2015, sent to the company Dec 15, 2015, published by CPSC Dec 30, 2015

    The product, in the report: Shark Rotator Professional 3 in 1 lift-away

    While using my Shark Rotator Professional 3 in 1 lift-away I started get little electric shock while holding the handle, The vacuum is a little over two years old not heavily used. The model is NV500 Q 31, I brought it thru QVC. I try to call the company but the call keeps disconnecting (1-800-798-7398)

    Model
    NV500Q 31
    Bought from
    QVC, Pennsylvania
    Bought
    Apr 8, 2013
    Where
    New York, United States: Home/Apartment/Condominium
    Who was involved
    Age 68, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark, made or sold by SharkNinja Operating LLC
    How badly, in CPSC’s words
    Incident, No Injury
  54. No one hurt

    Made Oct 22, 2015, sent to the company Oct 30, 2015, published by CPSC Nov 16, 2015

    The product, in the report: Shark Rotary Lift Away Vacuum - NV650W - Maroon color

    While using the vacuum I noticed that the handle kept slipping, turning and eventually the top part pulled out of the aluminum wand completely. Upon examination, I realized that there were some broken copper wires inside of the wand and residue caused by heat and or scorching. Afterwards the vacuum was unusable due to the handle kept separating from the wand and not realizing why the inside appeared to be burnt, I felt that it was unsafe.

    Model
    NV650W
    Bought from
    TV Ad by Phone
    Bought
    Nov 19, 2014
    Where
    Charlotte, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 64, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark Rotary Lift Away, made or sold by Euro-Pro Operating LLC
    How badly, in CPSC’s words
    Incident, No Injury
  55. No one hurt

    Made Oct 1, 2015, sent to the company Oct 9, 2015, published by CPSC Oct 26, 2015

    The product, in the report: White shark vacuum model nv355 26

    As soon as the vacuum was turned he (my roommate), [REDACTED], began getting shocked from the inside of the handle. We unplugged it and tried it again, same thing. So we unplugged it and left it unplugged.

    Model
    nv355 26
    Bought from
    lowes, California
    Bought
    Jun 5, 2014, about then
    Where
    whittier, California: Home/Apartment/Condominium
    Who was involved
    Age 50, Male
    The reporter’s relation to them
    My Friend / Neighbor / Co-worker
    As this report names them
    Brand Shark nv355 26, made or sold by Euro-Pro Operating LLC
    How badly, in CPSC’s words
    Incident, No Injury
  56. No one hurt

    Made Jul 17, 2015, sent to the company Jul 27, 2015, published by CPSC Aug 17, 2015

    The product, in the report: Shark navigator lift a way pro white metal wand detachable canistef

    Removed aluminum extension wand and zapped me pretty good...went to turn shark navigator pro liftaway off and the unitnwould not shut off had to unplug from socket

    Bought from
    Sam’s club
    Where
    Indianapolis in, Indiana: Home/Apartment/Condominium
    Who was involved
    Age 30, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark, made or sold by Euro-Pro Operating LLC
    How badly, in CPSC’s words
    Incident, No Injury
  57. Hurt, no treatment

    Made Jun 25, 2015, sent to the company Jul 6, 2015, published by CPSC Jul 20, 2015

    The product, in the report: Shark Navigator Professional “Life-Away” Vacuum

    I just got a HUGE shock from my Shark Navigator (some have been recalled, but not mine; model 355 26). I called and they said this is normal, vacuums get static from carpet, try moisturizing your hands or going barefoot. My arm still hurts and it’s been about 30 minutes.

    Model
    NV 355 26
    Bought from
    CostCo
    Bought
    Nov 1, 2014, about then
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Age 42, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark, made or sold by Euro-Pro Operating LLC
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  58. Hurt, no treatment

    Made May 18, 2015, sent to the company May 27, 2015, published by CPSC Jun 10, 2015

    The product, in the report: Shark Navigator Vacuum NV352 31

    Handle of vacuum cleaner shocked me while I was using it. I called the manufacturer (Shark) to report the incident and they have not followed up on my concerns.

    Model
    NV352 31
    Bought from
    Amazon.com
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Age 26, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark, made or sold by Euro-Pro Operating LLC
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  59. Hurt, care not known

    Made Apr 27, 2015, sent to the company May 5, 2015, published by CPSC May 19, 2015

    The product, in the report: Shark Rotator Professional Lift-Away, model NV501 - purchased from Kohls.com in March 2015

    Purchased Shark Rotator from Kohl’s Online. After putting it together, and using it, I noticed that I was getting a low voltage shock from the handle.

    I looked online and found that there was a recall for some models of this vacuum due to electrical shock. Unfortunately my model number was not included in the recall (NV501). When I called the recall number for Shark, I was told that the repeated shock that I was receiving was due to static electricity and that I should not wear cotton when I vacuum and make sure to hold the vacuum handle in a different way.

    Model
    NV501 26
    Bought from
    Kohls.com
    Bought
    Mar 15, 2015, about then
    Where
    Bloomington, Indiana: Home/Apartment/Condominium
    Who was involved
    Age 55, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark, made or sold by Euro-Pro Operating LLC
    How badly, in CPSC’s words
    Injury, Level of care not known
  60. Hurt, no treatment

    Made Apr 27, 2015, sent to the company May 5, 2015, published by CPSC May 19, 2015

    The product, in the report: Shark NV480 Rocket vacuum

    Shark NV480 Rocket Vacuum

    Model
    NV480 26
    Bought from
    Target
    Bought
    Apr 15, 2015, about then
    Where
    Bowie, Maryland: Home/Apartment/Condominium
    Who was involved
    Age 28, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark, made or sold by Euro-Pro Operating LLC
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  61. No one hurt

    Made Apr 26, 2015, sent to the company May 4, 2015, published by CPSC May 18, 2015

    The product, in the report: Shark Vacuum Cleaner Hand-Lift, Model UV56031

    I bought a Shark Hand-lift vacuum cleaner by Euro-Pro at the end of March. The model number is UV56031. I heard about the recall of the NV560 models. My vacuum is white and not purple. However, it is also giving a very strong electrical shock when used. We have dogs and carpets and so a static charge is expected. However, we have been vacuuming for many years and never had a shock like this vacuum gives every time it is used. If my wife can vacuum the house in 5-8 minutes she can avoid the build up of the static charge. But this vacuum gives of a much stronger shock than we’ve experienced every before.

    Model
    Shark Rotator Powered Lift-Away vacuum cleaner
    Serial number
    UV56031
    Bought from
    Costco
    Bought
    Mar 26, 2015
    Where
    Georgeotown, Colorado: Home/Apartment/Condominium
    Who was involved
    Age 57, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Shark Vacuum Cleaner, made or sold by Euro-Pro Operating LLC
    How badly, in CPSC’s words
    Incident, No Injury
  62. Hurt, care not known

    Made Apr 25, 2015, sent to the company May 4, 2015, published by CPSC May 18, 2015

    The product, in the report: Shark Professional Vacuum model NV480. Orange trim. Clear canister. Upright vacuum. Purchased at Target in Summer or Fall 2014.

    I have been receiving electrical shocks from a Shark vacuum cleaner model that is NOT involved in the current recall. My vacuum is model NV480. When I vacuum the carpet, I receive a shock if either the electrical cord or the back of the vacuum comes into contact with my legs. I must be very careful when vacuuming to avoid this contact, but it is not always possible. This does not happen when using on my hardwood floors.

    Model
    NV480
    Bought from
    Target, Pennsylvania
    Bought
    Sep 15, 2014, about then
    Where
    Glenside, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 45, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark, made or sold by Euro-Pro Operating LLC
    How badly, in CPSC’s words
    Injury, Level of care not known
  63. Hurt, care not known

    Made Apr 23, 2015, sent to the company May 1, 2015, published by CPSC May 22, 2015

    The product, in the report: Upright vacuum cleaner

    I ordered a Shark upright vacuum cleaner from Amazon in November. It shocked me and anyone else who used it. I called Euro-pro and was made to feel very silly. The second time I called the gentleman was very understanding and asked me to not use it again. I ordered another one just like it and returned the defective one. The second one shocks me also. I have called Euro-pro too many times to count. I can never get through to a claims rep.

    Bought from
    Amazon
    Bought
    Jan 31, 2015, about then
    Where
    Cove, Arkansas: Home/Apartment/Condominium
    Who was involved
    Age 54, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark, made or sold by Euro-Pro Operating LLC
    How badly, in CPSC’s words
    Injury, Level of care not known
  64. No one hurt

    Made Apr 23, 2015, sent to the company May 1, 2015, published by CPSC May 15, 2015

    The product, in the report: shark rotator lift away vaccum

    when using the wand it will shock you

    Model
    shark rotator lift away model nv500w26
    Serial number
    4005658
    Bought from
    europro
    Where
    st.augustine, Florida: Home/Apartment/Condominium
    Who was involved
    Age 60, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand shark, made or sold by Euro-Pro Operating LLC
    How badly, in CPSC’s words
    Incident, No Injury
  65. Hurt, no treatment

    Made Apr 23, 2015, sent to the company May 18, 2015, published by CPSC Jun 2, 2015

    The product, in the report: Vacuum Cleaner

    04/20/2015 - The consumer was vacuuming her home and she received electrical shocks twice. The consumer immediately stopped vacuuming.

    04/21/2015 - The consumer asked her husband to check the unit for her because of what had happened. The consumer indicates that her husband checked the unit and found nothing physically wrong with it.

    04/23/2015 - The consumer learned of Release No. 15-120 and contacted the manufacturer to find out if her unit was included in the recall. The Customer Representative she spoke to informed her that her unit is not recalled. Baffled, the consumer informed the manufacturer’s representative that she is experiencing electrical shocks when she uses the unit and believes the recall should be expanded to include her model. The representative informed her that she needs to make sure she is using shoes that have rubber soles when vacuuming, as well as make sure her hands are moisturized.

    The consumer indicates that she owns another vacuum that she prefers to use and so she uses this specific vacuum on average two to three times a month.

    Prior to the one mentioned above, the consumer had never experienced any other incidents. The consumer believes this product poses a safety hazard to consumers. The consumer has no further injuries to report.

    Model
    NV400 31
    UPC
    Unknown
    Serial number
    Unknown
    Bought from
    Walmart, Florida
    Bought
    Apr 25, 2013, about then
    Where
    Hialeah, Florida: Home/Apartment/Condominium
    Who was involved
    Age 49, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark, made or sold by Euro-Pro Operating LLC
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  66. No one hurt

    Made Apr 23, 2015, sent to the company May 1, 2015, published by CPSC May 15, 2015

    The product, in the report: Shark Rotator Powered Lift-Away Vacuum

    I have a Shark Rotator Powered Lift-Away vacuum Model #NV501 31 with a date code of 4312

    Every time I use this vacuum, I get shocks from the wand. The shocks aren’t bad enough to cause me to drop the wand, but they are very disturbing. It would seem to me that this model should also be included in the current recall.

    Model
    NV501 31
    UPC
    unknown
    Serial number
    unknown
    Bought from
    Shopko, Wisconsin
    Bought
    Jun 1, 2013
    Where
    Madison, United States: Home/Apartment/Condominium
    Who was involved
    Age 68, Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Shark, made or sold by Euro-Pro Operating LLC
    How badly, in CPSC’s words
    Incident, No Injury
  67. No one hurt

    Made Dec 18, 2014, sent to the company Jan 26, 2015, published by CPSC Feb 9, 2015

    The product, in the report: Vacuum

    This caller is reporting her vacuum cleaner ordered November 27th, 2014 and received December 9th, 2014. The caller had assembled it and tried it but was suprised to find that it shocked her. Three other persons in her household tried the vacuum and it shocked them also.

    There are no injuries to be reported.

    She contacted the maufacturer 12/15/2014 and was advised to put it away so that no one else could use it. She is waiting for a return call from the manufacturer after submission to claims

    Model
    NV500
    Serial number
    not available at this time
    Bought from
    Shark, New York
    Bought
    Nov 26, 2014
    Where
    Scio, New York: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Shark Rotator, made or sold by Euro-Pro Operating LLC
    How badly, in CPSC’s words
    Incident, No Injury
  68. Hurt, care not known

    Made Feb 10, 2014, sent to the company Feb 20, 2014, published by CPSC Mar 7, 2014

    The product, in the report: Shark Navigator Vacuum

    We purchased a Shark Navigator over the weekend (2/7/14) From J.C. Penney Indianapolis. Assembled the unit at home per instructions. Began using and noticed I was getting shocked, thought it was static electricity at first, realized it was not. I was holding cord in one hand and handle in the other which is typical when vacuuming. I stopped using the devise did a internet search for similar issues and discovered over 15 -20 other people had reported this issue on Amazon.

    This should be checked.

    [REDACTED]

    Model
    Navigator. NV352 upright vacuum
    UPC
    22356 53082
    Bought from
    Jc Penney
    Bought
    Feb 9, 2014
    Where
    Indianapolis, Indiana: Home/Apartment/Condominium
    Who was involved
    Age 60, Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Shark, made or sold by Euro-Pro Operating LLC
    How badly, in CPSC’s words
    Injury, Level of care not known
  69. No one hurt

    Made Aug 31, 2011, sent to the company Sep 21, 2011, published by CPSC Oct 5, 2011

    The product, in the report: Cordless Stik Vac, lightweight portable vacuum-converts to a hand vacuum

    My wife uses a Shark stick vac on hardwood and tile floors since purchase in March 2011. The unit is portable and operates off 10.5 volts DC. It must be plugged in to a charger when not in use. Recently she began to notice the smell of burning rubber while vacuuming. After a few days the unit began to smoke and she observed smoke coming from the battery compartment. The battery is not designed to be removed daily but can be removed and consist of a stack of nicad batteries inclosed in a plastic shrink wrap. When taken apart several burned holes were noticed on the plastic shrink wrap. When the shrink wrap was opened it was noted that the positive cable had shorted against a battery ground burning the insulation on the positive wire and cooking the paper covering between the battery ground and the positive wire. Manufacture Euro Shark was contacted and agreed to provide a replacement battery.

    Model
    SV800 N 54
    UPC
    2235652682
    Bought from
    Walmart
    Bought
    Feb 1, 2011
    Where
    Jacksonville, Florida: Home/Apartment/Condominium
    Who was involved
    Age 61, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Shark Cordless Stik Vac, made or sold by Euro-Pro Operating LLC
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Vacuum cleaners

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.