Hearth Record

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Sears Holdings Management Corporation vacuum cleaners

2 reports to CPSC, the latest made Feb 15, 2013. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 2reports to CPSC
  • Feb 15, 2013the latest report was made
  • Nov 9, 2012the earliest
  • 2with the company’s comments
Brand
None given: no report names a brand, so the group is named for its maker, Sears Holdings Management Corporation
Maker
Sears Holdings Management CorporationMakers, importers or sellers, as the reports name them
Product
Vacuum cleanersCPSC’s product type: Vacuum Cleaners (code 115), in Home Maintenance and Structures: Home Cleaning Appliances & Equipment

By month

2 reports from March 2012 to February 2013; the most in February 2013, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
February 20131
November 20121

How badly anyone was hurt

  • First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
  • No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. First aid

    Made Feb 15, 2013, sent to the company Mar 13, 2013, published by CPSC Mar 27, 2013

    The product, in the report: “Magic Blue” Cannister Vacuum Cleaner

    Sunday, February 10th, 2013 around 9:00PM caller was vacuuming in her finished basement, unplugged the vacuum and replugged in another area then turned to the vacuum cleaner. She heard a crackling sound and turned back toward the outlet and saw approximately four inch flames coming from the outlet and burning the cord of the vacuum cleaner.

    As the cord was burning copper shards were spraying out of the cord with some going into her middle finger of her left hand. She was able to grab to pull the cord out of the outlet.

    She and her husband both have medical training so were able to remove the shards from her finger then treat the burns. She did not obtain outside medical attention

    Caller states that this vacuum cleaner was purchased in 2007 for light use, was not a heavily used vacuum cleaner. She had only occasional slight problems with a toggle switch on the vacuum cleaner before this time.

    She is asking that this vacuum cleaner be recalled before anyone is injured seriously with either free repair or replacement. She is asking that she be reimbursed for purchase of replacement vacuum cleaner.

    She contacted the manufacturer, spoke with store manager [REDACTED] Monday, February 11th, 2013, filed report# [REDACTED] and was advised to contact Claims. She contacted Claims February 15th, 2013 and filed report# [REDACTED].

    Model
    721.24195500
    Serial number
    610TAZF05285
    Bought from
    Sears, Maryland
    Bought
    Jun 15, 2007, about then
    Where
    North Potomac, Maryland: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  2. No one hurt

    Made Nov 9, 2012, sent to the company Nov 20, 2012, published by CPSC Dec 5, 2012

    The product, in the report: Kenmore vacuum cleaner Model 116.27514

    I purchased a Kenmore Model 116.27514 vacuum cleaner in Feb 2010. This is a cannister vacuum with the sweeper mounted on a handle. The sweeper can be detached to allow different attachments to be fitted to the handle. In Aug, 2011 I noticed that the light and vacuum were turning on and off on the sweeper as I pulled it back and forth. When I investigated I found the insulation on the electrical cord that connects the sweeper to the handle completely worn through. There were wires bundled in that sheath and the insulation on the wiring was also worn though. There was a black area as if something had arc-ed. I called Sears and ordered a replacement part figuring that the cord had been damaged or mishandled by me. I installed the replacement part and have used the sweeper roughly 50 times since then. Last week I noticed that the same wear had occured. I caught it early enough that the insulation on the wires is not worn. I know that I have not mishandled the vacuum or done anything unusual that would have caused this. I attribute the wear to poor design and feel continuing to use this product poses a risk.

    I sent an email to Sears today alerting them to this problem.

    Model
    116.27514
    Bought from
    Sears
    Bought
    Feb 2, 2010
    Where
    Watkins Glen, New York: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    made or sold by Sears Holdings Management Corporation
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Vacuum cleaners

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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