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Oreck vacuum cleaners

4 reports to CPSC, the latest made Jul 16, 2023. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 4reports to CPSC
  • Jul 16, 2023the latest report was made
  • Jan 27, 2012the earliest
  • 4with the company’s comments
Brand
Oreck
Makers
Oreck Corporation and Royal Appliance Mfg Co business as TTI Floor Care N. Am.Makers, importers or sellers, as the reports name them
Product
Vacuum cleanersCPSC’s product type: Vacuum Cleaners (code 115), in Home Maintenance and Structures: Home Cleaning Appliances & Equipment
Other ways the reports write the brand (1)

“ORECK Compact Canister Vacuum”

By month

1 report from August 2022 to July 2023; the most in July 2023, 1. 3 earlier reports, since January 2012, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
July 20231
March 20181
November 20121
January 20121

How badly anyone was hurt

  • Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
  • No one hurt 3 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Jul 16, 2023, sent to the company Jul 18, 2023, published by CPSC Aug 1, 2023

    The product, in the report: ORECK Compact Canister Vacuum, BB 1200 series. Color: Black, Dimensions: approx. 13.5 inches long, 5.25 inches wide, height: 7.5 inches high (not including handle). Photos attached. I don’t know the manufacturer date. I guessed as to a date as the form would not let me continue.

    Previously, I owned and frequently used at home an Oreck compact vacuum for 18 years. I replaced it after a short circuit, of some kind, caused the electric wall outlet to smoke. I cut off the electric cord and disposed of the old vacuum. I paid an electrician to check the wall outlet, and he said outlet was not the cause. On Dec. 5, 2023, I purchased a replacement ORECK Compact Vacuum BB1200 series via the ORECK website. In May of 2023, I noticed on the bottom side of the cannister vacuum where the electric cord enters the stiff rubber sheath, that the outer surface of the protective cord was frayed exposing the white and black wires. Notice with the photos that the electric cord comes out of the bottom going toward the front of the vacuum; however, when using the vacuum, the cord will pivot to the side or back not to the front of the vacuum. This stresses the cord as shown in the photos. Another problem is the underneath cord clearance when setting the vac down on a carpet vs a solid floor. Oreck has a poor design for the electric cord exiting the vac. This problem is similar to what was reported on Nov. 29, 2012 via Report Number [REDACTED].

    Model
    BB1200DB, Type 4
    UPC
    Not Specified
    Serial number
    22173CA0126
    Bought from
    www.oreck.com
    Bought
    Dec 5, 2022
    Where
    Silver City, New Mexico: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand ORECK Compact Canister Vacuum, made or sold by Oreck Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Mar 29, 2018, sent to the company Jun 8, 2018, published by CPSC Jun 22, 2018

    The product, in the report: Oreck XL Vacuum cleaner

    I was vacuuming with my Oreck XL when suddenly a firework-like popping sound and sparks started flying up from the bottom of the handle and then about a 4-inch flame and lots of smoke started coming from the same area. I quickly unplugged the vacuum and moved it outside (carrying it far below the handle) so that it wouldn’t catch my house on fire. The fire eventually went out. I don’t know how I avoided burns on my hand, but I am worried that someone else could be badly injured. The repairman at the store said he doesn’t see these problems “often,” but he has seen it before. My cord was melted and severed through to the copper wiring underneath due to the fire.

    Model
    XL21-600ECB
    Serial number
    600ECBXS101130-2
    Bought from
    Oreck Vacuums, Ohio
    Bought
    Mar 18, 2004
    Where
    Powell, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 55, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Oreck, made or sold by Royal Appliance Mfg Co business as TTI Floor Care N. Am.
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made Nov 29, 2012, sent to the company Dec 20, 2012, published by CPSC Jan 8, 2013

    The product, in the report: Vacuum

    We purchased an Oreck XL vacuum from the Oreck factory dealer in Salem, NH in the last week of June 2012. We have regularly used the vacuum since then on a daily basis. The vacuum is used for a few area rugs and 3 bedrooms.

    On November 29, 2012 we realized the power cord was completely frayed at the handle area. We only noticed this on accident. The rubber outer insulation is breaking away from the harder rubber going into the handle. This exposes the the white and black wires inside as well as some strings that we are guessing they use to prevent the wires from being bent inside the cord.

    We took the vacuum back to the dealer and he reluctantly said we could leave it with him for a few days and he would attempt to repair. He really didn’t seem like he wanted to repair the vacuum. We contacted Oreck customer care and they only referred us to a different dealer in Nashua, NH which is a 30 minute drive from here.

    We believe that with such a possibility of having exposed A/C electrical wires that the dealer or Oreck should have given us a new vacuum (since it is less than 5 months old) instead of offering to repair over several days. What are you supposed to do? Go and buy another vacuum while they repair a basically brand new vacuum that could cause electrocution? We don’t even know how long the power cord has been like this as the place where it is falling apart is under the handle and hard to notice.

    We believe other people must have seen similar problems with their Oreck XL power cords (near the handle).

    Model
    U3800HH4
    Serial number
    3800HH4BC008452
    Bought from
    Oreck
    Bought
    Jun 25, 2012
    Where
    Salem, New Hampshire: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Oreck, made or sold by Oreck Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  4. Hurt, no treatment

    Made Jan 27, 2012, sent to the company Feb 3, 2012, published by CPSC Feb 17, 2012

    The product, in the report: Oreck Vacuum Cleaner, Forever Gold Series

    While using my daughter’s vacuum cleaner at her home today, my 22-mo-old grandson ran up behind me just as I was pulling back on the handle. He ran right into the handle of the vacuum which has an open design with an almost hook-like bottom (serving no purpose that I’m aware of). Had he been 1/2 inch taller, he would have lost his left eye. He cried for several minutes due to the pain.

    Model
    Forever Gold Series
    Where
    Dry Branch, Georgia: Home/Apartment/Condominium
    Who was involved
    Age 1, Male
    The reporter’s relation to them
    Other Relative
    As this report names them
    Brand Oreck, made or sold by Oreck Corporation
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Vacuum cleaners

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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