Hearth Record

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Eufy RoboVac 11S vacuum cleaners

1 report to CPSC, the latest made Aug 9, 2025. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 1report to CPSC
  • Aug 9, 2025the latest report was made
  • Aug 9, 2025the earliest
  • 0with the company’s comments
Brand
Eufy RoboVac 11S
Maker
Anker Innovations LimitedMakers, importers or sellers, as the reports name them
Product
Vacuum cleanersCPSC’s product type: Vacuum Cleaners (code 115), in Home Maintenance and Structures: Home Cleaning Appliances & Equipment

By month

1 report from September 2024 to August 2025; the most in August 2025, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
August 20251

How badly anyone was hurt

  • First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. First aid

    Made Aug 9, 2025, sent to the company Aug 13, 2025, published by CPSC Aug 27, 2025

    The product, in the report: Eufy 11S Model T2108 Purchased about 2 years ago

    The glass top of our Eufy 11S robot vacuum shattered glass all over our kitchen. This vacuum has a tempered glass top. It squeezed itself under some furniture hard enough to just crack the glass a little, but nobody noticed it was cracked. One of my chores is to empty it and clean it out weekly. When I set it down upside down on the countertop the glass exploded in a shower of small very sharp fragments all over the floor, where our dog was sitting. I was in bare feet surrounded by glass. I could not move without stepping on glass. By the time we were done cleaning up I had cuts on my hands. When I called Eufy I asked for a NON-glass top. They don’t have such a part for this vacuum. They sent me a replacement glass top instead. They need something simple to make this less dangerous. How about a simple plastic stick on shield keeps the shattered glass on the vacuum when it breaks? They don’t have such a thing. I am trying to make one out of wide clear plastic tape. I should not have to do this. Who puts tempered glass on a vacuum? PUTTING A GLASS TOP ON A ROBOT VACUUM IS JUST IDIOTIC!!!!

    Model
    EYFY ROBOVAC 11S, Model T2108
    UPC
    not on vacuum
    Serial number
    AMPEQA1D02300566
    Bought from
    https://www.eufy.com/
    Bought
    Sep 15, 2023, about then
    Where
    Moravia, New York: Home/Apartment/Condominium
    Who was involved
    Age 63, Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Eufy RoboVac 11S, made or sold by Anker Innovations Limited
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Vacuum cleaners

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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