Dirt Devil vacuum cleaners

The reports, as CPSC published them

1. No one hurt

   Made Jun 5, 2025 · , sent to the company Jun 10, 2025 · , published by CPSC Jun 25, 2025

   The product, in the report: Dirt devil one touch cord rewind . Serial number is MF24102D012209. Multi surface rewind the color is red and black.

   Prong from daredevil, vacuum cleaner broke off in my outlet and is still stuck in the outlet.

   Model

   UD76810V

   UPC

   004603498769

   Serial number

   MF24102D012209.

   Bought from

   Walmart Charlotte nc

   Bought

   Apr 10, 2025

   Where

   Charlotte, North Carolina: Home/Apartment/Condominium

   Who was involved

   Age 37, Unspecified

   The reporter’s relation to them

   Self

   As this report names them

   Brand Dirt devil, made or sold by Royal Appliance Mfg Co business as TTI Floor Care N. Am.

   How badly, in CPSC’s words

   Incident, No Injury

2. No one hurt

   Made Jun 4, 2023 · , sent to the company Jun 6, 2023 · , published by CPSC Jun 21, 2023

   The product, in the report: dirt Devil Vacuum Power Express, Clean Path

   My Dirt Devil Clean Path, model #20120 had the electrical prong detach and remain in the outlet. It smoked and ruined my outlet, the plug and smoke is on my wall requiring it to be painted.

   Model

   H 21B AT

   UPC

   Not shown

   Serial number

   H 21B AT

   Where

   Las Cruces, New Mexico: Home/Apartment/Condominium

   Who was involved

   Unknown

   The reporter’s relation to them

   Unspecified

   As this report names them

   Brand Dirt Devil/[REDACTED], made or sold by Royal Appliance Mfg Co business as TTI Floor Care N. Am.

   How badly, in CPSC’s words

   Incident, No Injury

3. Hurt, no treatment

   Made May 27, 2022 · , sent to the company Jun 3, 2022 · , published by CPSC Jun 21, 2022

   The product, in the report: Model # UD78710 Dirt Devil Power Rewind Pet vacuum

   I was using a new Dirt Devil Power Max Rewind Pet vacuum. Model # UD78710. It repeatedly shocked me through the handle and the shocks were quite intense. My wife has a medical implant and could have been injured if she used it. I contacted Dirt Devil and they said it was static buildup. And they told me to buy stuff to prevent it. It may be the case but I have never had this happen with a vacuum.

   Model

   Model # UD78710

   UPC

   004603490416

   Serial number

   S/N AT22035D090120

   Bought from

   Walmart

   Bought

   May 24, 2022

   Where

   Waynesboro, Pennsylvania: Home/Apartment/Condominium

   Who was involved

   Age 48, Unspecified

   The reporter’s relation to them

   Self

   As this report names them

   Brand Dirt Devil, made or sold by Royal Appliance Mfg Co business as TTI Floor Care N. Am.

   How badly, in CPSC’s words

   Injury, No First Aid or Medical Attention Received

4. No one hurt

   Made May 13, 2020 · , sent to the company May 21, 2020 · , published by CPSC Jun 5, 2020

   The product, in the report: Dirt Devil Scorpion Quick Flip

   I was using the vacuum equipped with the Turbo Tool for some light cleaning around the house. I plugged it, turned it on, and the Turbo Tool spooled up. Suddenly there was a surprisingly loud ‘bang’. I heard something ricochet off a surface in the room (a fragment I still haven’t found). On closer in inspection of the Turbo Tool I discovered that it was full of plastic chunks, about 8 or so, the remnants of plastic part.

   Model

   08225

   Serial number

   104A

   Bought from

   Canadian Tire, Ontario

   Bought

   May 1, 2014

   Where

   Markham, Canada: Home/Apartment/Condominium

   Who was involved

   Unknown

   The reporter’s relation to them

   Self

   As this report names them

   Brand Dirt Devil Scorpion, made or sold by Royal Appliance Mfg Co business as TTI Floor Care N. Am.

   How badly, in CPSC’s words

   Incident, No Injury

5. No one hurt

   Made Nov 12, 2019 · , sent to the company Dec 13, 2019 · , published by CPSC Dec 31, 2019

   The product, in the report: Dirt Devil Scorpion Quick Flip The model number is 08225 and the MFG code is B05A

   This happened at the end of august of 2019. My grand children made a mess on the sofa. I Took out my dirt devil to clean it up.

   Good thing that I sent the children outside because when I started the dirt devil, the turbo tool broke open and the parts of the turbo fan flew out. No one was hurt because the children were outside. If they were still in the living room, they could have received some of the broken parts in the face or in the eyes. So, I think that this tuyrbo tool is dangerous.

   Model

   08225

   Bought

   Nov 15, 2005, about then

   Where

   Quebec, Canada: Home/Apartment/Condominium

   Who was involved

   Unspecified

   The reporter’s relation to them

   Unspecified

   As this report names them

   Brand Dirt Devil Scorpion Quick Flip Hand vac Turbo Tool Accessory, made or sold by Royal Appliance Mfg Co business as TTI Floor Care N. Am.

   How badly, in CPSC’s words

   Incident, No Injury

6. No one hurt

   Made Jan 27, 2019 · , sent to the company Feb 22, 2019 · , published by CPSC Mar 11, 2019

   The product, in the report: Dirt Devil vacuum. Red and black in color. Powermax/XL, Spin4Pro

   In January 2019, while vacuuming, my vacuum began shooting out sparks, then flames from the area on the vacuum where the cord connects to the machine. I sparked like a sparkler does (shooting sparks) on two occassions in rapid succession, then two small burst of flames shot out from the area where the cord connects to the machine (at the base of the vacuum). I immediately unplugged the vacuum, so not to cause a fire in my home. My vacuum was purchased on September 6, 2017, at WalMart,[REDACTED]. The make of the vacuum is Dirt Devil, and the Model Number is: UD70183. The MFG Code is: E17A AJ. I notified Dirt Devil of this event and the matter has not been resolved to date. I have the vacuum in my possession, along with the original box it came in, as well as the purchase receipt. This model of vacuum is indeed a hazard for the consumer and one should be concerned for their safety if this electrical situation is not resolved.

   Model

   UD70183

   Bought from

   WalMart, Kansas

   Bought

   Sep 6, 2017

   Where

   Lenexa, Kansas: Home/Apartment/Condominium

   Who was involved

   Age 55, Male

   The reporter’s relation to them

   Self

   As this report names them

   Brand Dirt Devil, made or sold by Royal Appliance Mfg Co business as TTI Floor Care N. Am.

   How badly, in CPSC’s words

   Incident, No Injury

7. No one hurt

   Made Aug 25, 2017 · , sent to the company Sep 6, 2017 · , published by CPSC Sep 21, 2017

   The product, in the report: Dirt Devil bagless upright vacuum ModelUD70212 MFG Code K16AEU

   I purchased an upright vacuum cleaner online from Dirtdevil.com on 4/22/17. It was brand new, not reconditioned. I had it for 4 months, and soon after using it , it seemed like it was getting harder to push. And then one of the wheels kept falling off. To make matters worse, I was vacuuming up slivers of my vacuuming. It was falling apart as I was using it. So far, this is not your concern, until now. I was really curious as to what was going on with my brand new vac, so I investigated further. On my model, the motor housing sits very low to the ground, almost touching the ground. The main wheel assembly is located too close to the motor housing. If you run the motor for about 45 minutes, the housing gets so hot you can hardly touch it. Bad enough that the motor is already almost touching the ground, but now the heat of the motor softened the plastic assembly that holds the main wheels. Because the plastic has been softened due to the heat, the wheels tilt inwards like a car when it has Toe In. The Toe In puts excessive wear on the contact surfaces between the wheels and the main body. On one side, it looks brand new. On the other side, it is almost worn away. This is a very dangerious situation for several reasons: -the motor gets extremely hot. Is there no thermal cut-off -the motor sits too close to the groung. Being so hot, this is very unsafe. -after a few uses, the wheels develop Toe In, and now the motor actually scrapes the carpet. TOTALLY UNACCEPTABLE Not to mention that the vacuum is tottaly useless with the motor scraping the ground and the eheel falling off. All this from a 4 month old vacuum. I contacted Dirt Devil and described the problem in great detail. It fell on deaf ears. They told me to take it to an autherized repair shop, which I did. All Brands vacuum in Lyndhurst Ohio. They will not honor the warranty, they said it was just cosmetic, I believe. Cosmetic? With a wheel falling off, and a very hot motor dragging on the ground? I don’t think so. I was just going to toss it in the dumpster, and chock it up to poor business practices. But I don’t want to see somebody get hurt, or a fire start because of this. I asked Dirt Devil if I was the only one complaining about this. She skirted the issue. Its time for a recall. They have a fee models where the motor is like mine. I bet they all have the same problem.

   Model

   UD70212

   Serial number

   None

   Bought from

   Dirt Devil Website

   Bought

   Apr 22, 2017

   Where

   Cleveland, Ohio: Home/Apartment/Condominium

   Who was involved

   Unspecified

   The reporter’s relation to them

   Unspecified

   As this report names them

   Brand Dirt Devil, made or sold by Royal Appliance Mfg Co business as TTI Floor Care N. Am.

   How badly, in CPSC’s words

   Incident, No Injury

8. No one hurt

   Made Feb 10, 2016 · , sent to the company Feb 18, 2016 · , published by CPSC Mar 10, 2016

   The product, in the report: red dirt devil pet cyclone vacuum cleaner

   I plugged vacuum cord into an electrical outlet and as I pulled it out one prong the round one stayed in the outlet.

   Model

   dirt devil pet cyclone vacuume cleaner.

   UPC

   dont know

   Serial number

   dont know

   Bought from

   walmart

   Bought

   May 15, 2015

   Where

   Kyle, Texas: Mobile/Manufactured Home

   Who was involved

   Unspecified

   The reporter’s relation to them

   Unspecified

   As this report names them

   Brand Dirt Devil, made or sold by Royal Appliance Mfg Co business as TTI Floor Care N. Am.

   How badly, in CPSC’s words

   Incident, No Injury

9. No one hurt

   Made Dec 18, 2015 · , sent to the company Dec 29, 2015 · , published by CPSC Jan 21, 2016

   The product, in the report: Dirt devil hand held express 6 vacuum. I can get more details once it is completely cooled off outside.

   My house almost burnt down because the battery on my hand held dirt devil vacuum express 6 caught fire while it was charging. I emptied it before plugging it in and placed it down. About two hours later i sat down and smelled burning. I saw it smoking and ran to bring it outside . I threw it in a puddle because it’s raining outside. This was at 5pm when I go t home from work, I saw it burning by 7pm tonight. I usually charge it while I’m at work or over night. Thank god I didn’t today. I have a baby! There’s a baby in the upstairs apartment. We could have all been killed!!!!! My husband is an electrician. He said its the battery that was faulty. The charger itself was very hot when I unplugged it but it was not the source. Please have this recalled immediately. I bought it at Macy’s about a year and a half ago. Tomorrow I’ll go outside and see if the serial numbers are still legible.

   Model

   Express 6

   Bought from

   Macys

   Where

   Attleboro, Massachusetts: Home/Apartment/Condominium

   Who was involved

   Age 32, Female

   The reporter’s relation to them

   Self

   As this report names them

   Brand Dirt devil, made or sold by Royal Appliance Mfg Co business as TTI Floor Care N. Am.

   How badly, in CPSC’s words

   Incident, No Injury

10. Hurt, care not known

    Made Sep 18, 2015 · , sent to the company Sep 28, 2015 · , published by CPSC Oct 13, 2015

    The product, in the report: Dirt Devil vacuum cleaner (model: 088400)

    I’m writing this letter to let you know that I’m concerned about the safety of the product that I purchased. I bought Dirt Devil vacuum cleaner (model: 088400) and I got electrocuted by the power code. Throughout the years, the power cord got stripped and we put electrical tape over the area that the metal inside was exposed. Cord itself is so flaky that you bend the cord a little bit and it gets easily stripped that we had to kept wrap the electrical tape to fix the issue. The issue started within one year form the date I purchased it. I recently contacted Dirt Devil and explained what happened and they told me that since this vacuum was made in 2005 and it’s not within the warranty period, they told me to bring the vacuum to the repair shop to see if that issue was cause by the manufacture. But the catch is that if it’s not, the cost for the repair shop to even look at it cost $25 and it’s on us. If it’s cause by manufacture, they would pay for the parts and repair. Dirt Devil told me that they offer 30% off of the new purchase if we decided to buy a new vacuum from them. Considering all the possible cost of fixing the existing vacuum, I decided to purchase a new one. Now I have a new vacuum cleaner and everything is fine, but it doesn’t erase the fact that I electrocuted by my previous vacuum cleaner, and that vacuum cleaner is not safe. If I had not quickly put my hand away from the cord, I could have been seriously injured. I should not take this type of thing lightly, so should Dirt Devil. I’m reporting this incident mainly because I don’t want the same thing happen to other people. I just think that particular cord wasn’t safe and Dirt Devil should do something about it. And to be nice, they should pay for repair shop to just take a look to see if it’s caused by faulty cord.

    Model

    088400

    UPC

    ?

    Serial number

    ?

    Bought from

    Walmart

    Bought

    Oct 1, 2006, about then

    Where

    Unspecified: Unspecified

    Who was involved

    Age 45, Female

    The reporter’s relation to them

    Self

    As this report names them

    Brand Dirt Devil, made or sold by Royal Appliance Mfg Co business as TTI Floor Care N. Am.

    How badly, in CPSC’s words

    Injury, Level of care not known

11. No one hurt

    Made Jul 8, 2015 · , sent to the company Jul 16, 2015 · , published by CPSC Jul 30, 2015

    The product, in the report: Dirt Devil - SD21000 VAC+DUST corded stick handheld vacuum

    We have a Dirt Devil SD21000 Vac+Dust corded stick for several months. We noticed that there are sparks emanating from the ventilation slits inside the unit every time we use it, after a few minutes, we can sense a burning smell from the unit, it does not smoke, but we’re afraid it may eventually become a potential fire hazard. We called dirt devil customer service for advise. They said that sparks should not be occurring. We bought another one of the same model from Walmart. We plugged it in and noticed that there are also sparks coming out from the ventilation slits.

    Model

    SD21000

    Serial number

    none

    Bought from

    Walmart

    Bought

    Nov 14, 2014, about then

    Where

    Granada Hills, California: Home/Apartment/Condominium

    Who was involved

    Unspecified

    The reporter’s relation to them

    Unspecified

    As this report names them

    Brand Dirt Devil, made or sold by Royal Appliance Mfg Co business as TTI Floor Care N. Am.

    How badly, in CPSC’s words

    Incident, No Injury

12. Hurt, no treatment

    Made Mar 7, 2015 · , sent to the company Mar 16, 2015 · , published by CPSC Mar 30, 2015

    The product, in the report: Dirt Devil upright

    I wrote an entire page and could not “send”. I was electrocuted by a dirt devil vacuum. The I was using the “hose” attachment when the vacuum rolled over it’s own cord (I did not move it) I felt a shock in my arm, tingling pins and needles. The roller piece sucked the electrical cord, sparked, flamed then a loud “pop” and exploded. The frayed cord split in two. My small children were home when I yelled for help. This vacuum is extremely dangerous, and my entire right arm is still tingling off and on. I have photographs. Very frightening and potentially deadly. This product really needs to be recalled to prevent another consumer from getting hurt or God forbid, killed by it. Please help.

    Model

    Breeze stretch

    UPC

    E13A Aj

    Serial number

    Ud30007

    Bought from

    Big Lots

    Bought

    Dec 24, 2014

    Where

    Spring Hill, Florida: Home/Apartment/Condominium

    Who was involved

    Age 49, Female

    The reporter’s relation to them

    Self

    As this report names them

    Brand Dirt Devil, made or sold by Royal Appliance Mfg Co business as TTI Floor Care N. Am.

    How badly, in CPSC’s words

    Injury, No First Aid or Medical Attention Received

13. No one hurt

    Made Oct 28, 2013 · , sent to the company Nov 21, 2013 · , published by CPSC Dec 6, 2013

    The product, in the report: vacuum cleaner 10 amps

    (10/9/2013) The consumer stated that she noticed burn marks. The consumer stated that she was using the attachment parts on the vacuum on the radiator and the ceiling . The consumer stated that she heard a change in the sound of the product. She picked up the vacuum cleaner and saw that there were burn marks on her carpet. The consumer stated that the marks came from the brushes under vacuum. The consumer stated that she had noticed the marks before but never attributed it to the vacuum cleaner.

    (10/10/2013) The consumer contacted the manufacturer. She spoke to [REDACTED]. She advised him of what happened. [REDACTED] advised her to call the T3 Department at 877-889-2009.

    (10/11/2013) The consumer stated that she received a call from [REDACTED]- Customer Service. The consumer advised her of what had happened. [REDACTED] transferred the consumer to the T3 department. The consumer spoke with [REDACTED]. [REDACTED] advised the consumer to return the product to the company. The consumer stated that she refused to send it back to the company. The consumer asked to speak with a supervisor. The consumer spoke to [REDACTED]. The consumer was advised that it was the company’s policy to return the product. The consumer advised [REDACTED] that she was making a presidential complaint.

    (10/15/2013) The consumer called the company to make a presidential complaint. She was directed to [REDACTED]. The consumer left a message.

    (10/16/2013) The consumer received a call from [REDACTED]. The consumer explained everything that had happened. The consumer was advised to send pictures. The pictures were sent to [REDACTED]cell telephone number- [REDACTED]. [REDACTED] stated “she would make good on this”. Consumer told her “you will not make a fool out of me.” She was not aware consumer went on internet and did a search on Royal. All bad reviews. She stated “of course not.” The consumer was advised that she would send a return phone on 10/17. The consumer did not receive a response.

    (10/22/2013) The consumer called [REDACTED] and left a message. No response.

    (10/25/2013) The consumer called and left messages for [REDACTED]. No response.

    Model

    UD70100

    Bought from

    Target, New York

    Bought

    Sep 26, 2013

    Where

    West Islip, New York: Home/Apartment/Condominium

    Who was involved

    Female

    The reporter’s relation to them

    Self

    As this report names them

    Brand Dirt Devil, made or sold by Royal Appliance Mfg Co business as TTI Floor Care N. Am.

    How badly, in CPSC’s words

    Incident, No Injury

14. No one hurt

    Made Jan 28, 2013 · , sent to the company Feb 6, 2013 · , published by CPSC Feb 21, 2013

    The product, in the report: DirtDevil Breeze12 Amp Lightweight Bagless Upright

    This has happened twice. DirtDevil 12 amp bagless vacume has caught on fire right at the one year warannty. The first time it happened through the cord and burned the carpet. I brought the vacume back to fred meyer and they gave me a new one. Fred Meyers told me that they could not do this anymore and I should of went directly through dirtdevil. I emailed dirtdevil after the event. A week ago, once more, the same model caught on fire at the one year marker of owning it. This time it caught on fire at the outlet. We have plugged in other things to the outlet and they are just fine. We have plugged the vacume into a different plug in and once again it started a fire. This product is not safe! I contacted dirtdevil and they say they will get me a replacement. I would be stupid to vacume with their product after all the fires! This is going to end up hurting someone. I have pictures if needed.

    Model

    088160

    UPC

    4603489089

    Serial number

    A11B

    Bought from

    Fred Meyer

    Where

    Ellensburg, Washington: Home/Apartment/Condominium

    Who was involved

    Age 31, Female

    The reporter’s relation to them

    Self

    As this report names them

    Brand Dirt Devil, made or sold by Royal Appliance Mfg Co business as TTI Floor Care N. Am.

    How badly, in CPSC’s words

    Incident, No Injury

CPSC’s disclaimer

Sources