Hearth Record

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Cleanview Helix vacuum cleaners

1 report to CPSC, the latest made Jul 5, 2016. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 1report to CPSC
  • Jul 5, 2016the latest report was made
  • Jul 5, 2016the earliest
  • 0with the company’s comments
Brand
Cleanview Helix
Maker
BISSELL Homecare, IncMakers, importers or sellers, as the reports name them
Product
Vacuum cleanersCPSC’s product type: Vacuum Cleaners (code 115), in Home Maintenance and Structures: Home Cleaning Appliances & Equipment

By month

1 report from August 2015 to July 2016; the most in July 2016, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
July 20161

How badly anyone was hurt

  • Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. Seen by a doctor or nurse

    Made Jul 5, 2016, sent to the company Jul 28, 2016, published by CPSC Aug 15, 2016

    The product, in the report: electric upright sweeper

    The handle’s locking mechanism started having problems the last few times she used it. On the day of the incident, the consumer placed the handle in the upright position, released it, turned her head and stepped away from the sweeper. Immediately, the handle fell down and the top of the handle came down with force and landed on the instep of her right foot. The consumer’s foot was bruised and a part of her skin was taken off. A scab was left. The consumer took a picture of her foot. The consumer cleansed her wound and applied a cold pack to her foot and elevated her leg. Her foot became extremely sore and tender and she still has lingering effects.

    The consumer went to a neighbor, who is a doctor. The doctor indicated that the her foot seemed to be sore and if the pain got worse or continued, she was advised to have an x-ray done on it.

    6/29/2016: The consumer filed a report through the manufacturer’s website and received a response the same day and another email the following day. The consumer sent a picture of her injury with her reply to the 2nd email. The consumer followed up with a call to the mfr. and she spoke to a rep. (name unknown). The consumer asked to speak with someone else and she spoke with [REDACTED]. The consumer asked [REDACTED] about the report she sent, but [REDACTED] told her that she could not locate the report. The consumer asked [REDACTED] for her supervisor, but was told that there was no one over her.

    The consumer estimates that the problem with the sweeper started sometime in May/June 2016. The lock would work intermittently, but became worse over time. The sweeper did not appear to be included in any CPSC recalls.

    120 V, 60 Hz, 12 Amps, UL Listed: 901G

    Model
    82H1
    Serial number
    1027300969S
    Bought from
    Macys, New Jersey
    Bought
    Jun 15, 2013, about then
    Where
    Cherry Hill, New Jersey: Home/Apartment/Condominium
    Who was involved
    Age 68, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Cleanview Helix, made or sold by BISSELL Homecare, Inc
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Vacuum cleaners

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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