Hearth Record

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Brookstone vacuum cleaners

2 reports to CPSC, the latest made Oct 8, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 28, 2026.

  • 2reports to CPSC
  • Oct 8, 2026the latest report was made
  • Oct 5, 2023the earliest
  • 0with the company’s comments
Brand
Brookstone
Makers
Brookstone Stores, Inc. and Southern Telecom, IncMakers, importers or sellers, as the reports name them
Product
Vacuum cleanersCPSC’s product type: Vacuum Cleaners (code 115), in Home Maintenance and Structures: Home Cleaning Appliances & Equipment

By month

1 report from November 2025 to October 2026; the most in October 2026, 1. 1 earlier report, since October 2023, is in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
October 20261
October 20231

How badly anyone was hurt

  • No one hurt 2 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 28, 2026. Updated daily.

  1. No one hurt

    Made Oct 8, 2026, sent to the company Oct 13, 2026, published by CPSC Oct 27, 2026

    The product, in the report: Brookstone handheld vacuum Model BSBVAC301BK. It caught fire while charging, and I have sustained carpet damage

    I have recalled Brookstone Handheld vacuum Model BSBVAC301BK. It caught fire while charging, and I have sustained carpet damage.

    Model
    BSBVAC301BK
    Serial number
    16715BELK
    Bought from
    Halfofhalf, Little Rock, AR
    Bought
    Nov 21, 2024, about then
    Where
    Bentonville, Arkansas: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Brookstone, made or sold by Southern Telecom, Inc
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Oct 5, 2023, sent to the company Nov 2, 2023, published by CPSC Nov 17, 2023

    The product, in the report: battery powered, handheld vacuum

    9/23/2023: A fire occurred at [REDACTED], Residence Hall.

    The fire was caused by a handheld vacuum, and it was connected to a wall charger at the time of the incident. It is unknown how long the product was plugged in the , as the occupant was out of the room.

    Initially, there was smoke in the residence hall. Next, the automatic sprinkler activated and suppressed the fire, but there was an explosion in the living facility. It is unknown what exploded.

    The vacuum may have been plugged into a surge protector, but it’s not 100% confirmed at this time.

    There was approximately $60,000.00 worth of damage, but no known injuries.

    The respondent called the Customer Care number for Brookstone and was told that in 2018 the company went bankrupt, and the new company is now Creative Brands. He tried to contact Creative Brands, but was not able to speak with anyone to discuss this fire.

    Model
    Turbo Handheld Vacuum
    Where
    Unspecified: Unspecified
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Brookstone, made or sold by Brookstone Stores, Inc.
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 28, 2026 and checked Oct 28, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Vacuum cleaners

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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