Hearth Record

Back to Rug shampooers

Hoover rug shampooers

9 reports to CPSC, the latest made Mar 8, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 9reports to CPSC
  • Mar 8, 2026the latest report was made
  • Jun 7, 2011the earliest
  • 8with the company’s comments
Brand
Hoover
Makers
Hoover, Inc and Royal Appliance Mfg Co business as TTI Floor Care N. Am.Makers, importers or sellers, as the reports name them
Product
Rug shampooersCPSC’s product type: Rug Shampooers (code 114), in Home Maintenance and Structures: Home Cleaning Appliances & Equipment
Other ways the reports write the brand (1)

“Hoover SteamVac Dual V Carpet Cleaner”

By month

1 report from April 2025 to March 2026; the most in March 2026, 1. 8 earlier reports, since June 2011, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
March 20261
March 20241
July 20221
September 20171
March 20152
December 20131
July 20111
June 20111

How badly anyone was hurt

  • No one hurt 9 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Mar 8, 2026, sent to the company Mar 11, 2026, published by CPSC Mar 25, 2026

    The product, in the report: Hoover Dual Power Pro Carpet Washer Model Number FH51200

    I was shampooing my carpet with a Hoover Dual Power Pro (Model number FH51200) when all of a sudden flames started shooting out of the handle release area. I was extremely lucky the carpet was wet from shampooing it otherwise it would of caught that on fire. I had to rush it out the door and it continued to burn outside while I was rushing to get water to put it out. I contacted hoover to report it and they didn’t care they told me that it was out of warranty. I purchased this machine and have been the only one to operate it yes it maybe be several years old but I only use it rough 3-4 times a year and throughly clean it after use. Thank goodness I was able to react quickly and get it right outside as it was burning and melting I did not get injured but it did burn holes in my pants as I was trying to carry it out it was literally on fire from the inside spewing out the handle release and up the left side. I reported it with in 20 minutes after I got the fire out and it took several weeks for hoover to respond their answer was they offered me 15% of a new one. I was not expecting them to replace but they did not care that it caused a fire and had zero concerns about it.

    Model
    FH51200
    Serial number
    H14H01202747
    Bought from
    Walmart (East-Stroudsburg)
    Bought
    Dec 1, 2015
    Where
    Mount Bethel, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 40, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Hoover, made or sold by Hoover, Inc
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Mar 1, 2024, sent to the company Mar 13, 2024, published by CPSC Mar 27, 2024

    The product, in the report: Hoover dual carpet cleaner model # FH54010

    Hoover dual carpet cleaner started to smoke. Took it apart and the electric engine that runs the belt does not stop causing the belt to heat up and smoke. Im pretty sure this would cause a fire. Im lucky by how hot the belt was that it didnt light up

    Model
    FH54010
    Serial number
    20245da0488
    Bought from
    Amazon
    Bought
    Jan 1, 2021, about then
    Where
    Boscobel, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Age 43, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Hoover, made or sold by Hoover, Inc
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made Jul 25, 2022, sent to the company Aug 2, 2022, published by CPSC Aug 16, 2022

    The product, in the report: carpet shampooer photo attached

    Hoover Power Dash Pet carpet shampooer experience loud noise in June, replaced belt and motor burning with large amount of smoke on 7/24/22. We almost doused it with water thinking it might flame even after unplugging it. Tried reaching out to Hoover online chat service twice and it never connected.

    Model
    FH50700
    Bought from
    Target, North Carolina
    Bought
    May 1, 2021, about then
    Where
    Asheville, North Carolina: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand hoover, made or sold by Hoover, Inc
    How badly, in CPSC’s words
    Incident, No Injury
  4. No one hurt

    Made Sep 7, 2017, sent to the company Sep 15, 2017, published by CPSC Sep 29, 2017

    The product, in the report: Carpet Washer

    I bought a new Hoover carpet washer from amazon, used it once and stored in the basement for a few months. The second time I went to use it I plugged it in, turned it on and the plug started arcing and sparking. After a few seconds the wire separated from the plug, leaving the plug still in the outlet. The outlet and wall were both covered in black soot and room was filled with a smokey haze of burt electrical and plastic. The house breaker did not trip. There was no extension to the house or personal injury. Hoover Techtronic floor care technology limited Model FH50150 Mfg. Code - J 16C AT

    Model
    FH50150
    Bought from
    Amazon
    Bought
    Jan 18, 2017
    Where
    Chester, New Hampshire: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Hoover, made or sold by Hoover, Inc
    How badly, in CPSC’s words
    Incident, No Injury
  5. No one hurt

    Made Mar 26, 2015, sent to the company Apr 2, 2015, published by CPSC Apr 16, 2015

    The product, in the report: Hoover max extract 77 carpet shampooer.

    I was using a hoover extract max 77. Sold at walmart. Me and my 11 year old daughter were shampooing the bathroom carpet when all the sudden there was a loud pop sound. And sparks came our from under the cleaner Into my carpet. The brealer tripped THANKFULLY! however is we would have been on a smooth surface standing in wet conditiond, as im sure you realize things could have been MUCH worse!

    Model
    fh50240
    Serial number
    h10h27269496
    Bought from
    walmart, Indiana
    Bought
    Aug 13, 2014, about then
    Where
    auburn, Indiana: Home/Apartment/Condominium
    Who was involved
    Age 11, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand hoover, made or sold by Hoover, Inc
    How badly, in CPSC’s words
    Incident, No Injury
  6. No one hurt

    Made Mar 19, 2015, sent to the company Mar 27, 2015, published by CPSC Apr 10, 2015

    The product, in the report: Hoover PowerPath Carpet Cleaner

    On December 5, 2014, I purchased a Hoover PowerPath Carpet Cleaner from Target. Within 10 minutes of the first use of this machine, the machine self-destructed and left a burn on my carpet. I immediately contacted Hoover/TTI Floorcare and after much back and forth was finally able to get a return label for the machine. I returned the machine and in about six week received a refund check for the purchase price of the unit. Meanwhile, I spent a lot of time with E-mails, letters and phone calls trying to resolve what they were going to do about my carpet. It had to be replaced after their machine ruined it. After three and a half months, they finally sent a claim check which bounced! I can’t get anyone at Hoover to take any responsibility for any of this. The machine itself is a hazard and after my incident, I found many other reviews on-line from others that had the exact same thing happen to them. This machine needs to be removed from the market entirely. It’s a hazard, Hoover KNOWS it’s a hazard, but keeps selling it.

    Model
    FH50950
    Serial number
    YR60
    Bought from
    Target
    Bought
    Dec 5, 2014
    Where
    Oviedo, Florida: Home/Apartment/Condominium
    Who was involved
    Age 55, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Hoover, made or sold by Hoover, Inc
    How badly, in CPSC’s words
    Incident, No Injury
  7. No one hurt

    Made Dec 26, 2013, sent to the company Jan 6, 2014, published by CPSC Jan 21, 2014

    The product, in the report: Hoover MaxExtract Dual V Carpet Cleaner Model # F7412-900

    Hoover MaxExtract Dual V Carpet Cleaner Model # F7412-900

    I bought this carpet cleaner in January 2012. The first time I used it, I cleaned at most 500 s.f., without incident.

    On October 16, 2013, I used it for the second time. During my third 4-foot long pass, the motor caught fire. Smoke and a terrible smell came out of the machine.

    I called Hoover customer service. There were no cracks in the tank, and the rep told me to plug the machine in again. I did. The motor caught fire again, and this time the loudness of the motor had diminished significantly.

    Hoover offered to sell me a new machine, same model, for $100. I turned them down.

    Model
    F7412-900
    UPC
    0 73502 02925 1
    Serial number
    cannot find
    Bought from
    Amazon.com, Washington
    Bought
    Jan 26, 2012
    Where
    Fenelton, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 57, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Hoover, made or sold by Royal Appliance Mfg Co business as TTI Floor Care N. Am.
    How badly, in CPSC’s words
    Incident, No Injury
  8. No one hurt

    Made Jul 15, 2011, published by CPSC Aug 8, 2011

    The product, in the report: Carpet & Upholstery Cleaning Machine

    I was using a Hoover Steamvac carpet cleaner on our livingroom carpet when the machine suddenly began to buzz and emit white smoke. I turned the On/Off switch to Off but the machine continued to buzz, and billow large amounts of smoke. I ran to the outlet and unplugged it but the unit had become extremely hot very, very quickly and scorched the carpet beneith where it malfunctioned. I carried the machine outdoors where it continued to smoke for almost ten minutes.

    Model
    F7412-900
    UPC
    7350202925
    Serial number
    020900041102
    Bought from
    Sears
    Bought
    Jul 1, 2008, about then
    Where
    Plymouth, Michigan: Home/Apartment/Condominium
    Who was involved
    Age 48, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Hoover SteamVac Dual V Carpet Cleaner, made or sold by Hoover, Inc
    How badly, in CPSC’s words
    Incident, No Injury
  9. No one hurt

    Made Jun 7, 2011, published by CPSC Jun 28, 2011

    The product, in the report: steam carpet cleaner

    the safety latch that allows the steam cleaner to recline suddenly broke while I was carrying the empty unit up a flight of stairs and causing the unit to suddenly buckle backwards. I was able to jump out of the way of the flying handle, but it could have caused a serious injury to a child or animal. This was the very first time that this product had been used. A similar thing happened at the appliance retailer where I work. The recline lever only catches a very small brittle piece of plastic that snapped off with the weight of the machine.

    Model
    Hoover SteamVac Spin Scrub Extractor
    Bought from
    Home Depot
    Bought
    May 29, 2011
    Where
    Mesa, Arizona: Home/Apartment/Condominium
    Who was involved
    Age 47, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Hoover, made or sold by Hoover, Inc
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Rug shampooers

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.