Bissell rug shampooers
10 reports to CPSC, the latest made Oct 25, 2024. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 10reports to CPSC
- Oct 25, 2024the latest report was made
- Apr 30, 2013the earliest
- 5with the company’s comments
- Brand
- Bissell
- Maker
- BISSELL Homecare, IncMakers, importers or sellers, as the reports name them
- Product
- Rug shampooersCPSC’s product type: Rug Shampooers (code 114), in Home Maintenance and Structures: Home Cleaning Appliances & Equipment
Other ways the reports write the brand (3)
“Bissal”, “Bissel” and “Bissell Proheat2x Revolution”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| October 2024 | 2 |
| August 2024 | 1 |
| December 2023 | 1 |
| November 2023 | 1 |
| January 2019 | 1 |
| August 2018 | 1 |
| August 2016 | 1 |
| March 2016 | 1 |
| April 2013 | 1 |
How badly anyone was hurt
- First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
- Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
- Hurt, care not known 1 CPSC: Injury, Level of care not known
- No one hurt 7 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
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Hurt, care not known Made Oct 25, 2024, sent to the company Oct 28, 2024, published by CPSC Nov 19, 2024
The product, in the report: It was the turquoise & white hand held Bissell steamer. I threw it away after the second time it exploded
In one incident, I grabbed the bissell steamer to use once it was hot & the top shot out from the pressure & burned my hand. I ignored it & thought it was my fault. Maybe I hadnt closed it tightly enough. Used it a second time but luckily I wasnt holding it when the lid shot out again.
- Bought from
- Walmart
- Bought
- Aug 12, 2023, about then
- Where
- Norman, Oklahoma: Home/
Apartment/ Condominium - Who was involved
- Age 33, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Bissell, made or sold by BISSELL Homecare, Inc
- How badly, in CPSC’s words
- Injury, Level of care not known
-
Hurt, no treatment Made Oct 15, 2024, sent to the company Oct 18, 2024, published by CPSC Nov 1, 2024
The product, in the report: Carpet cleaner
The vacuum melted and burned parts of my floor and my hands.
- Model
- 28062
- Serial number
- 2133000574VSB
- Bought from
- Home depot
- Bought
- Mar 1, 2022, about then
- Where
- Erie, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Age 30, Female
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bissell, made or sold by BISSELL Homecare, Inc
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Aug 22, 2024, sent to the company Aug 28, 2024, published by CPSC Sep 12, 2024
The product, in the report: Name of Product: BISSELL Steam Shot Handheld Steam Cleaners Bissell SteamShot Hard Surface Steam Cleaner with Natural Sanitization, Multi-Surface Tools Included to Remove Dirt, Grime, Grease, and More, 39N7V
while using it, it was heating up very fast, like boiling, and during use burning smell was coming out. and it didnt clean nothing
- Model
- 39N7V
- Bought from
- amazon
- Bought
- May 6, 2023
- Where
- Baltimore, Maryland: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bissel, made or sold by BISSELL Homecare, Inc
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 30, 2023, sent to the company Jan 12, 2024, published by CPSC Jan 30, 2024
The product, in the report: BISSELL Powerforce Powerbrush Pet Lightweight Carpet Washer - Model number 2910
I bought my BISSELL Powerforce Powerbrush Pet Lightweight Carpet Washer - 2910 from Walmart in May of 2021. I use it a few times a year on our one carpeted room in our house. Last night I was cleaning our carpet as usual after I had just cleaned out the Carpet Washer when I smelled plastic burning. Right away I turned it off, unplugged it, attempted to clean it out again in case there was a clog (there was not). I waited a bit then turned it back on and instantly the burning smell returned, even worse this time so I turned it off and unplugged it immediately. I am an engineer so I proceeded to unscrew the belt access door but it would not come off. My husband took a turn and applied some force and the belt access door finally came off. The rubber belt was dislodged from its track and had FUSED to the plastic housing of the motor. The interior was full of burnt and melted hard plastic. The belt is still melted to the plastic motor housing. Thankfully I turned the cleaner off quickly once I had smelled the burning. Had I not I fear it would have soon caught fire. This is extremely alarming and could have injured me badly and damaged my home. As an engineer who specializes in root cause analysis and design quality I thought there is no way this has happened before or Bissell would have recalled this model. To my alarm I saw on Walmart’s website numerous other reviews describing the same thing happening to other users of this model. This device must be recalled until sufficient root cause analysis has been completed with corrective and preventative actions put into place. This device is a hazard and may result in serious injury. It would be absolutely awful if a consumer were injured cleaning their carpets. I must stress that I was using this device as intended and I have cared for it as instructed. It has not been used frequently. Although we’ve had it for 2.5 years I’ve only used it a few times a year.
- Model
- 2910
- Serial number
- 2105301317VSB
- Bought from
- Walmart
- Bought
- May 12, 2021
- Where
- Hamden, Connecticut: Home/
Apartment/ Condominium - Who was involved
- Age 32, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Bissell, made or sold by BISSELL Homecare, Inc
- How badly, in CPSC’s words
- Incident, No Injury
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No one hurt Made Nov 16, 2023, sent to the company Nov 21, 2023, published by CPSC Dec 6, 2023
The product, in the report: It is a black rug shampooer.
we own a bissell turboclean powerbrush pet (pro), model # 29879. It is a year and a half old rug shampooer. When my husband was using it yesterday, the belt housing melted and caused water to go over the motor. It smoked and melted on to our carpet, and melted plastic onto the rug. The belt did NOT break. Our living room was filled with noxious fumes.
- Model
- 29879
- Serial number
- 2129900230VSB
- Bought from
- QVC
- Bought
- May 18, 2022
- Where
- Mount Ephraim, New Jersey: Home/
Apartment/ Condominium - Who was involved
- Age 71, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Bissell, made or sold by BISSELL Homecare, Inc
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jan 3, 2019, sent to the company Feb 4, 2019, published by CPSC Feb 19, 2019
The product, in the report: Rinse and vac
Fire in machine while using. Bissell Quicksteamer Power Brush. Model 2080-1 . Serial # 10254ac. Machine melted. no other damage
- Model
- 2080-1
- Serial number
- 10254ac
- Bought from
- walmart, New York
- Where
- Webster, New York: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Bissal, made or sold by BISSELL Homecare, Inc
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Aug 31, 2018, sent to the company Sep 10, 2018, published by CPSC Sep 24, 2018
The product, in the report: Product Height 15.75 inches Product Length 9.5 inches Product Width 14.25 inches Color Black/Motley Blue Product Name SpotClean ProHeat Handheld Deep Cleaner
I had prepared the spot clean for use as per the instructions. I plugged it into my wall and turned on the power button. I started to use the hose vaccuum and pressed/held the soap water button on the hose. Sparks and flames and a loud buzzing noise shot out of the vents under the waste water collection side. There was a bad burning smell. I pushed the power to turn off and unplugged.
- Model
- Vacuum Model 5207U
- Serial number
- 16355 01516FXB
- Where
- Doylestown, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Age 42, Female
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Bissell, made or sold by BISSELL Homecare, Inc
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Aug 19, 2016, sent to the company Aug 30, 2016, published by CPSC Sep 14, 2016
The product, in the report: Bissell carpet cleaner
Purchased a Bissell Proheat2x. Used one time, two months later attempted to use again when a smell of a rubber fire filled the room. I shut it off within seconds. I then examined the machine and realized my two brush bars were frozen. I took off the bar guard to see if I could determine what the issue was. It was then that I realized the bar that drives the belts was rusted stiff. I spent several minutes calling the Bissell 800 help line. They referred me to a service center that was two states away. Non the less I spent another few minutes calling the service center. When I returned to the machine after speaking with the service center, I realized the machine was still smoking. I then took the machine outside.
- Model
- 1548 15292 00684FXB
- UPC
- 00684FXB
- Serial number
- 15292
- Bought from
- Sears
- Bought
- Nov 1, 2015, about then
- Where
- West Harrison, Indiana: Home/
Apartment/ Condominium - Who was involved
- Age 52, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Bissell Proheat2x Revolution, made or sold by BISSELL Homecare, Inc
- How badly, in CPSC’s words
- Incident, No Injury
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First aid Made Mar 15, 2016, sent to the company Mar 23, 2016, published by CPSC Apr 6, 2016
The product, in the report: Hand held steam cleaner; pet spot clean proheat
The deep stain cleaning tool has hard teeth in which holes are cut out to allow the mixed cleaning solution to flow through holes,some are cut out to allow for downward flow and some on the sides which it flows outward laterally .I was using this tool on back side of chair / upholstery ,moving the tool in a horizontal motion and the cleaning solution went into my eye twice.If extreme pressure isn’t applied downward on tool the mixed cleaning solution squirts out from lateral sides .
- Model
- Spotclean proheat 5207,9749 Series
- UPC
- 001112015697
- Bought from
- Walmart, West Virginia
- Bought
- Mar 9, 2016
- Where
- Pineville, West Virginia: Home/
Apartment/ Condominium - Who was involved
- Age 48, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Bissell, made or sold by BISSELL Homecare, Inc
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
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No one hurt Made Apr 30, 2013, sent to the company May 8, 2013, published by CPSC May 22, 2013
The product, in the report: Rug shampooer: Bissell SpotBot Pet Model: 33N8 Serial 11292C
After about 1 1/2 years, the unit failed ... the four screws holding the top assembly to the bottom broke off suddenly and the entire (heavy) bottom part of the unit fell to the floor: (1) EXPOSING POTENTIALLY LETHAL WIRING AND (2), CREATING THE POTENTIAL OF INJURIES AS THE HEAVY UNIT FALLS TO THE FLOOR. This seems to be a common problem based on reviews found on the web.
The 4 screw attachment points that hold the top of the unit to the heavier bottom just crack and then fail completely with no warning.
Bissell SpotBot Pet Model 33N8 Serial number: 11292C
- Model
- 33N8
- Serial number
- 11292C
- Bought from
- Kohl’s, New York
- Bought
- Jan 2, 2012, about then
- Where
- Rochester, New York: Home/
Apartment/ Condominium - Who was involved
- Age 67, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Bissell, made or sold by BISSELL Homecare, Inc
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
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U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.