Viva paper products
2 reports to CPSC, the latest made Jul 1, 2026. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 2reports to CPSC
- Jul 1, 2026the latest report was made
- Jan 10, 2017the earliest
- 1with the company’s comments
- Brand
- Viva
- Maker
- KIMBERLY-CLARK CORP.Makers, importers or sellers, as the reports name them
- Product
- Paper productsCPSC’s product type: Paper Products (code 1137), in Containers & Packaging: Paper & Cardboard
By month
The numbers, as a table
| Month | Reports |
|---|---|
| July 2026 | 1 |
| January 2017 | 1 |
How badly anyone was hurt
- No one hurt 2 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Jul 1, 2026, sent to the company Aug 24, 2026, published by CPSC Sep 9, 2026
The product, in the report: Paper towel
This report documents a consumer safety concern involving two separate household paper products. The consumer discovered mold contamination in a sealed package of toilet paper, as well as mold on her towel paper. Both products were purchased for regular household use, and the presence of mold posed a potential health hazard to her and her family.
The consumer is requesting compensation because:
The distress and inconvenience caused by the incident. The potential health risks posed to her family. The fact that the product was defective at the time of purchase. The loss of the product itself, which was discarded by store staff during her complaint process.
She is prepared to provide photographic evidence of the mold contamination to support her claim.
- Bought from
- Walmart, Texas
- Bought
- Jan 25, 2026
- Where
- Unspecified: Unspecified
- Who was involved
- Female
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Viva, made or sold by KIMBERLY-CLARK CORP.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jan 10, 2017, sent to the company Feb 9, 2017, published by CPSC Mar 6, 2017
The product, in the report: Viva paper towels (sheets can be halved) Threw out the packaging, so can’t provide a product code or number.
I went grocery shopping for my 95 year old aunt, and she had paper towels on her list. I asked her what kind, and she said she heard of Viva towels. I bought two, and she only needed one, so she gave me the extra. While heating a pot of baked beans last night, I dribbled a bit over the side onto the stove. I grabbed a Viva towel to wipe it up, and barely touched the corner of the towel on the coil (low heat), and it immediately burst into flames, and I mean immediately! This product could be VERY dangerous, especially for elderly people, like my aunt who lives in an assisted living facility. This product should be recalled immediately!
- Bought from
- Store, Ohio
- Bought
- Dec 19, 2016
- Where
- Columbus, Ohio: Home/
Apartment/ Condominium - Who was involved
- Age 71, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Viva, made or sold by KIMBERLY-CLARK CORP.
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.