Kleenex paper products

4 reports to CPSC, the latest made May 27, 2025. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

4reports to CPSC
May 27, 2025the latest report was made
Feb 1, 2019the earliest
4with the company’s comments

Brand: Kleenex
Maker: KIMBERLY-CLARK CORP.Makers, importers or sellers, as the reports name them
Product: Paper productsCPSC’s product type: Paper Products (code 1137), in Containers & Packaging: Paper & Cardboard

Other ways the reports write the brand (1)

“Kleenex®”

By month

1 report from June 2024 to May 2025; the most in May 2025, 1. 3 earlier reports, since February 2019, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
May 2025	1
February 2023	1
September 2020	1
February 2019	1

How badly anyone was hurt

Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
Hurt, care not known 2 CPSC: Injury, Level of care not known
No incident, no one hurt 1 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

No incident, no one hurt
Made May 27, 2025, sent to the company Jun 3, 2025, published by CPSC Jun 17, 2025

The product, in the report: Kleenex Lotion Facial Tissues - Cube Box

I purchased and opened a box of kleenex tissues that was filled with bug exoskeletons.

Model
Lotion Facial Tissues - Cube Box
Bought from
target
Bought
May 26, 2025
Where
Birmingham, Alabama: Other
Who was involved
Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Kleenex, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
No Incident, No Injury

The company’s comments, in its own words

(6/16/2025) KIMBERLY-CLARK CORP.: Thank you for the opportunity to comment on this report Kleenex® Lotion Facial Tissue. These facial tissues are infused with lotion to moisture and nourish skin; therefore, are classified as cosmetic product. Per the Modernization of Cosmetics Regulation Act of 2022 (MoCRA), it has been registered with the FDA (21 USC §364a) and has been evaluated for reportability to US FDA per 21 USC §364a. Even so, we appreciate the opportunity to respond as the safety and quality of our products is a priority. As a responsible manufacturer, Kimberly-Clark adheres to rigorous quality control practices across all our brands. Our pest control measures are routinely monitored, and a thorough review of our production records found no anomalies surrounding the manufacture date of the lot in question. Our records show this lot was produced according to specification and met all acceptance criteria for product release. While we have numerous systems in place to control insects at our facilities, we acknowledge that pests can enter packaged goods at various points after leaving our site. Please be assured that we are committed to ensuring the highest quality control practices across our manufacturing, delivering safe, high-quality products that our consumers can trust, and we appreciate the opportunity to address any concerns.

CPSC report 20250527-66EFF-2147331053. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made Feb 21, 2023, sent to the company Feb 24, 2023, published by CPSC Mar 10, 2023

The product, in the report: ATTENTION this message is to be seen by females only due to its content! Thanks!***I went to Center Pharmacy located at [REDACTED] tel# [REDACTED] on 02-17-23 and I purchased a very small pack with ten facial tissues 3PLY from the brand named KLEENEX in bright peach color and it has the yellow writings on it :’ FIND YOUR FEARLESS” for $1.29 plus tax ..to tell the truth I thought it is expensive for a small pack, but I needed it so I purchased it.***** UPC BAR CODE ON THE PACKAGE IS : 036000123234 and written on it are the letters BONN***. When I opened it and I used some of the tissues I noticed that each one of them had a very bad odor on them. I got nauseated while using them and threw up..I decided to report it here, because even though I have purchased other items from the CENTER PHARMACY with problems and I have spoken to the people that work here about those the issues with those items,BUT NOTHING has changed they still keep selling those deflective items. FOR example so was [REDACTED] ect..Please inspect ALL the items that this pharmacy sells and the ENTIRE CHAIN OF THOSE THAT BRING THE ITEMS HERE AND AT WHAT TEMPERATURES AND CONDITIONS ARE THOSE ITEMS STORED UNTIL THEY REACH at the consumer’s hands. THANK YOU!

I went to Center Pharmacy located at [REDACTED] tel# [REDACTED] on 02-17-23 and I purchased a very small pack with ten facial tissues 3PLY from the brand named KLEENEX in bright peach color and it has the yellow writings on it :’ FIND YOUR FEARLESS” for $1.29 plus tax ..to tell the truth I thought it is expensive for a small pack, but I needed it so I purchased it. When I opened it and I used some of the tissues I noticed that each one of them had a very bad odor on them. I got nauseated while using them and threw up..I decided to report it here, because even though I have purchased other items from the CENTER PHARMACY with problems and I have spoken to the people that work here about those the issues with those items NOTHING has changed they still keep selling those deflective items.[REDACTED] Please inspect ALL the items that this pharmacy sells and the ENTIRE CHAIN OF THOSE THAT BRING THE ITEMS HERE AND AT WHAT TEMPERATURES AND CONDITIONS ARE THOSE ITEMS STORED UNTIL THEY REACH at the consumer’s hands. THANK YOU!

UPC
03600012323
Bought from
CENTER PHARMACY 251 MAIN STREET FORT LEE
Bought
Feb 17, 2023
Where
FORT LEE NJ, New Jersey: Home/Apartment/Condominium
Who was involved
Age 46, Female
The reporter’s relation to them
Self
As this report names them
Brand KLEENEX, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(3/9/2023) KIMBERLY-CLARK CORP.: Thank you for notifying us about this report concerning Kleenex® Tissue. We understand the importance of product comfort and safety, which is why we have rigorous quality control practices in place when manufacturing all our brands.
All components in our products have been evaluated and tested to help ensure they are safe for their intended use. Any concerns regarding the safety of Kimberly-Clark products are taken very seriously and reviewed by an interdisciplinary team including safety and quality representatives. Regarding this incident, we did not receive a lot/batch code or sample that would allow us to investigate further. However, consumer feedback is analyzed monthly to monitor trends and to quickly identify any rise in complaints, regardless of existing quality controls in the manufacturing site. Although we were unable to confirm the reported issue, we will continue to monitor for such events to help us understand the consumer experience. Kimberly-Clark is committed to delivering safe, high-quality products, and we appreciate the opportunity to address any concerns.

CPSC report 20230221-E0766-2147349584. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Sep 29, 2020, sent to the company Oct 29, 2020, published by CPSC Nov 13, 2020

The product, in the report: square box of tissues sold in a 4-pack

Two boxes of tissues emitted a chemical smell that made an 86 year old consumer feel unwell. Her blood pressure increased from 112/40 to 200/90 or 200/100. Her pulse increase from 60 to 90-100.

Model
unknown
Serial number
unknown
Bought from
Meijer
Bought
Sep 1, 2020, about then
Where
Westland, Michigan: Home/Apartment/Condominium
Who was involved
Age 86, Female
The reporter’s relation to them
Self
As this report names them
Brand Kleenex, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(11/12/2020) KIMBERLY-CLARK CORP.: Thank you for notifying us about this report regarding Kleenex facial tissues. The safety and quality of our products is a priority. You can be confident that all components in our products have been evaluated and tested to ensure that they are of high quality and safe for their intended use.
Any concerns regarding the safety and quality of Kimberly-Clark products are taken very seriously and investigated by an interdisciplinary team including safety and quality representatives. Quality systems for specific lots are reviewed when product details are provided that allow the specific machine to be identified. In this report, there are no means to ascertain the Manufacturer/Asset Line and date of production, so further investigation on asset-specific and date-specific documents and records cannot be performed.
All Kleenex tissue products are made from wood pulp. Because they are designed to be absorbent, it is possible for tissue products to absorb surrounding scents if they are in close proximity to other products with a scent. More information about ingredients used in our products, and how tissues are made, can be found on our Product Stewardship website at https://www.kimberly-clark.com/en/brands/ingredients/consumer/kleenex/tissue-and-towels.
Kimberly-Clark is committed to delivering safe, high quality products, and we appreciate the opportunity to address any concerns. We will continue to monitor and investigate all consumer reports including reports of this nature.

CPSC report 20200929-F0BD5-2147369495. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made Feb 1, 2019, sent to the company Mar 6, 2019, published by CPSC Mar 21, 2019

The product, in the report: Facial Tissues (pack of 4)

The submitter is reporting the product for posing a health hazard. He believes the product has a toxic chemical that is causing a runny nose.
He noticed a chemical odor while he was using a tissue. He first noticed the odor when he opened the first box, shortly after purchasing the product. He indicated that his nose began to get runny and remained runny during the time he used the product but once he stopped using the product he began to feel.
He contacted the firm and reported the issue. But he claims they were not concerned and only sent coupons.
He believes someone should examine or test the tissue.

Model
Unknown
UPC
Unknown
Serial number
Unknown
Bought from
Safeway, California
Bought
Jan 5, 2019, about then
Where
Sebastopol, California: Home/Apartment/Condominium
Who was involved
Age 81, Male
The reporter’s relation to them
Self
As this report names them
Brand Kleenex®, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(3/19/2019) KIMBERLY-CLARK CORP.: Thank you for notifying us about this report regarding Kleenex facial tissues. The safety and quality of our products is a priority. You can be confident that all components in our products have been evaluated and tested to ensure that they are of high quality and safe for their intended use.
Any concerns regarding the safety and quality of Kimberly-Clark products are taken very seriously and investigated by an interdisciplinary team including safety and quality representatives. Quality systems for specific lots are reviewed when product details are provided that allow the specific machine to be identified. In this report, there are no means to ascertain the Manufacturer/Asset Line and date of production so no further investigation on documents and records can be performed.
All of our Kleenex tissue products are made from wood pulp. Because they are designed to be absorbent, it is possible for tissue products to absorb surrounding scents if they are shipped or stored near other products with a scent. More information about ingredients used in our products, and how tissues are made, can be found on our Product Stewardship website at https://www.kimberly-clark.com/en/brands/ingredients/consumer/kleenex/tissue-and-towels.
Kimberly-Clark is committed to delivering safe, high quality products, and we appreciate the opportunity to address any concerns. We will continue to monitor and investigate all consumer reports including reports of this nature.

CPSC report 20190201-348E6-1830199. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Kleenex paper products

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.