Biofreeze aerosol cans
1 report to CPSC, the latest made Oct 27, 2025. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Oct 27, 2025the latest report was made
- Oct 27, 2025the earliest
- 1with the company’s comments
- Brand
- Biofreeze
- Maker
- RB Health (US) LLCMakers, importers or sellers, as the reports name them
- Product
- Aerosol cansCPSC’s product type: Aerosol Containers (code 1133), in Containers & Packaging: Metal
By month
The numbers, as a table
| Month | Reports |
|---|---|
| October 2025 | 1 |
How badly anyone was hurt
- Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Hurt, no treatment Made Oct 27, 2025, sent to the company Nov 7, 2025, published by CPSC Nov 26, 2025
The product, in the report: Aerosol spray nozzle of Biofreeze Menthol Spray, 3 fl. oz, for relieving pain
Writing to ask you review the risks/dangers posed by a SPRAY product from BIOFREEZE. The spray nozzle disperses the product in a wide area (despite being held close to the affected area of skin). If a person depresses the sprayer, the droplets fly in all directions posing a risk to the eyes, nasal passages and oral cavity of any person (including a child or pet) within the vicinity. A few days ago, when using this product for the first time, applied some of the spray on my lower backside. I don’t know if that was a normal dispersal pattern, but the menthol spray landed everywhere.
Yes, I did sustain an injury. I did not realize droplets landed inside my underwear which I had dropped to my knees. After applying the spray to my lower back along my waistline, I pulled my briefs up. The droplets in my underwear made contact with my testicles which resulted in an extremely painful burn which lasted for hours. I tried diluting the menthol where it had come into contact, but soap water was unable to make any difference in lessening the pain.
I fear someday someone will use this product just as a small child runs up to or near them (or someone’s pet) and gets droplets in their eyes, nose or mouth.
Today I contacted the toll-free number listed on the product (1-866-682-4639) and notified them of my concern.
The product’s UPC = 31124-00007.
- UPC
- 31124-00007
- Serial number
- A12525A-04
- Bought from
- Amazon
- Bought
- Oct 20, 2025
- Where
- Waukegan, Illinois: Home/
Apartment/ Condominium - Who was involved
- Age 72, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Biofreeze, made or sold by RB Health (US) LLC
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.