Speed Queen electric clothes dryers

16 reports to CPSC, the latest made May 25, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

16reports to CPSC
May 25, 2026the latest report was made
Jul 5, 2022the earliest
12with the company’s comments

Brand: Speed Queen
Makers: Alliance Laundry Systems LLC and SPEED QUEENMakers, importers or sellers, as the reports name them
Product: Electric clothes dryersDryers alone, not combined unitsCPSC’s product type: Electric Clothes Dryers Without Washers (code 106), in Home Maintenance and Structures: Laundry, Fabric Care & Sewing

Other ways the reports write the brand (1)

“SpeedQueen”

By month

8 reports from June 2025 to May 2026; the most in May 2026, 2. 8 earlier reports, since July 2022, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
May 2026	2
April 2026	1
February 2026	1
December 2025	1
August 2025	1
June 2025	2
May 2025	1
April 2025	1
February 2025	1
January 2025	1
June 2024	1
December 2023	1
October 2023	1
July 2022	1

How badly anyone was hurt

First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
No one hurt 11 CPSC: Incident, No Injury
No incident, no one hurt 3 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

No one hurt
Made May 25, 2026, sent to the company May 28, 2026, published by CPSC Jun 11, 2026

The product, in the report: Electric dryer

Dryer gets too hot and melts the polymer coating that covering the vent cover. The level of heat that the temp has to get to melt it is extreme and unsafe to be in a residential home.

Model
ADEE9RGS175TW01
Serial number
2102004875
Bought from
Don’s Appliances, Pennsylvania
Bought
Mar 8, 2021, about then
Where
United States: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Speed Queen, made or sold by Alliance Laundry Systems LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(6/8/2026) Alliance Laundry Systems LLC: Alliance Laundry Systems, manufacturer of Speed Queen appliances, takes product safety and consumer concerns very seriously. Our dryers are designed and tested to applicable safety standards and incorporate multiple redundant safety controls to prevent overheating. Of particular importance is ensuring that the exhaust system meets the specifications outlined in our Installation and User Guides.
Proper venting maintenance is critical to safe and efficient dryer operation. We recommend that consumers regularly clean their exhaust duct to remove excess lint and buildup, as accumulation over time can restrict airflow. Additionally, we recommend the use of semi-rigid or rigid metal ducting, as these materials maintain proper airflow and are less prone to kinking or crushing than flexible alternatives.
We have reached out directly to consumer and are actively working with them to review their venting setup and ensure it aligns with our published guidelines. Our commitment to our consumers’ safety and satisfaction with our products remains a priority.

CPSC report 20260525-48BC3-2147318725. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 10, 2026, sent to the company May 13, 2026, published by CPSC May 28, 2026

The product, in the report: The product is a Speed Queen branded, front-load residential electric clothes dryer. It is white in color with a stainless steel drum and a rear-mounted internal exhaust grate (outlet cover). Product Name: Speed Queen Electric Dryer Model Number: ADE4BRGS177TW01 Serial Number: 2311010066 Manufacture Date: November 2023 Dimensions: Approximately 26.8 inches wide, 42.7 inches high, and 28 inches deep. The unit features a mechanical control dial on the top console and is marketed as a heavy-duty, commercial-grade appliance for home use. The specific component failing is the internal rear exhaust outlet cover, which is a circular metal grate with a black nitrocarburized coating. This grate is approximately 7 to 8 inches in diameter and is located at the back of the dryer drum.

I am reporting a recurring thermal failure in a 2023 Speed Queen dryer that results in the internal melting and scorching of the rear outlet cover (exhaust grate). This defect creates a significant fire hazard and has resulted in damage to clothing. The product was purchased in late 2023 and professionally installed by an authorized retailer. In March 2026, the consumer discovered that the black coating on the rear exhaust grate had liquefied and scorched, transferring a burning plastic residue onto a load of laundry. Usage and Circumstances: The product is used for standard residential laundry. Critically, the consumer spouse intentionally operates the machine only on Medium or Low heat settings to protect delicate fabrics. Despite these precautions and the lack of High Heat usage, the machine continues to generate internal temperatures high enough to melt its own internal components. Service and Technical Findings: An authorized service technician inspected the unit and replaced the melted grate. The technician explicitly stated that the house venting was clear and not the cause of the issue, however, he noted that this is a known condition for this model series and warned that the melting would likely recur. The manufacturer has attempted to attribute the failure to the type of flexible venting used. However, this venting was installed by their own authorized vendor. Furthermore, the fact that internal components are liquefying even on low-heat settings suggests a failure of the unit thermal sensors or high-limit thermostats. Injuries and Potential Hazards: While no physical injuries have occurred to date, there is a high risk of a structure fire. The internal components are reaching temperatures that exceed their material melting points during normal, low-heat operation. This indicates a failure of the safety cut-off mechanisms designed to prevent overheating. The consumer is aware of similar incidents (e.g., Report No. [REDACTED]) where temperatures in this model series were measured at 750 degrees F.

Model
ADE4BRGS177TW01
Serial number
2311010066
Bought from
Jeff lynch
Bought
Nov 24, 2023
Where
Greer, South Carolina: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Speed Queen, made or sold by Alliance Laundry Systems LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/20/2026) Alliance Laundry Systems LLC: Alliance Laundry Systems, manufacturer of Speed Queen residential appliances, is dedicated to producing reliable, high-quality products and takes all consumer feedback seriously. Our dryers are engineered with multiple layers of protection, designed and validated to ensure safe operation and prevent overheating events. Proper installation and venting compliance, as outlined in our Installation Instructions and User’s Guide, are integral to the safe and effective performance of our products.
Regarding this specific case (Report #20260510-F0968-2147319543), Alliance Laundry Systems has been actively engaged with this consumer and is working collaboratively toward a mutual resolution to address their concerns. We remain committed to ensuring a satisfactory outcome.

CPSC report 20260510-F0968-2147319543. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 10, 2026, sent to the company Apr 14, 2026, published by CPSC Apr 28, 2026

The product, in the report: Speed Queen DR7 Electric

Utilizing a Speed Queen DR7 dryer on one of their automatic settings. The dryer failed to shutoff, melting internal dryer components. We were fortunately home to disengage the dryer upon smelling the melting dryer components.

Model
ADEW9RYS177TW01
Serial number
2112031399
Where
West Bend, Wisconsin: Home/Apartment/Condominium
Who was involved
Age 1, Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Speed Queen, made or sold by Alliance Laundry Systems LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/17/2026) Alliance Laundry Systems LLC: As the manufacturer of Speed Queen residential appliances, Alliance Laundry Systems holds itself to a high standard of product quality and regards consumer feedback as an essential part of our commitment to continuous improvement. Our dryer products are built with redundant safety systems, engineered and validated to prevent overheating and ensure safe operation under normal conditions. It is important to note that compliance with our Installation Instructions and the maintenance guidelines outlined in our User’s Guide is integral to the safe performance of our products.
Regarding this complaint, Alliance Laundry Systems has been in active communication with the consumer to thoroughly assess their venting setup and confirm it aligns with our installation and maintenance requirements. We remain committed to working with this consumer to reach a satisfactory resolution.

CPSC report 20260410-B1004-2147320751. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 7, 2026, sent to the company Feb 11, 2026, published by CPSC Feb 26, 2026

The product, in the report: SpeedQueen/Alliance Laundry Systems, electric dryer, white, model number ADEE9RYS178TW01, product code, DR7004WE

A brand new SpeedQueen (Alliance Laundry Systems) Model ADEE9RYS178TW01, Product Code DR7004WE electric dryer, overheats on low, medium, and high setting, including delicate setting, melting clothes and leaving clothing burned and with char marks from the grill over the heating element. The dryer is properly vented and installed. The manufacturer turned the warranty over to a local service provider who has not serviced the dryer. SpeedQueen/Alliance stated they are not responsible for servicing or checking into the fire safety concern above.

Model
ADEE9RYS178TW01
Serial number
2510015535
Bought from
Fergusonhome.com
Bought
Nov 23, 2025
Where
Woolwich, New Jersey: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand SpeedQueen, made or sold by Alliance Laundry Systems LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/23/2026) Alliance Laundry Systems LLC: Alliance Laundry Systems, manufacturer of Speed Queen appliances, takes product safety and consumer concerns very seriously. Our dryers are designed and tested to applicable safety standards and incorporate multiple redundant safety controls to prevent overheating. While our Limited Warranty covers repairs related to a manufacturing defect, it does not extend to installation-related or external venting concerns. Proper airflow is critical to dryer performance and safety, and we consistently recommend in our Installation and User Guides that rigid or semi-rigid venting be installed or replaced with any new dryer installation to ensure optimal airflow and safe operation.
In this instance, we are unable to identify the consumer in our system, and we understand that the individual requested that their information be retracted. As a result, we are unable to work with them directly. However, we remain ready and willing to evaluate the product under the terms of our Limited Warranty for any potential manufacturing defect.
Alliance Laundry Systems remains committed to product safety, regulatory compliance, and consumer satisfaction. We encourage the consumer to contact our Consumer Care team directly so that we may promptly assist in resolving this matter.

CPSC report 20260207-B6A40-2147323784. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Dec 24, 2025, sent to the company Dec 30, 2025, published by CPSC Jan 14, 2026

The product, in the report: Speed Queen electric dryer, model ADE4BRGS177TW01 (DC5003WE series)

I have a Speed Queen electric dryer that repeatedly overheats during normal household use. (First service visit was February 2023.) Three of its internal rear metal grates/covers have melted over time. The exposed metal surface becomes hot enough to cause burns when removing laundry.
Most recently (12/8/25) a repair technician measured the temperature near the rear grate at 750F before stopping the reading because the heat was damaging his probe; the tip of the probe melted. The dryer is reaching temperatures far above what would be expected during safe operation.
The dryer has had multiple service visits and replacement parts, including installation of a lower wattage heating element and I was even advised to only run it on delicate by a service technician. Despite all of this, the overheating continues and the safety concern remains unresolved. I am reporting because I am concerned about the potential fire and burn hazard.

Model
ADE4BRGS177TW01
Serial number
2109027629
Bought from
Iowa Appliance
Bought
Oct 12, 2021
Where
Springville, Iowa: Home/Apartment/Condominium
Who was involved
Age 47, Female
The reporter’s relation to them
Self
As this report names them
Brand Speed Queen, made or sold by Alliance Laundry Systems LLC
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(1/12/2026) Alliance Laundry Systems LLC: Alliance Laundry Systems, manufacturer of Speed Queen residential appliances, takes great pride in producing quality products and takes all customer input and concerns seriously. Our dryers have multiple levels of protection to ensure that they operate safely. In the unlikely event of an airflow concern, other components in the appliance are designed and tested to prevent an overheating event. Consequently, we do not believe there is a safety concern and found that the machine was not installed with the recommended venting materials per the Installation Instructions and User’s Guide. We have worked directly with the consumer on next steps for resolution.

CPSC report 20251224-2CEDC-2147325258. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 2, 2025, sent to the company Aug 8, 2025, published by CPSC Aug 22, 2025

The product, in the report: clothing dryer for home use

Our Speed Queen dryer does not stop running, if the settings knob is turned counterclockwise. On one occasion, I put the dryer on a setting that should have turned it off when the laundry was dry. Instead, the dryer ran for 9 hours while no one was home. On another occasion, the dryer was on for 4 hours, but we eventually noticed because we were home.
The manufacturer is aware of this design flaw. When I called their customer service line, they said that turning the knob counterclockwise puts the dryer in a “dead zone” in which the timer and shut off features do not work. This is not explained in the manual or anywhere on their website. The dryer itself has “Turn Clockwise” written in very small font above the knob, but there is no explanation that this is required for safe operation of the dryer. The knob easily moves in both counterclockwise and clockwise directions, with no indication whatsoever that counterclockwise is the wrong direction.
This is a design flaw that creates a major safety hazard. I am asking the Consumer Product Safety Commission to consider a recall and required safety retrofit on these dryers. There should be some repair or device that could be installed that would prevent the knob from being turned counterclockwise.

Model
DC5003WE (on website) ADE4BRGS177TW01 (full model#
UPC
unknown
Serial number
2504030939
Bought from
Garner Appliance
Bought
Apr 8, 2025
Where
Fuquay Varina, North Carolina: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Speed Queen, made or sold by Alliance Laundry Systems LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(8/22/2025) Alliance Laundry Systems LLC: At Alliance Laundry Systems, the maker of Speed Queen residential appliances, we are dedicated to delivering superior quality products and highly appreciate the input from our valued customers. Our dryers are equipped with multiple safety features designed to ensure secure operation at all times. In the rare event of a timer malfunction, other components are specifically designed and rigorously tested to prevent overheating, addressing any safety issues proactively. We are reaching out to the consumer directly to ensure a resolution to their concerns.

CPSC report 20250802-D20BC-2147328973. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jun 15, 2025, sent to the company Jun 17, 2025, published by CPSC Jul 2, 2025

The product, in the report: Speed queen dryer model #ADE4BRGS177TW01 Product code #DC5003WE. Serial # 2406005907

Speed queen dryer getting extremely hot even on low/delicate setting. Drying clothes and back screen of dryer getting so hot it is melting clothes. This was after drying on low. I also burned my finger on the back grille of the dryer. The back vent inside the screen melted fabric to it. Speed queen says to check venting and different parts. All this has been done and no issues, but dryer is still getting unsafely hot

Model
ADE4BRGS177TW01
Serial number
2406005907
Bought from
NEILSONS FURNITURE
Bought
Jun 5, 2024, about then
Where
Pinedale, Wyoming: Mobile/Manufactured Home
Who was involved
Age 26, Male
The reporter’s relation to them
Self
As this report names them
Brand Speed Queen, made or sold by Alliance Laundry Systems LLC
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(6/30/2025) Alliance Laundry Systems LLC: Speed Queen appliances, produced by Alliance Laundry Systems, is committed to delivering superior products and valuing all customer feedback. Our dryers are designed with multiple layers of protection to ensure safe operation. To optimize performance, proper installation, along with regular care and maintenance, is essential. After assessing this customer’s concerns, we have proactively reached out to offer guidance on troubleshooting, such as checking external and internal venting and avoiding airflow restrictions, as well as providing service options if necessary. To date, we have not received a response to our communications. Nonetheless, we remain committed to ensuring customer satisfaction with our products.

CPSC report 20250615-FA2B8-2147330456. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 1, 2025, sent to the company Jun 5, 2025, published by CPSC Jun 20, 2025

The product, in the report: Speed queen Model #ADE4BRGS177TW01 CLOTHES DRYER Product code DC5003WE

Clothes dryer melting clothes on all heat settings. Including delicate. Afraid of fire and its ruining clothes.

Model
ADE4BRGS177TW01
Serial number
2111013728
Bought from
ACE Hardware
Bought
Aug 18, 2024
Where
Billings, Montana: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Speed Queen, made or sold by Alliance Laundry Systems LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(6/18/2025) Alliance Laundry Systems LLC: Speed Queen, a brand proudly manufactured by Alliance Laundry Systems, is dedicated to delivering high-quality products that prioritize safety. In light of the issue described, it is crucial to ensure the machine’s air flow remains unobstructed. As we have no prior record of this consumer reaching out, we have proactively contacted them to provide guidance on the recommended venting instructions found in the Installation Manual, as well as the preventative maintenance tips outlined in the User’s Manual. We strongly advise having a qualified service technician inspect the exhaust duct to remove any potential lint build-up that may accumulate over time, ensuring optimal ventilation and preventing any restrictions to airflow. Our commitment to our consumers’ safety and satisfaction with our products remains a priority.

CPSC report 20250601-278FE-2147330925. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 22, 2025, sent to the company May 28, 2025, published by CPSC Jun 11, 2025

The product, in the report: Speed Queen electric dryer

I own a Speed Queen electric dryer (model ADE3SRGS177TW01) that fails to shut off at the end of a cycle. This issue has now happened twice, including after a prior warranty repair. The dryer continues running indefinitely unless manually shut off, even after the timer reaches zero. This poses a serious fire hazard due to overheating and unattended electrical operation.
The issue first occurred within warranty and was “repaired” by Speed Queen. However, the same issue has now returned, raising concerns about a defective design or recurring mechanical fault. Speed Queen refuses to replace the unit and will only offer additional repairs, despite the known safety risks.
I am submitting this report due to the repeated failure and safety concerns. This product may pose a risk to other households if the issue is systemic.

Model
ADE3SRGS177TWO1
Serial number
2404041366
Bought from
Warners Stellians
Bought
Jun 4, 2024
Where
Ramsey, Minnesota: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Speed queen, made or sold by Alliance Laundry Systems LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(6/10/2025) Alliance Laundry Systems LLC: As the manufacturer of Speed Queen residential appliances, Alliance Laundry Systems endeavors to produce quality products and takes feedback from our consumers seriously. The good news is our dryers have multiple levels of protection to ensure that they operate safely. However, In the event of a timer component malfunctioning, other components in the appliance are designed and tested to ensure safety and prevent an overheating event. Therefore, this issue does not pose a safety concern, and in this particular case, we have reached out to the consumer directly to provide a quick resolution.

CPSC report 20250522-A858C-2147331129. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 30, 2025, sent to the company May 7, 2025, published by CPSC May 21, 2025

The product, in the report: Speed Queen Electric Dryer

We had a Speed Queen Dryer, model # DC5003WE, fail to turn off. It continued to run the dryer operation while producing and building up lint in the trap until it reached an extremely hot temperature. The incident was caught before any fire started.

Model
DC5003WE
Bought from
Rogers Home Appliance, Illinois
Bought
Apr 10, 2025
Where
Teutopolis, Illinois: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Speed Queen, made or sold by Alliance Laundry Systems LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/15/2025) Alliance Laundry Systems LLC: Alliance Laundry Systems, manufacturer of Speed Queen residential appliances, is deeply committed to creating high-quality products and greatly values the feedback we receive from our consumers. Our dryers integrate various safety protections to guarantee safe functioning. Even if a timer component were to malfunction, other elements are designed and rigorously tested to prevent overheating, thus ensuring no safety concerns arise. Regrettably, we’re unable to work directly with the consumer to resolve their concerns due to missing contact information and specific model/serial numbers needed to locate them in our system.

CPSC report 20250430-88D85-2147331633. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 3, 2025, sent to the company Feb 5, 2025, published by CPSC Feb 20, 2025

The product, in the report: Speed Queen Electic Dryer DC5 (DC5003WE) DC5 Sanitizing Electric Dryer with Extended Tumble Reversible Door 5-Year Warranty Product label says Alliance Laundry Systems (parent company I believe) Color: White

I recently purchased a Speed Queen DR5 dryer in November of 2024. After about the two months of use, the dryer ran twice without stopping, once for several hours and once for about 24 hours. After looking up this problem, it has become apparent that there is a design flaw with the timer in this unit. While the text above the timer dial plainly states to turn clockwise, it is natural for people to not notice the text or simply intuitively back the dial up a little bit should they spin it a little past the desired settings. It seems as though the dials can malfunction when spun the counter clockwise. The dial will freely rotate in a counterclockwise direction and there is no mechanical or other protection preventing the dial from being turned counter clockwise. When the timer malfunctions, the dryer will run forever. The technician who replaced my timer says he is well aware of this issue. I called Speed Queen customer service and they acted like they had not heard of this problem, despite numerous reports being on this website with parent company Alliance even responding! Further, I found many online accounts of this exact same problem. Here is one example: [REDACTED]
If Speed Queen believes this isn’t a design flaw and not a safety hazard because of other protections built into the dryer, then I humbly ask their executives to install and use these dryers in their own homes. Speed Queen is marketed and sold as a premium machine and has a commensurate cost. The design of their timer and failure mode of the machine is indeed a massive safety flaw and inexcusable in a product like this. Speed Queen should at least redesign and offer an alternative part that remediates this issue.

Model
ADE4BRGS177TW01
Serial number
240800540
Bought from
Logan Master Appliance
Bought
Nov 8, 2024
Where
Dayton, Ohio: Home/Apartment/Condominium
Who was involved
Age 14, Unspecified
The reporter’s relation to them
My Child
As this report names them
Brand Speed Queen, made or sold by Alliance Laundry Systems LLC
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20250203-F1443-2147333483. Submitter: Consumer Search for it on SaferProducts.gov
No incident, no one hurt
Made Jan 3, 2025, sent to the company Jan 10, 2025, published by CPSC Jan 27, 2025

The product, in the report: Speed Queen commercial dryer

Dryer consistency burning my clothing even in low setting. Vent has been replaced twice and its still happening.

Model
ADEE9RGS175TW01
Bought from
Tidewater Appliance
Bought
Aug 8, 2020
Where
New Bern, North Carolina: Unspecified
Who was involved
Age 61, Female
The reporter’s relation to them
Self
As this report names them
Brand Speed Queen, made or sold by SPEED QUEEN
How badly, in CPSC’s words
No Incident, No Injury

CPSC report 20250103-C06C8-2147334183. Submitter: Consumer Search for it on SaferProducts.gov
No incident, no one hurt
Made Jun 12, 2024, sent to the company Jun 17, 2024, published by CPSC Jul 2, 2024

The product, in the report: Speed Queen DC5003WE electric dryer in white. My unit is barely two weeks old.

My brand new Speed Queen DC5003WE electric dryer ran for hours and heated up laundry room/smelled like smoke. This dryer could have burned my home down. Apparently this is a very common issue and the dials are flawed in design. The dials will break if you turn them counterclockwise, which allows the dryer to then run forever. The dial can turn both counterclockwise and clockwise to choose a dryer setting. There is no indication on the dryer to NOT turn the dial counterclockwise.

Model
ADE4BRGS177TW01
Serial number
2404066223
Bought from
AJ Madison
Bought
May 3, 2024
Where
Tallahassee, Florida: Home/Apartment/Condominium
Who was involved
Age 31, Female
The reporter’s relation to them
Self
As this report names them
Brand Speed Queen, made or sold by Alliance Laundry Systems LLC
How badly, in CPSC’s words
No Incident, No Injury

The company’s comments, in its own words

(6/21/2024) Alliance Laundry Systems LLC: Alliance Laundry Systems, manufacturer of Speed Queen residential appliances, takes great pride in producing quality products and values our consumer’s feedback when an issue arises. Our dryers are built with multiple levels of protections to ensure that they operate safely. In the unlikely event of a timer component malfunctioning, other components in the appliance are designed and tested to ensure safety and the prevention an overheating event. Consequently, this issue does not pose a safety concern, and we have contacted this consumer and confirmed the machine is properly operating. We remain committed to ensuring our consumer’s satisfaction with our products.

CPSC report 20240612-A9457-2147338665. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 18, 2023, sent to the company Jan 2, 2024, published by CPSC Jan 18, 2024

The product, in the report: Laundry Systems LLC Model Number ADEE9RYS177TW01

Dryer Model ADEE9RYS177TW01 will not stop drying; timer reaches one minute to go in drying cycle and keeps running indefinitely. Fire hazard. Multiple repair attempt have failed.

Model
ADEE9RYS177TW01
UPC
unk
Serial number
2106060781
Bought from
United Furniture
Bought
Nov 1, 2021, about then
Where
Bowling Green, Kentucky: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Speed Queen, made or sold by Alliance Laundry Systems LLC
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/12/2024) Alliance Laundry Systems LLC: Alliance Laundry Systems, manufacturer of Speed Queen residential appliances, takes great pride in producing quality products and take all customer input and concerns seriously. Our dryers have multiple levels of protections to ensure that they operate safely. In the unlikely event of an airflow concern, other components in the appliance are designed and tested to ensure safety and prevent an overheating event. Consequently, we do not believe there is a safety concern and are working with this consumer directly to ensure a proper diagnosis of this specific unit and if needed, a timely resolution to ensure overall satisfaction.

CPSC report 20231218-AFC10-2147343371. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 4, 2023, sent to the company Oct 11, 2023, published by CPSC Oct 25, 2023

The product, in the report: Speed Queen Electric Dryer DR7

A 1-year old speed queen electric dryer DR7 caught fire inside the drum. The dryer was task with drying towels that had recently been washed.

Model
DR7
UPC
DR7003WE
Serial number
2208056324
Bought from
Big Sandy’s Superstore
Bought
Sep 5, 2022, about then
Where
New Carlisle, Ohio: Home/Apartment/Condominium
Who was involved
Age 15, Unspecified
The reporter’s relation to them
My Child
As this report names them
Brand Speed Queen, made or sold by SPEED QUEEN
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20231004-DB3C6-2147344870. Submitter: Consumer Search for it on SaferProducts.gov
No incident, no one hurt
Made Jul 5, 2022, sent to the company Jul 18, 2022, published by CPSC Aug 1, 2022

The product, in the report: Model Number: ADEE9RGS175TW01 Product Code: DR7000WE Serial Number: 1812022155 Speed Queen Dryer. Purchased in 2019. Installed by an authorized dealer and never uninstalled and reinstalled by us.

On March 24, 2022, I was drying my cotton, queen size down comforter (manufacture’s recommendations states machine wash and dry) in the dryer and noted a smoking/hot smell. (I have washed/dried that comforter on multiple occasions in the past without incident. The dryer can handle the size.) When I opened the dryer, I found my comforter with burn marks (I have photos – area covers a 3 foot x 3 foot area). The lint trap had minimal lint in it. I called Alliance Laundry Systems and spoke to “[REDACTED]”. My dryer was still under warranty, so [REDACTED] provided me with contact information for appliance repair companies in my local area. [REDACTED] also advised me that: - “we are aware this is a problem with this dryer” - “the way it is designed it can’t cool down the grate” -“ the grate can’t handle the high temperatures. Everything else in the drum can cool down, but not the grate.” - “typically you will notice it sooner, as you start to see black flecks on your clothes” - “the grate is made of a lighter metal, so typically we just need to replace that with one made of a stronger metal” I asked if there was a recall on this - “no”. I asked about a replacement dryer - “typically no”. I asked if this grate is replaced, is there the potential this can happen again - “I haven’t seen that”. I asked if I need to be concerned, as this could lead to a house fire - “the likelihood of that would be very low”. I told him I am not comfortable with that response. Even if the likelihood is low, there is a possibility, since this is a known design defect. I am not comfortable with the response “low likelihood”.
Upon our inspection, our vent from the machine to the wall had no lint. There was absolutely no trace of lint in the hose.
On March 30, 2022, my husband sent me this email to document his encounter with the service repair man. The service man with Nebraska Home Appliance came out to service our Speed Queen dryer this afternoon. He replaced the heat shield screen with a carbonized one. He said it should be better than the old metal one. He asked if we had gotten a notice via email or US postal about the upgraded heat shield. I told him no that we weren’t notified that they were having an issue with them. He did take a picture of the comforter and the damage that was done from the old heat shield. He also said that Speed Queen in the 70’s - 90’s were good quality. He said when [REDACTED] bought the brand and reintroduced the brand it’s just [REDACTED] parts with a Speed Queen brand on it.
On April 2, 2022, my husband went on the roof to check that end of the dryer vent. There was ABSOLUTELY nothing blocking the opening and just a minor amount of lint around the periphery.
Speed Queen customer service was notified on several more occasions and changed their story from a problem with the grate to a problem with the vent. They insisted that the authorized repair person come out and take readings with a manometer. The service repair person came out on June 30th, 2022 and confirmed the readings were “perfect” within Speed Queens manufactures recommendations.
Model Number: ADEE9RGS175TW01 Product Code: DR7000WE Serial Number: 1812022155
No injuries. Only product damage.

Model
Model Number: ADEE9RGS175TW01 Product Code: DR7000
Serial number
Model Number: ADEE9RGS175TW01 Product Code: DR7000
Bought from
Nebraska Furniture Mart
Bought
Feb 18, 2019
Where
ELKHORN, Nebraska: Home/Apartment/Condominium
Who was involved
Age 59, Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Speed Queen, made or sold by Alliance Laundry Systems LLC
How badly, in CPSC’s words
No Incident, No Injury

CPSC report 20220705-164CB-2147355220. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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