2021 Mercedes-Benz Sprinter 2500
Model year 2021: every recall NHTSA’s file names for it, the complaints owners made to NHTSA, and its crash ratings.
Watch and the shortlist are kept with a free account, on every device. Your watch list. NHTSA’s recall lookup is on nhtsa.gov.
The short answer
From NHTSA’s files, copied Oct 28, 2026.
- 18 recalls naming it in NHTSA’s file (needs attention)
- 45 owner complaints to NHTSA
- Not rated in NHTSA’s crash tests
A recall covers the vehicles it names, by build date where NHTSA gives one. Your VIN says which are open on yours.
Is your vehicle in one of these recalls?
No public file says which recalls are still open on one vehicle. NHTSA’s lookup does, from its VIN.
The VIN goes to NHTSA, never to Hearth Record.
What recalls name it?
18 recalls for the 2021 Mercedes-Benz Sprinter 2500 in NHTSA’s file, newest first. Each covers the vehicles it names; your VIN says if yours is one.
None carries NHTSA’s advice not to drive it or to park outside.
NHTSA, Recalls flat file. Released Oct 28, 2026. Updated daily.
Dec 13, 2024. Electrical system: instrument cluster/panel
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NHTSA campaign
24V-930
Dec 21, 2023. Structure: critical fasteners
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NHTSA campaign
23V-875
Dec 21, 2023. Structure: critical fasteners
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NHTSA campaign
23V-876
Dec 1, 2023. Structure: body
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NHTSA campaign
23V-806
Jun 26, 2023. Fuel system, gasoline: delivery: fuel pump
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NHTSA campaign
23V-444
Mar 24, 2023. Electrical system: instrument cluster/panel
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NHTSA campaign
23V-204
Oct 21, 2022. Power train: automatic transmission: internal: park pawl
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NHTSA campaign
22V-796
Jul 11, 2022. Electrical system: wiring
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NHTSA campaign
22V-491
May 20, 2022. Communication: auto crash notification; electrical system: software
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NHTSA campaign
22V-360
Apr 27, 2022. Back over prevention: display function
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NHTSA campaign
22V-281
Mar 8, 2022. Suspension: front: springs: torsion bar
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NHTSA campaign
22V-131
Feb 9, 2022. Equipment: other: labels
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NHTSA campaign
22V-073
Dec 1, 2021. Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings; structure: body
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NHTSA campaign
21V-933
Dec 1, 2021. Structure
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NHTSA campaign
21V-934
Oct 6, 2021. Electrical system: wiring
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NHTSA campaign
21V-779
Jul 7, 2021. Seat belts: rear/other: retractor; seat belts: front: retractor; seat belts
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NHTSA campaign
21V-513
Jun 2, 2021. Air bags: passenger side frontal: cushion; electrical system
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NHTSA campaign
21V-410
Jun 2, 2021. Electrical system: software; back over prevention: display function
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NHTSA campaign
21V-411
What have owners told NHTSA?
45 complaints to NHTSA, received from May 4, 2021 to Jun 17, 2026.
- 2 complaints told of a crash, and none of a fire.
- Together they report 1 person injured and no deaths.
- Complaints are owners’ own reports, not findings: NHTSA reads them to decide what to look into. Only their counts are kept here; no complaint’s words or owner are read.
NHTSA, Owner complaints flat files. Released Oct 28, 2026. Updated daily.
How did it do in crash tests?
NHTSA rated 11 versions of the 2021 Mercedes-Benz Sprinter 2500, without an overall rating.
NHTSA’s 5-Star Safety Ratings, in whole stars. NHTSA’s safety concerns are shown beneath the stars they qualify, as NHTSA asks.
NHTSA, 5-Star Safety Ratings. Released Aug 7, 2026. Updated monthly.
| Version | Overall | Frontal crash | Side crash | Rollover |
|---|---|---|---|---|
| Sprinter 2500 12 Passenger, VAN, AWD | Not rated | Not rated | Not rated | 1 starA 99.0% chance of rolling over; no tip |
| Sprinter 2500 12 Passenger, VAN, RWD | Not rated | Not rated | Not rated | 1 starA 92.4% chance of rolling over; no tip |
| Sprinter 2500 15 Passenger, VAN, RWD | Not rated | Not rated | Not rated | 1 starA 99.0% chance of rolling over; no tip |
| Sprinter 2500 Cargo Van (LWB), VAN, AWD | Not rated | Not rated | Not rated | Not rated |
| Sprinter 2500 Cargo Van (LWB), VAN, RWD | Not rated | Not rated | Not rated | Not rated |
| Sprinter 2500 Cargo Van (SWB), VAN, AWD | Not rated | Not rated | Not rated | Not rated |
| Sprinter 2500 Cargo Van (SWB), VAN, RWD | Not rated | Not rated | Not rated | Not rated |
| Sprinter 2500 Crew Van (LWB), VAN, AWD | Not rated | Not rated | Not rated | Not rated |
| Sprinter 2500 Crew Van (LWB), VAN, RWD | Not rated | Not rated | Not rated | Not rated |
| Sprinter 2500 Crew Van (SWB), VAN, AWD | Not rated | Not rated | Not rated | Not rated |
| Sprinter 2500 Crew Van (SWB), VAN, RWD | Not rated | Not rated | Not rated | Not rated |
NHTSA lists no safety concern for any version rated here.
Safety technology, as NHTSA lists it
- Forward collision warning: optional.
- Lane departure warning: optional.
- Crash imminent braking: no.
- Dynamic brake support: no.
What the record doesn’t say
- Which recalls are still open on one vehicle: only NHTSA’s lookup, with its VIN, says that.
- Ratings are for the versions NHTSA tested. Other cabs, engines and drives can rate differently.
- How serious each complaint was, or whether it was confirmed: complaints aren’t findings.
Hearth Record wrote these lines.
Sources
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National Highway Traffic Safety Administration, Recalls flat file (FLAT_RCL_POST_2010).
Released Oct 28, 2026 and checked Oct 28, 2026. Updated daily. Public domain (U.S. Government work).
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National Highway Traffic Safety Administration, Owner complaints flat files.
Released Oct 28, 2026 and checked Oct 28, 2026. Updated daily. Public domain (U.S. Government work).
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National Highway Traffic Safety Administration, 5-Star Safety Ratings.
Released Aug 7, 2026 and checked Oct 19, 2026. Updated monthly. Public domain (U.S. Government work).
Vehicle, car seat, tire and vehicle equipment recalls, owner complaints and crash ratings are from the National Highway Traffic Safety Administration (NHTSA). Copied on Oct 28, 2026.