Structure: frame and members (Altec and Terex)
Vehicle recall 25V-562. NHTSA received Altec Industries, Inc.’s report on Aug 29, 2025.
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The short answer
NHTSA received Altec Industries, Inc.’s report on Aug 29, 2025. Copied from NHTSA on Oct 28, 2026.
Every line below is in NHTSA’s own words, with its source beside it.
What’s wrong with it?
A cable step that fails during use increases the risk of injury.
Altec Industries Inc.
(Altec) is recalling certain 2011-2025 Aerial Device, Digger Derrick, and 2022-2025 Service Body vehicles.
The cable step wire rope assembly may be improperly secured, which can allow the cable entry step to detach from the vehicle.
NHTSA, Recalls flat file. Released Oct 28, 2026. Updated daily.
- NHTSA’s part: Structure: frame and members.
What should you do?
Altec will provide owners with instructions to inspect the cable crimps. If the cables are improperly crimped, Altec will provide instructions and a kit to replace the wire rope assemblies. Repairs will be performed free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec’s number for this recall is CSN-3246.
NHTSA, Recalls flat file. Released Oct 28, 2026. Updated daily.
- Check a vehicle by its VIN at NHTSA: the recalls still open on it are listed there.
Which ones are recalled?
NHTSA counts 903 vehicles potentially involved, across everything this recall names.
Each model year opens its own page: every recall naming it, its owner complaints and its crash ratings.
NHTSA, Recalls flat file. Released Oct 28, 2026. Updated daily.
- Altec Service Body2025202420232022
- Altec Digger Derrick20252024202320222021202020192018201720162015and 2011, 2012, 2013 and 2014, before the model years listed here
- Altec Aerial Device20252024202320222021202020192018201720162015and 2012, 2013 and 2014, before the model years listed here
- Terex Aerial Devicesand 2011, before the model years listed here
Who is recalling it?
- Made by Altec Industries, Inc..
NHTSA, Recalls flat file. Released Oct 28, 2026. Updated daily.
What the record doesn’t say
- NHTSA’s recall file doesn’t say whether anyone was hurt. Owners’ complaints are counted on each vehicle’s page.
- Whether one vehicle or seat has been fixed: only its maker, or NHTSA’s lookup with a VIN, can say.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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National Highway Traffic Safety Administration, Recalls flat file (FLAT_RCL_POST_2010).
Released Oct 28, 2026 and checked Oct 28, 2026. Updated daily. Public domain (U.S. Government work).
Vehicle, car seat, tire and vehicle equipment recalls, owner complaints and crash ratings are from the National Highway Traffic Safety Administration (NHTSA). Copied on Oct 28, 2026.