Reunion Rehabilitation Hospital Plano
An inpatient rehabilitation facility in Plano, Texas 75075
3600 Mapleshade Lane, Plano, Texas 75075. (469) 830-2350.
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The short answer
Record last released by CMS on Oct 20, 2026.
- 66.8% of its patients went home or back to the community No different than the national rate
- 1 deficiency cited in the last three years
- 48 beds
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Mar 12, 2025: a complaint inspection.
1 deficiency cited in the last three years.
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited Jul 2024. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
Jul 18, 2024: complaint inspection1 deficiency
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Patient Rights: Notice Of Grievance Decision
The inspectors’ words, 536 words
“PATIENT RIGHTS: NOTICE OF GRIEVANCE DECISION CFR(s): 482.13(a)(2)(iii) At a minimum: In its resolution of the grievance, the hospital must provide the patient with written notice of its decision that contains the name of the hospital contact person, the steps taken on behalf of the patient to investigate the grievance, the results of the grievance process, and the date of completion. This Standard is not met as evidenced by: 33589 BASED ON record review and interview, the hospital failed to ensure the patient rights for each patient, citing 1 of 1 patients (Patient #1) did not receive written resolution of patient complaints concerning the quality of care during or after his admission in May 2024. FINDINGS There were no investigation or interventions documented through the incident report or grievance process for this patient. Patient #1 did not receive resolution of patient complaints concerning the quality of care during or after his admission in May 2024. During a record review and interview on 7/16/2024 at 1:04 PM, Personnel #2 navigated the record and confirmed the findings. The nurse note reflected on admit the wife refused staff to assess, take pictures, and dress the wounds. Personnel #1 stated there was a heated conversation with the wife. She refused pictures and did not want our nurses touching the wound. She only wanted the wound care doctor to do it. I called and asked them to come earlier. She was heightened on admission. She threw a fit that orders and meds were not immediately available. During an interview on 7/18/2024 at 3:01 PM, Personnel #3 stated there were no complaint/grievance/incident for the patient. During an interview on 7/18/2024 at 3:15 PM, Personnel #2 stated (Personnel #1’s name) and I were engaged with family from the day of admission. She was anxious. She wanted to cause the same care they received at the acute hospital. She refused our interventions and wanted to direct care based on what was being done at the other hospital. We met with her and told her the care plan - she would say great and calm down. Later or another time she would be back up. Personnel #1, #2, #4, and #5 were all engaged to speak with her during her stay. During an exit conference on 7/18/2024 at 3:45 PM, Personnel #1 and #2 were asked the number of days leadership was engaged speaking with the wife. Personnel #2 stated every day. During a telephone interview on 7/19/2024 at 11:51 AM, Personnel #4 stated the wife had issues with the hospital. The hospital’s 4/23/2024 last reviewed “Complaint and Grievance Management” policy required, “Processing a complaint Complaints grievance to staff members by patients, or their representatives, should be addressed in a timely manner and an attempt to resolve the issues should be made... If resolution IS ACHIEVED, the complaint is documented on the complaint/grievance form and given to the DQM for documentation purposes with no further action required... If resolution IS NOT ACHIEVED after attempts have been made to resolve the complaint, the complaint/grievance form will be completed and forwarded to DQM and/or administration for follow up as a grievance... The patient and or patient’s representative will receive WRITTEN COMMUNICATION from the organization within 7 days...””
All 2 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Mar 12, 2025 | Complaint inspection | No deficiencies cited |
| Jul 18, 2024 | Complaint inspection | 1 deficiency cited |
How do patients fare?
- 66.81% of its patients returned home or to the community: no different than the national rate, as CMS compares it (Oct 1, 2023 to Sep 30, 2025).
- Compared by CMS: potentially preventable readmissions within 30 days after discharge, no different than the national rate (8.58%); potentially preventable readmissions during the stay, no different than the national rate (4.65%); catheter urinary tract infections (CAUTI), no comparison (standardized infection ratio 0); C. diff infections, better than the national benchmark (standardized infection ratio 0.14).
- As CMS gives them: patients with one or more falls with major injury, 0%; patients with new or worsened pressure ulcers or injuries, 0.07%; patients at or above an expected ability to care for themselves and move around at discharge, 54.73%; Medicare spending per patient (1 is the national median), 1.04.
CMS, Inpatient Rehabilitation Facility - Provider Data. Released Sep 23, 2026. Updated quarterly.
Is it certified?
- Medicare-certified inpatient rehabilitation facility since May 25, 2023.
- Ownership: for profit.
- It is accredited by the Center for Improvement in Healthcare Quality (CIHQ), whose surveys stand in for the state’s routine inspections.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
- For profit.
CMS, Inpatient Rehabilitation Facility - General Information. Released Sep 23, 2026. Updated quarterly.
CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
Has it been penalized?
- CMS doesn’t publish fines or other penalties for these facilities.
- 1 deficiency cited in the last three years came from an inspection that included a complaint investigation.
CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- CMS doesn’t publish staffing levels for these facilities.
CMS, Inpatient Rehabilitation Facility - Provider Data. Released Sep 23, 2026. Updated quarterly.
Who owns it?
- Reunion Hospital Holdings, LLC owns 100% directly since Feb 13, 2023.
- 5 owners or officers are people: Jacob S Socha (corporate officer); Ty Burgess (managing employee (on the payroll)); Eudora Cannon (corporate officer); Caleb Reed (corporate officer); Denise A Kann (corporate officer).
- CMS’s Provider of Services file records no change of ownership.
- A private-equity firm is among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospital All Owners and Hospital Enrollments. Released Sep 29, 2026. Updated monthly.
CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Ernest Health, Inc. | Owns 5% or more through other companies | 100% | Jul 31, 2026 |
| Epoch Parent Inc. | Owns 5% or more through other companies | 100% | Jul 31, 2026 |
| Epoch Parent Holdings LLC | Owns 5% or more through other companies | 100% | Jul 31, 2026 |
| Ernest Health Holdings LLC | Owns 5% or more through other companies | 100% | Jul 31, 2026 |
| Epoch Midco Inc. | Owns 5% or more through other companies | 100% | Jul 31, 2026 |
| Epoch Acquisition Inc. | Owns 5% or more through other companies | 100% | Jul 31, 2026 |
| Reunion Hospital Holdings, LLC | Owns 5% or more directly | 100% | Feb 13, 2023 |
| One Equity Partners VII LP | Owns 5% or more through other companies | 58% | Jul 31, 2026 |
| One Equity Partners VII-A LP | Owns 5% or more through other companies | 29.7% | Jul 31, 2026 |
| One Equity Partners VII-B LP | Owns 5% or more through other companies | 12.4% | Jul 31, 2026 |
How does it compare nearby?
- Of the 9 inpatient rehabilitation facilities CMS lists in Collin County, 9 have CMS’s comparison of their discharges to the community with the national rate: 2 better than the national rate, 7 no different than the national rate.
- CMS rates this one no different than the national rate for returning patients to the community.
CMS, Inpatient Rehabilitation Facility - Provider Data. Released Sep 23, 2026. Updated quarterly.
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for inpatient rehabilitation facilities or long-term care hospitals, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- Many of these facilities are accredited by a private organisation (The Joint Commission, DNV and others) whose routine inspections stand in for the state’s; those reports aren’t public, and QCOR holds only the state’s surveys: no inspection on record here doesn’t mean none took place.
- QCOR says its hospital inspection data are complete only through September 17, 2026, while it moves to a new system.
- CMS doesn’t publish staffing levels for these facilities.
Sources
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Centers for Medicare & Medicaid Services, Inpatient Rehabilitation Facility - General Information (7t8x-u3ir).
Released Sep 23, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Inpatient Rehabilitation Facility - Provider Data (v9e4-nwhh).
Released Sep 23, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Provider of Services File - Hospital & Non-Hospital Facilities (Hospital_and_other.DATA.Q3_2026.csv).
Released Oct 14, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR Hospital 2567 statements of deficiencies (Hospital_2567s_2010_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 27, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospital All Owners (Hospital_All_Owners_2026.09.29.csv).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospital Enrollments (Hospital_Enrollments_2026.09.29.csv).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the facility
The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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