Lake Taylor Hosp
A nursing home in Norfolk, Virginia 23502
1309 Kempsville Rd, Norfolk, Virginia 23502. (757) 461-5001.
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The short answer
Record last released by CMS on Oct 28, 2026.
- 4of 5 CMS’s overall rating
- 5 health citations at the latest inspection cycle Virginia average: 14.0
- 5.22 nurse hours per resident per day Virginia average: 3.88
- 1 fine in the last three years (needs attention)
Each figure’s source sits beside it, in its section below.
What these words mean7
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Scope and severity (A to L)
- CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
- Nurse staffing hours
- The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
- Fines and payment denials
- A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
5 health citations at the latest inspection cycle
The Virginia average is 14.0.
Last standard inspection Sep 26, 2025.
Most serious in three years: actual harm (G), at a standard and complaint inspection on Sep 26, 2025
CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
When those citations happened
5 citations in 1 month of the last 36. Last cited Sep 2025. Most serious: actual harm (G). The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
All 5 citations in the last three years
Grouped by inspection, newest first. Each carries CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7)., from A, the least serious, to L, the most. 2 came from complaint inspections.
CMS, Health Deficiencies. Released Oct 28, 2026. Updated monthly.
Sep 26, 2025: standard inspection3 citations
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Provide safe, appropriate dialysis care/services for a resident who requires such services.
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Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
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Keep all essential equipment working safely.
Sep 26, 2025: standard and complaint inspection2 citations
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Provide care and assistance to perform activities of daily living for any resident who is unable.
Is it certified, and in good standing?
- Certified for Medicare and Medicaid since Feb 1, 1979.
- Not on CMS’s special focus list.
- No abuse icon from CMS.
- No change of ownership in the last 12 months.
- CMS lists its ownership as government, hospital district.
- 192 certified beds.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
Has it been fined or penalized?
- 1 fine in the last three years, $59,150 in all.
- No Medicare payment denials in the last three years.
- 2 citations in the last three years came from complaint inspections.
CMS, Penalties and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
| Date | Kind | Amount |
|---|---|---|
| Sep 26, 2025 | Fine | $59,150 |
Who does the caring?
5.22 nurse hours per resident per day
The Virginia average is 3.88.
CMS publishes staffing about four months after the fact.
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | This home | Virginia average |
|---|---|---|
| Nurse hours per resident per day | 5.22 | 3.88 |
| Of which registered nurses | 0.47 | 0.71 |
| At weekends | 4.16 | 3.35 |
| Nursing staff turnover | 42.5% | 47.5% |
| Registered nurse turnover | 23.5% | 46.5% |
| Administrators who left | 0 | Not given |
Who owns it?
- Hospital Authority of Norfolk owns 100% directly since Jul 1, 1988.
- Hospital Authority of Norfolk and Hcare LLC and Aramark Healthcare Support Services LLC run it.
- 38 owners or officers are people: Robert W Fogg (corporate officer, 15%); Robert W Fogg (runs it (operational or managerial control), 15%); Beverly L. Roberts-Atwater (corporate director, 9%); Anita Poston (corporate director, 9%); Deborah Bauman (corporate director, 9%); Elizabeth Albert (corporate director); Elizabeth Albert (runs it (operational or managerial control)); Elizabeth Albert (on the governing body (managing control)); Willie Ward (corporate director); Willie Ward (runs it (operational or managerial control)); Willie Ward (on the governing body (managing control)); Lorraine Wolford (runs it (operational or managerial control)); Lorraine Wolford (additional disclosable party (controls, leases property to, or provides services to the home)); John Ryan (corporate director); John Ryan (runs it (operational or managerial control)); John Ryan (on the governing body (managing control)); Beverly L. Roberts-Atwater (runs it (operational or managerial control)); Beverly L. Roberts-Atwater (on the governing body (managing control)); Suzanne Allen (runs it (operational or managerial control)); Suzanne Allen (on the governing body (managing control)); Anita Poston (runs it (operational or managerial control)); Anita Poston (on the governing body (managing control)); Melody Armstrong (corporate director); Melody Armstrong (runs it (operational or managerial control)); Melody Armstrong (on the governing body (managing control)); Thomas Orsini (corporate director); Thomas Orsini (runs it (operational or managerial control)); Thomas Orsini (additional disclosable party (controls, leases property to, or provides services to the home)); Karen Wilhelm (runs it (operational or managerial control)); Karen Wilhelm (additional disclosable party (controls, leases property to, or provides services to the home)); Bradbury Norton Robinson (corporate director); Bradbury Norton Robinson (runs it (operational or managerial control)); Bradbury Norton Robinson (on the governing body (managing control)); Calvin Durham (corporate director); Calvin Durham (runs it (operational or managerial control)); Calvin Durham (on the governing body (managing control)); Willette Lehew (corporate director); Paul R Massey (corporate director).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, All Owners. Checked Nov 5, 2026. Updated monthly.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Hospital Authority of Norfolk | Owns 5% or more directly | 100% | Jul 1, 1988 |
| Hospital Authority of Norfolk | Runs it (operational or managerial control) | Jul 1, 1988 | |
| Hospital Authority of Norfolk | Additional disclosable party (controls, leases property to, or provides services to the home) | Jul 1, 1988 | |
| Hcare LLC | Runs it (operational or managerial control) | May 9, 2024 | |
| Hcare LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | May 9, 2024 | |
| Aramark Healthcare Support Services LLC | Runs it (operational or managerial control) | Jan 19, 2007 | |
| Aramark Healthcare Support Services LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Jan 19, 2007 |
How do residents fare?
- CMS rates its quality measures 5 of 5 (Virginia average 4.0).
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | Rating |
|---|---|
| Overall rating | 4 of 5 |
| Health inspections | 3 of 5 |
| Staffing | 4 of 5 |
| Quality measures | 5 of 5 |
How does it compare nearby?
- Among the 12 nearest homes, within 5.2 miles, this one had the 11th most health citations at the latest inspection cycle (5; the middle value was 12.5).
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Place | Miles away | Citations, latest cycle |
|---|---|---|
| Lake Taylor Hosp This nursing home | 5 | |
| Autumn Care of Norfolk | 1.3 | 15 |
| Cypress Pointe Rehabilitation and Nursing | 1.9 | 12 |
| Waterside Health & Rehab Center | 2.4 | 12 |
| Norview Heights Rehabilitation and Nursing | 3.2 | 11 |
| Bayside Health & Rehabilitation Center | 3.9 | 40 |
| Norfolk Health Care Center | 4.0 | 19 |
| Maimonides Health Center of Virginia Beach | 4.4 | 13 |
| Ghent Health and Rehabilitation | 4.6 | 28 |
| Kempsville Health & Rehab Center | 4.9 | 6 |
| Harbor’s Edge | 5.0 | 1 |
| Thalia Gardens Rehabilitation and Nursing | 5.2 | 31 |
What the record doesn’t say
- Complaints that didn’t lead to a citation aren’t published.
- Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
- CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
- Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.
Sources
-
Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).
Checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the home
The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the home will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the home”, and paying will never change a finding, a rating or the order of results.