New Mexico State Veterans Home
A nursing home in Truth Or Consequences, New Mexico 87901
992 South Broadway, Truth Or Consequences, New Mexico 87901. (575) 894-4200.
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The short answer
Record last released by CMS on Oct 8, 2026.
- 3of 5 CMS’s overall rating
- 25 health citations at the latest inspection cycle New Mexico average: 17.9
- 6.02 nurse hours per resident per day New Mexico average: 3.54
- 2 fines in the last three years (needs attention)
Each figure’s source sits beside it, in its section below.
What these words mean7
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Scope and severity (A to L)
- CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
- Nurse staffing hours
- The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
- Fines and payment denials
- A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
25 health citations at the latest inspection cycle
The New Mexico average is 17.9.
Last standard inspection May 14, 2026.
Most serious in three years: actual harm (H), at a standard and complaint inspection on May 14, 2026
CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.
When those citations happened
43 citations in 5 months of the last 36. Last cited Jul 2026. Most serious: actual harm (H). The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
All 43 citations in the last three years
Grouped by inspection, newest first. Each carries CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7)., from A, the least serious, to L, the most. 11 came from complaint inspections.
CMS, Health Deficiencies. Released Oct 8, 2026. Updated monthly.
Jul 15, 2026: complaint inspection3 citations
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Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
May 14, 2026: standard inspection21 citations
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Honor the resident’s right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Ensure that residents are fully informed and understand their health status, care and treatments.
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Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident’s ability to function.
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Provide the required documentation or notification related to the resident’s needs, appeal rights, or bed-hold policies.
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Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
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Assure that each resident’s assessment is updated at least once every 3 months.
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Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
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Ensure each resident receives an accurate assessment.
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Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
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Ensure services provided by the nursing facility meet professional standards of quality.
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Provide activities to meet all resident’s needs.
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Provide appropriate foot care.
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Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Provide and implement an infection prevention and control program.
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Develop and implement policies and procedures for flu and pneumonia vaccinations.
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Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member’s vaccination status.
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Allow residents to easily view the nursing home’s survey results and communicate with advocate agencies.
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Post nurse staffing information every day.
May 14, 2026: standard and complaint inspection1 citation
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Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Dec 27, 2024: standard inspection11 citations
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Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
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Honor the resident’s right to and the facility must promote and facilitate resident self-determination through support of resident choice.
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Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
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Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
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Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
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Ensure each resident receives an accurate assessment.
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Ensure services provided by the nursing facility meet professional standards of quality.
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Plan the resident’s discharge to meet the resident’s goals and needs.
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Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
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Assist a resident in gaining access to vision and hearing services.
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Provide or obtain dental services for each resident.
Dec 27, 2024: standard and complaint inspection1 citation
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Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Dec 27, 2024: complaint inspection1 citation
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Give residents a notice of rights, rules, services and charges.
Sep 10, 2024: complaint inspection2 citations
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Create and put into place a plan for meeting the resident’s most immediate needs within 48 hours of being admitted
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Provide and implement an infection prevention and control program.
May 8, 2024: complaint inspection3 citations
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Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
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Create and put into place a plan for meeting the resident’s most immediate needs within 48 hours of being admitted
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Ensure that residents are free from significant medication errors.
Is it certified, and in good standing?
- Certified for Medicare and Medicaid since Jan 25, 1994.
- Not on CMS’s special focus list.
- No abuse icon from CMS.
- No change of ownership in the last 12 months.
- CMS lists its ownership as government, state.
- 131 certified beds.
CMS, Provider Information. Released Oct 8, 2026. Updated monthly.
Has it been fined or penalized?
- 2 fines in the last three years, $128,954 in all.
- 1 Medicare payment denial in the last three years.
- 11 citations in the last three years came from complaint inspections.
CMS, Penalties and Health Deficiencies. Released Oct 8, 2026. Updated monthly.
| Date | Kind | Amount |
|---|---|---|
| May 14, 2026 | Medicare payment denial | Not given |
| May 14, 2026 | Fine | $84,728 |
| Dec 27, 2024 | Fine | $44,226 |
Who does the caring?
6.02 nurse hours per resident per day
The New Mexico average is 3.54.
CMS publishes staffing about four months after the fact.
CMS, Provider Information and State and US Averages. Released Oct 8, 2026. Updated monthly.
| Measure | This home | New Mexico average |
|---|---|---|
| Nurse hours per resident per day | 6.02 | 3.54 |
| Of which registered nurses | 0.53 | 0.63 |
| At weekends | 5.50 | 3.10 |
| Nursing staff turnover | 84.1% | 53.3% |
| Registered nurse turnover | 66.7% | 53.6% |
| Administrators who left | 0 | Not given |
Who owns it?
- State of New Mexico runs it.
- 3 owners or officers are people: Kenneth A Shull (runs it (operational or managerial control)); Kenneth A Shull (additional disclosable party (controls, leases property to, or provides services to the home)); Brent Hatley (runs it (operational or managerial control)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, All Owners. Checked Oct 24, 2026. Updated monthly.
CMS, Provider Information. Released Oct 8, 2026. Updated monthly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| State of New Mexico | Runs it (operational or managerial control) | Nov 1, 2024 | |
| State of New Mexico | Trustee | Nov 1, 2024 | |
| State of New Mexico | Additional disclosable party (controls, leases property to, or provides services to the home) | Sep 17, 2025 |
How do residents fare?
- CMS rates its quality measures 3 of 5 (New Mexico average 3.8).
CMS, Provider Information and State and US Averages. Released Oct 8, 2026. Updated monthly.
| Measure | Rating |
|---|---|
| Overall rating | 3 of 5 |
| Health inspections | 3 of 5 |
| Staffing | 3 of 5 |
| Quality measures | 3 of 5 |
How does it compare nearby?
- Among the 12 nearest homes, within 67.5 miles, this one had the 5th most health citations at the latest inspection cycle (25; the middle value was 21).
CMS, Provider Information. Released Oct 8, 2026. Updated monthly.
| Place | Miles away | Citations, latest cycle |
|---|---|---|
| New Mexico State Veterans Home This nursing home | 25 | |
| Paloma Springs Healthcare LLC | 1.4 | 16 |
| Casa De Oro Center | 53.7 | 16 |
| Fort Bayard Medical Center | 56.9 | 22 |
| Northrise Wellness & Rehabilitation | 60.7 | 34 |
| Silver City Care Center | 62.1 | 17 |
| Calibre Post Acute, LLC | 62.5 | 29 |
| Las Cruces Wellness & Rehabilitation LLC | 62.8 | 19 |
| Casa Del Sol Center | 64.4 | 31 |
| Las Cruces Village Nursing & Rehabilitation LLC | 65.1 | 44 |
| Luna Wellness Rehabilitation, LLC | 66.5 | 20 |
| Socorro Wellness & Rehabilitation | 67.5 | 19 |
What the record doesn’t say
- Complaints that didn’t lead to a citation aren’t published.
- Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
- CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
- Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.
Sources
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Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).
Released Oct 8, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).
Released Oct 8, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).
Released Oct 8, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).
Checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).
Released Oct 8, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the home
The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the home will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the home”, and paying will never change a finding, a rating or the order of results.