Retirement Ranches Inc.
A nursing home in Clovis, New Mexico 88101
2221 Dillon, Clovis, New Mexico 88101. (575) 762-4495.
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The short answer
Record last released by CMS on Oct 8, 2026.
- 5of 5 CMS’s overall rating
- 9 health citations at the latest inspection cycle New Mexico average: 17.9
- 4.23 nurse hours per resident per day New Mexico average: 3.54
- 4 fines in the last three years (needs attention)
Each figure’s source sits beside it, in its section below.
What these words mean8
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Scope and severity (A to L)
- CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
- Nurse staffing hours
- The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
- Fines and payment denials
- A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
- Immediate jeopardy
- CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
9 health citations at the latest inspection cycle
The New Mexico average is 17.9.
Last standard inspection Nov 17, 2025.
Most serious in three years: immediate jeopardy to health or safety (J), at a complaint inspection on Feb 28, 2024
CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.
When those citations happened
14 citations in 5 months of the last 36. Last cited Mar 2026. Most serious: immediate jeopardy to health or safety (J). The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
All 14 citations in the last three years
Grouped by inspection, newest first. Each carries CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7)., from A, the least serious, to L, the most. 4 came from complaint inspections.
CMS, Health Deficiencies. Released Oct 8, 2026. Updated monthly.
Mar 17, 2026: complaint inspection1 citation
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Honor the resident’s right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Nov 17, 2025: standard inspection8 citations
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Ensure that residents are fully informed and understand their health status, care and treatments.
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Honor the resident’s right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
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Keep residents’ personal and medical records private and confidential.
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Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Provide and implement an infection prevention and control program.
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Ensure residents have reasonable access to and privacy in their use of communication methods.
Jun 12, 2025: complaint inspection1 citation
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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Aug 1, 2024: standard inspection2 citations
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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Feb 28, 2024: complaint inspection2 citations
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Ensure services provided by the nursing facility meet professional standards of quality.
Is it certified, and in good standing?
- Certified for Medicare and Medicaid since Jul 6, 1992.
- Not on CMS’s special focus list.
- No abuse icon from CMS.
- No change of ownership in the last 12 months.
- CMS lists its ownership as non profit, corporation.
- 104 certified beds.
CMS, Provider Information. Released Oct 8, 2026. Updated monthly.
Has it been fined or penalized?
- 4 fines in the last three years, $37,506 in all.
- No Medicare payment denials in the last three years.
- 4 citations in the last three years came from complaint inspections.
CMS, Penalties and Health Deficiencies. Released Oct 8, 2026. Updated monthly.
| Date | Kind | Amount |
|---|---|---|
| Feb 28, 2024 | Fine | $14,433 |
| Jan 8, 2024 | Fine | $4,893 |
| Jan 2, 2024 | Fine | $4,545 |
| Dec 11, 2023 | Fine | $13,635 |
Who does the caring?
4.23 nurse hours per resident per day
The New Mexico average is 3.54.
CMS publishes staffing about four months after the fact.
CMS, Provider Information and State and US Averages. Released Oct 8, 2026. Updated monthly.
| Measure | This home | New Mexico average |
|---|---|---|
| Nurse hours per resident per day | 4.23 | 3.54 |
| Of which registered nurses | 0.74 | 0.63 |
| At weekends | 3.70 | 3.10 |
| Nursing staff turnover | 39.8% | 53.3% |
| Registered nurse turnover | 31.3% | 53.6% |
| Administrators who left | 0 | Not given |
Who owns it?
- Carriage Healthcare Companies Inc. runs it.
- 14 owners or officers are people: Doyle Harris (managing employee (on the payroll), 75%); John Frerichs (on the governing body (managing control)); Harry Pomeroy (on the governing body (managing control)); Twila Tunnell (on the governing body (managing control)); Christina Tatum (on the governing body (managing control)); Lori Hartley (on the governing body (managing control)); Kevin Spears (corporate director); Kevin Spears (trustee); Bhaskar Sahay (managing employee (under contract)); Bhaskar Sahay (additional disclosable party (controls, leases property to, or provides services to the home)); Doyle Harris (additional disclosable party (controls, leases property to, or provides services to the home)); Terry Buesgens (on the governing body (managing control)); Kimberly Burrow (managing employee (on the payroll), 0%); Kimberly Burrow (additional disclosable party (controls, leases property to, or provides services to the home)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, All Owners. Checked Oct 24, 2026. Updated monthly.
CMS, Provider Information. Released Oct 8, 2026. Updated monthly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Cliftonlarsonallen | Other role (CMS gives no detail) | 0% | Jan 1, 2022 |
| Cliftonlarsonallen | Additional disclosable party (controls, leases property to, or provides services to the home) | Jan 7, 2025 | |
| Carriage Healthcare Companies Inc. | Runs it (operational or managerial control) | Dec 26, 2024 | |
| Carriage Healthcare Companies Inc. | Additional disclosable party (controls, leases property to, or provides services to the home) | Jan 7, 2025 | |
| The Citizens Bank of Clovis | Other role (CMS gives no detail) | 0% | Jan 1, 1989 |
| The Citizens Bank of Clovis | Additional disclosable party (controls, leases property to, or provides services to the home) | Jan 7, 2025 | |
| Hbt It LLC | Other role (CMS gives no detail) | 0% | Feb 1, 2023 |
| Contemporary Benefits, LLC | Other role (CMS gives no detail) | 0% | Jan 1, 1996 |
| Contemporary Benefits, LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Jan 7, 2025 |
How do residents fare?
- CMS rates its quality measures 4 of 5 (New Mexico average 3.8).
CMS, Provider Information and State and US Averages. Released Oct 8, 2026. Updated monthly.
| Measure | Rating |
|---|---|
| Overall rating | 5 of 5 |
| Health inspections | 4 of 5 |
| Staffing | 5 of 5 |
| Quality measures | 4 of 5 |
How does it compare nearby?
- Among the 12 nearest homes, within 64.5 miles, this one had the 6th most health citations at the latest inspection cycle (9; the middle value was 9).
CMS, Provider Information. Released Oct 8, 2026. Updated monthly.
| Place | Miles away | Citations, latest cycle |
|---|---|---|
| Retirement Ranches Inc. This nursing home | 9 | |
| St. Anthony Healthcare and Rehabilitation Center | 0.6 | 14 |
| Clovis Healthcare and Rehabilitation Center | 3.0 | 23 |
| Farwell Care and Rehabilitation Center | 11.1 | 19 |
| Coronado Care Center | 18.6 | 9 |
| Park View Nursing Care Center | 31.1 | 17 |
| Prairie Acres | 32.9 | 3 |
| Castro County Nursing & Rehabilitation | 51.4 | 7 |
| Country View Living | 52.5 | 4 |
| Hereford Nursing & Rehabilitation | 53.9 | 6 |
| Sunset Valley Rehabilitation and Healthcare Center | 62.1 | 10 |
| Runningwater Draw Care Center, Inc. | 64.5 | 5 |
What the record doesn’t say
- Complaints that didn’t lead to a citation aren’t published.
- Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
- CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
- Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.
Sources
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Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).
Released Oct 8, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).
Released Oct 8, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).
Released Oct 8, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).
Checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).
Released Oct 8, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the home
The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the home will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the home”, and paying will never change a finding, a rating or the order of results.