Clovis Healthcare and Rehabilitation Center
A nursing home in Clovis, New Mexico 88101
1201 North Norris Street, Clovis, New Mexico 88101. (575) 762-3753.
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The short answer
Record last released by CMS on Oct 8, 2026.
- 2of 5 CMS’s overall rating
- 23 health citations at the latest inspection cycle New Mexico average: 17.9
- 2.82 nurse hours per resident per day New Mexico average: 3.54
- 1 fine in the last three years (needs attention)
Each figure’s source sits beside it, in its section below.
What these words mean8
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Scope and severity (A to L)
- CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
- Nurse staffing hours
- The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
- Fines and payment denials
- A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
- Immediate jeopardy
- CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
23 health citations at the latest inspection cycle
The New Mexico average is 17.9.
Last standard inspection Dec 5, 2025.
Most serious in three years: immediate jeopardy to health or safety (K), at a complaint inspection on May 16, 2024
CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.
When those citations happened
40 citations in 5 months of the last 36. Last cited May 2026. Most serious: immediate jeopardy to health or safety (K). The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
All 40 citations in the last three years
Grouped by inspection, newest first. Each carries CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7)., from A, the least serious, to L, the most. 15 came from complaint inspections.
CMS, Health Deficiencies. Released Oct 8, 2026. Updated monthly.
May 15, 2026: complaint inspection3 citations
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Keep residents’ personal and medical records private and confidential.
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Post nurse staffing information every day.
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Provide and implement an infection prevention and control program.
Dec 5, 2025: standard inspection20 citations
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Ensure that residents are fully informed and understand their health status, care and treatments.
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Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident’s ability to function.
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Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
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Create and put into place a plan for meeting the resident’s most immediate needs within 48 hours of being admitted
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Develop and implement a complete care plan that meets all the resident’s needs, with timetables and actions that can be measured.
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Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
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Provide care and assistance to perform activities of daily living for any resident who is unable.
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Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
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Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
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Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
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Post nurse staffing information every day.
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Ensure each resident’s drug regimen must be free from unnecessary drugs.
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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Provide and implement an infection prevention and control program.
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Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member’s vaccination status.
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Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
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Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Sep 26, 2024: standard inspection5 citations
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Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
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Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
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Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
May 16, 2024: complaint inspection9 citations
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Respond appropriately to all alleged violations.
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Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident’s well being.
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Ensure that residents are free from significant medication errors.
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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Protect each resident from the wrongful use of the resident’s belongings or money.
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Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Feb 22, 2024: complaint inspection3 citations
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Honor the resident’s right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Respond appropriately to all alleged violations.
Is it certified, and in good standing?
- Certified for Medicare and Medicaid since Aug 1, 1992.
- Not on CMS’s special focus list.
- No abuse icon from CMS.
- No change of ownership in the last 12 months.
- CMS lists its ownership as for profit, corporation.
- 90 certified beds.
CMS, Provider Information. Released Oct 8, 2026. Updated monthly.
Has it been fined or penalized?
- 1 fine in the last three years, $81,641 in all.
- No Medicare payment denials in the last three years.
- 15 citations in the last three years came from complaint inspections.
CMS, Penalties and Health Deficiencies. Released Oct 8, 2026. Updated monthly.
| Date | Kind | Amount |
|---|---|---|
| May 16, 2024 | Fine | $81,641 |
Who does the caring?
2.82 nurse hours per resident per day
The New Mexico average is 3.54.
CMS publishes staffing about four months after the fact.
CMS, Provider Information and State and US Averages. Released Oct 8, 2026. Updated monthly.
| Measure | This home | New Mexico average |
|---|---|---|
| Nurse hours per resident per day | 2.82 | 3.54 |
| Of which registered nurses | 0.47 | 0.63 |
| At weekends | 2.47 | 3.10 |
| Nursing staff turnover | 40.4% | 53.3% |
| Registered nurse turnover | 40% | 53.6% |
| Administrators who left | 0 | Not given |
Who owns it?
- Summit Care LLC owns 100% directly since Jul 25, 2007.
- 9 owners or officers are people: Arnold M Whitman (owns 5% or more through other companies, 17.42%); Steven E Fishman (owns 5% or more through other companies, 5.2%); Laura Bridgeford (corporate officer, 0%); Raymond F Ortiz (runs it (operational or managerial control)); Raymond F Ortiz (additional disclosable party (controls, leases property to, or provides services to the home)); Avi Pinchas Mendelson (corporate officer, 0%); Michael T Berg (corporate officer, 0%); Cheryl Paden (runs it (operational or managerial control)); Cheryl Paden (additional disclosable party (controls, leases property to, or provides services to the home)).
- Part of Genesis Healthcare (184 homes in CMS’s data).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, All Owners. Checked Oct 24, 2026. Updated monthly.
CMS, Provider Information. Released Oct 8, 2026. Updated monthly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Summit Care LLC | Owns 5% or more directly | 100% | Jul 25, 2007 |
| Gen Operations I LLC | Owns 5% or more through other companies | 100% | Feb 2, 2015 |
| Gen Operations II LLC | Owns 5% or more through other companies | 100% | Feb 2, 2015 |
| Fc-Gen Operations Investment LLC | Owns 5% or more through other companies | 100% | Feb 2, 2015 |
| Summit Care Parent LLC | Owns 5% or more through other companies | 100% | Jan 1, 2013 |
| Genesis Healthcare LLC | Owns 5% or more through other companies | 100% | Feb 2, 2015 |
| Skilled Healthcare LLC | Owns 5% or more through other companies | 100% | Feb 5, 2018 |
| Sun Healthcare Group Inc. | Owns 5% or more through other companies | 52.24% | Feb 2, 2015 |
| Genesis Healthcare Inc. | Owns 5% or more through other companies | 52.24% | Jul 25, 2007 |
| Hccf Management Group Xi LLC | Owns 5% or more through other companies | 14.73% | Feb 2, 2015 |
| Zac Properties Xi LLC | Owns 5% or more through other companies | 8.48% | Feb 2, 2015 |
| Sundance Rehabilitation Holdco Inc. | Owns 5% or more through other companies | 5.81% | Jan 1, 2016 |
| Welltower Op LLC | Owns 5% or more through other companies | 5.7% | Jun 1, 2024 |
| An organisation CMS lists without a name | Additional disclosable party (controls, leases property to, or provides services to the home) | Feb 16, 2025 | |
| An organisation CMS lists without a name | Additional disclosable party (controls, leases property to, or provides services to the home) | Feb 16, 2025 | |
| An organisation CMS lists without a name | Additional disclosable party (controls, leases property to, or provides services to the home) | Feb 16, 2025 |
How do residents fare?
- CMS rates its quality measures 3 of 5 (New Mexico average 3.8).
CMS, Provider Information and State and US Averages. Released Oct 8, 2026. Updated monthly.
| Measure | Rating |
|---|---|
| Overall rating | 2 of 5 |
| Health inspections | 2 of 5 |
| Staffing | 2 of 5 |
| Quality measures | 3 of 5 |
How does it compare nearby?
- Among the 12 nearest homes, within 61.5 miles, this one had the 1st most health citations at the latest inspection cycle (23; the middle value was 9).
CMS, Provider Information. Released Oct 8, 2026. Updated monthly.
| Place | Miles away | Citations, latest cycle |
|---|---|---|
| Clovis Healthcare and Rehabilitation Center This nursing home | 23 | |
| St. Anthony Healthcare and Rehabilitation Center | 2.4 | 14 |
| Retirement Ranches Inc. | 3.0 | 9 |
| Farwell Care and Rehabilitation Center | 8.2 | 19 |
| Coronado Care Center | 19.2 | 9 |
| Park View Nursing Care Center | 28.2 | 17 |
| Prairie Acres | 30.8 | 3 |
| Castro County Nursing & Rehabilitation | 48.7 | 7 |
| Country View Living | 49.8 | 4 |
| Hereford Nursing & Rehabilitation | 52.0 | 6 |
| Sunset Valley Rehabilitation and Healthcare Center | 59.3 | 10 |
| Runningwater Draw Care Center, Inc. | 61.5 | 5 |
What the record doesn’t say
- Complaints that didn’t lead to a citation aren’t published.
- Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
- CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
- Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.
Sources
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Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).
Released Oct 8, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).
Released Oct 8, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).
Released Oct 8, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).
Checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).
Released Oct 8, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the home
The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the home will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the home”, and paying will never change a finding, a rating or the order of results.