Clark Retirement Community

A nursing home in Grand Rapids, Michigan 49506

1551 Franklin Street SE, Grand Rapids, Michigan 49506. (616) 452-1568.

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The short answer

Record last released by CMS on Oct 28, 2026.

1of 5 CMS’s overall rating
8 health citations at the latest inspection cycle Michigan average: 9.9
3.51 nurse hours per resident per day Michigan average: 4.03
0 fines in the last three years

The last 24 months 24 citations in 4 months of the last 36. Last cited Jul 2025. Most serious: actual harm (G). Every month

Each figure’s source sits beside it, in its section below.

What these words mean7

Star ratings: CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey): A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation: What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Scope and severity (A to L): CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
Nurse staffing hours: The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
Fines and payment denials: A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
Capacity: The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

On this record

Who runs it

Ownership: non profit, corporation.
Certified for Medicare and Medicaid since Oct 1, 1979.
Certified beds: 39.
Bhi Retirement Communities Inc. and Fifth Third Bank and Healthcare Therapy Services Inc. and Forvis Mazars, LLP and Bank of NY Mellon run it.
55 owners or officers are people: Percell Smith (corporate officer); Percell Smith (runs it (operational or managerial control)); Percell Smith (additional disclosable party (controls, leases property to, or provides services to the home)); Kelly Kyllonen (corporate director); Kelly Kyllonen (runs it (operational or managerial control)); Kelly Kyllonen (additional disclosable party (controls, leases property to, or provides services to the home)); George Forrest Hoppe (corporate director); George Forrest Hoppe (runs it (operational or managerial control)); Jeffrey Caldwell (corporate director); Jeffrey Caldwell (runs it (operational or managerial control)); L. Dean Jones (corporate director); L. Dean Jones (runs it (operational or managerial control)); Sita R Kaura (runs it (operational or managerial control)); Sita R Kaura (additional disclosable party (controls, leases property to, or provides services to the home)); Fred Robbins (corporate director); Fred Robbins (runs it (operational or managerial control)); Jeffrey A Terp (corporate director); Jeffrey A Terp (runs it (operational or managerial control)); Mckensey Maurer (corporate director); Mckensey Maurer (runs it (operational or managerial control)); Mckensey Maurer (additional disclosable party (controls, leases property to, or provides services to the home)); Wendy L. Meredith (corporate director); Wendy L. Meredith (runs it (operational or managerial control)); Jane Richardson (corporate director); Jane Richardson (runs it (operational or managerial control)); Michelle Ruffing (runs it (operational or managerial control)); Michelle Ruffing (additional disclosable party (controls, leases property to, or provides services to the home)); Brian Robert Ellis (corporate director); Brian Robert Ellis (runs it (operational or managerial control)); Douglass B Dalton (corporate director); Douglass B Dalton (runs it (operational or managerial control)); Mark Miller (corporate director); Mark Miller (runs it (operational or managerial control)); Beth Kelly (corporate director); Beth Kelly (runs it (operational or managerial control)); Jane A. Seigel (corporate director); Jane A. Seigel (runs it (operational or managerial control)); Elizabeth Koselke (corporate director); Elizabeth Koselke (runs it (operational or managerial control)); Roger Miller (corporate director); Roger Miller (runs it (operational or managerial control)); John S. Dattilo (corporate officer, 0%); John S. Dattilo (runs it (operational or managerial control)); John S. Dattilo (additional disclosable party (controls, leases property to, or provides services to the home)); Roger E. Weideman II (corporate officer, 0%); Roger E. Weideman II (runs it (operational or managerial control)); Roger E. Weideman II (additional disclosable party (controls, leases property to, or provides services to the home)); Kara Murphy (corporate director); Kara Murphy (runs it (operational or managerial control)); Kara Murphy (additional disclosable party (controls, leases property to, or provides services to the home)); Glenn Orban (corporate director); Glenn Orban (runs it (operational or managerial control)); Glenn Orban (additional disclosable party (controls, leases property to, or provides services to the home)); John Bloomstrom (corporate director); John Bloomstrom (runs it (operational or managerial control)).

CCN 235401

CMS, Provider Information. Released Oct 28, 2026. Updated monthly.

CMS, All Owners. Checked Nov 5, 2026. Updated monthly.

Where it comes from

Provider InformationCMS, released Oct 28, 2026
Health DeficienciesCMS, released Oct 28, 2026
PenaltiesCMS, released Oct 28, 2026
All OwnersCMS, checked Nov 5, 2026
State and US AveragesCMS, released Oct 28, 2026

Every source, in full

What did inspectors find?

8 health citations at the latest inspection cycle

The Michigan average is 9.9.

Last standard inspection Jul 30, 2025.

Most serious in three years: actual harm (G), at a standard and complaint inspection on Jul 30, 2025

CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

When those citations happened

24 citations in 4 months of the last 36. Last cited Jul 2025. Most serious: actual harm (G). The last 3 years, to Nov 5, 2026.

24 citations by month over the last 3 years. Each cell is one month.
	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
2023												Dec
2024	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
2025	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
2026	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most

Hearth Record drew this from the dates and levels in the source’s own records.

All 24 citations in the last three years

Grouped by inspection, newest first. Each carries , from A, the least serious, to L, the most. 4 came from complaint inspections.

CMS, Health Deficiencies. Released Oct 28, 2026. Updated monthly.

Jul 30, 2025: standard inspection7 citations

Honor the resident’s right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Rule F0550. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Aug 22, 2025.
Honor the resident’s right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Rule F0561. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Aug 22, 2025.
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Rule F0727. F: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Aug 22, 2025.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Rule F0812. F: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Aug 22, 2025.
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Rule F0882. F: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Aug 22, 2025.
Develop and implement policies and procedures for flu and pneumonia vaccinations.

Rule F0883. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Aug 22, 2025.
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Rule F0921. E: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Aug 22, 2025.

Jul 30, 2025: standard and complaint inspection1 citation

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Rule F0689. G: actual harm. From a complaint. Correction date, as CMS recorded it: Aug 22, 2025.

Feb 19, 2025: complaint inspection2 citations

Develop and implement a complete care plan that meets all the resident’s needs, with timetables and actions that can be measured.

Rule F0656. D: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Mar 25, 2025.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Rule F0690. D: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Mar 25, 2025.

Aug 22, 2024: standard inspection13 citations

Honor the resident’s right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Rule F0550. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Sep 26, 2024.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Rule F0609. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Sep 26, 2024.
Respond appropriately to all alleged violations.

Rule F0610. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Sep 26, 2024.
Develop and implement a complete care plan that meets all the resident’s needs, with timetables and actions that can be measured.

Rule F0656. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Sep 26, 2024.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Rule F0657. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Sep 26, 2024.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Rule F0684. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Sep 26, 2024.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Rule F0686. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Sep 26, 2024.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Rule F0758. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Sep 26, 2024.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Rule F0812. F: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Sep 26, 2024.
Provide and implement an infection prevention and control program.

Rule F0880. F: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Sep 26, 2024.
Develop and implement policies and procedures for flu and pneumonia vaccinations.

Rule F0883. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Sep 26, 2024.
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

Rule F0943. E: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Sep 26, 2024.
Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.

Rule F0945. E: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Sep 26, 2024.

Mar 21, 2024: complaint inspection1 citation

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Rule F0689. G: actual harm. From a complaint. Correction date, as CMS recorded it: Mar 16, 2024.

Is it certified, and in good standing?

Certified for Medicare and Medicaid since Oct 1, 1979.
Not on CMS’s special focus list.
No abuse icon from CMS.
No change of ownership in the last 12 months.
CMS lists its ownership as non profit, corporation.
39 certified beds.

CMS, Provider Information. Released Oct 28, 2026. Updated monthly.

Has it been fined or penalized?

No fines in the last three years.
No Medicare payment denials in the last three years.
4 citations in the last three years came from complaint inspections.

CMS, Penalties and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

Who does the caring?

3.51 nurse hours per resident per day

The Michigan average is 4.03.

CMS publishes staffing about four months after the fact.

CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.

Staffing measures
Measure	This home	Michigan average
Nurse hours per resident per day	3.51	4.03
Of which registered nurses	0.22	0.78
At weekends	3.25	3.50
Nursing staff turnover	48.5%	44.6%
Registered nurse turnover	85.7%	39.2%
Administrators who left	0	Not given

Who owns it?

Bhi Retirement Communities Inc. and Fifth Third Bank and Healthcare Therapy Services Inc. and Forvis Mazars, LLP and Bank of NY Mellon run it.
55 owners or officers are people: Percell Smith (corporate officer); Percell Smith (runs it (operational or managerial control)); Percell Smith (additional disclosable party (controls, leases property to, or provides services to the home)); Kelly Kyllonen (corporate director); Kelly Kyllonen (runs it (operational or managerial control)); Kelly Kyllonen (additional disclosable party (controls, leases property to, or provides services to the home)); George Forrest Hoppe (corporate director); George Forrest Hoppe (runs it (operational or managerial control)); Jeffrey Caldwell (corporate director); Jeffrey Caldwell (runs it (operational or managerial control)); L. Dean Jones (corporate director); L. Dean Jones (runs it (operational or managerial control)); Sita R Kaura (runs it (operational or managerial control)); Sita R Kaura (additional disclosable party (controls, leases property to, or provides services to the home)); Fred Robbins (corporate director); Fred Robbins (runs it (operational or managerial control)); Jeffrey A Terp (corporate director); Jeffrey A Terp (runs it (operational or managerial control)); Mckensey Maurer (corporate director); Mckensey Maurer (runs it (operational or managerial control)); Mckensey Maurer (additional disclosable party (controls, leases property to, or provides services to the home)); Wendy L. Meredith (corporate director); Wendy L. Meredith (runs it (operational or managerial control)); Jane Richardson (corporate director); Jane Richardson (runs it (operational or managerial control)); Michelle Ruffing (runs it (operational or managerial control)); Michelle Ruffing (additional disclosable party (controls, leases property to, or provides services to the home)); Brian Robert Ellis (corporate director); Brian Robert Ellis (runs it (operational or managerial control)); Douglass B Dalton (corporate director); Douglass B Dalton (runs it (operational or managerial control)); Mark Miller (corporate director); Mark Miller (runs it (operational or managerial control)); Beth Kelly (corporate director); Beth Kelly (runs it (operational or managerial control)); Jane A. Seigel (corporate director); Jane A. Seigel (runs it (operational or managerial control)); Elizabeth Koselke (corporate director); Elizabeth Koselke (runs it (operational or managerial control)); Roger Miller (corporate director); Roger Miller (runs it (operational or managerial control)); John S. Dattilo (corporate officer, 0%); John S. Dattilo (runs it (operational or managerial control)); John S. Dattilo (additional disclosable party (controls, leases property to, or provides services to the home)); Roger E. Weideman II (corporate officer, 0%); Roger E. Weideman II (runs it (operational or managerial control)); Roger E. Weideman II (additional disclosable party (controls, leases property to, or provides services to the home)); Kara Murphy (corporate director); Kara Murphy (runs it (operational or managerial control)); Kara Murphy (additional disclosable party (controls, leases property to, or provides services to the home)); Glenn Orban (corporate director); Glenn Orban (runs it (operational or managerial control)); Glenn Orban (additional disclosable party (controls, leases property to, or provides services to the home)); John Bloomstrom (corporate director); John Bloomstrom (runs it (operational or managerial control)).
Part of Bhi Senior Living (9 homes in CMS’s data).
No private-equity firm among the owners CMS lists.
No real-estate investment trust among the owners CMS lists.

CMS, All Owners. Checked Nov 5, 2026. Updated monthly.

CMS, Provider Information. Released Oct 28, 2026. Updated monthly.

Organisations CMS lists
Organisation	Role	Share	Since
Bhi Retirement Communities Inc.	Owns 5% or more through other companies	100%	Feb 1, 2022
Bhi Retirement Communities Inc.	Runs it (operational or managerial control)	100%	Jan 1, 2025
Fifth Third Bank	Runs it (operational or managerial control)		Jan 1, 2025
Fifth Third Bank	Additional disclosable party (controls, leases property to, or provides services to the home)		Jan 1, 2025
Healthcare Therapy Services Inc.	Runs it (operational or managerial control)		Jan 1, 2025
Healthcare Therapy Services Inc.	Additional disclosable party (controls, leases property to, or provides services to the home)		Jan 1, 2025
Plante & Moran PLLC	Additional disclosable party (controls, leases property to, or provides services to the home)		Jan 1, 2025
Bhi Retirement Communities Inc.	Additional disclosable party (controls, leases property to, or provides services to the home)		Jan 1, 2025
Forvis Mazars, LLP	Runs it (operational or managerial control)		Jun 1, 2023
Forvis Mazars, LLP	Additional disclosable party (controls, leases property to, or provides services to the home)		Jun 1, 2023
Bank of NY Mellon	Runs it (operational or managerial control)		Jan 1, 2025
Bank of NY Mellon	Additional disclosable party (controls, leases property to, or provides services to the home)		Jan 1, 2025

How do residents fare?

CMS rates its quality measures 4 of 5 (Michigan average 3.9).

CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.

CMS’s star ratings, from 1 to 5
Measure	Rating
Overall rating	1 of 5
Health inspections	2 of 5
Staffing	1 of 5
Quality measures	4 of 5

How does it compare nearby?

Among the 12 nearest homes, within 3.7 miles, this one had the 5th most health citations at the latest inspection cycle (8; the middle value was 6).

CMS, Provider Information. Released Oct 28, 2026. Updated monthly.

The 12 nearest, by straight-line distance
Place	Miles away	Citations, latest cycle
Clark Retirement Community This nursing home		8
Mary Free Bed Sub-Acute Rehabilitation	1.8	5
Corewell Health Grand Rapids Hospitals Rehabilitat	2.3	1
Optalis Health & Rehabilitation at Leonard	2.5	11
Medilodge of Grand Rapids	2.6	28
Corewell Health Rehabilitation & Nursing Center -	2.6	1
Holland Home - Raybrook Manor	2.7	6
Porter Hills Health Center	2.8	1
Optalis Health & Rehabilitation at Kent-Crossing	3.0	26
Valley Health Center	3.0	2
Optalis Health and Rehabilitation of Grand Rapids	3.0	54
Mission Point Nursing & Physical Rehabilitation Ce	3.7	6

What the record doesn’t say

Complaints that didn’t lead to a citation aren’t published.
Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.

Sources

Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).

Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).

Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).

Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).

Checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).

Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

This copy of the record was made on Nov 5, 2026.

From the home

The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the home will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the home”, and paying will never change a finding, a rating or the order of results.

Clark Retirement Community

The short answer

What did inspectors find?

When those citations happened

All 24 citations in the last three years

Is it certified, and in good standing?

Has it been fined or penalized?

Who does the caring?

Who owns it?

How do residents fare?

How does it compare nearby?

What the record doesn’t say

Sources

From the home

Replies

Paid listing

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.