Riviera Healthcare Center
A nursing home in Pico Rivera, California 90660
8203 Telegraph Rd, Pico Rivera, California 90660. (562) 806-2576.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.
The short answer
Record last released by CMS on Oct 28, 2026.
- 1of 5 CMS’s overall rating
- 23 health citations at the latest inspection cycle California average: 15.7
- 4.08 nurse hours per resident per day California average: 4.54
- 1 fine in the last three years (needs attention)
Each figure’s source sits beside it, in its section below.
What these words mean7
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Scope and severity (A to L)
- CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
- Nurse staffing hours
- The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
- Fines and payment denials
- A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
23 health citations at the latest inspection cycle
The California average is 15.7.
Last standard inspection Mar 12, 2026.
Most serious in three years: actual harm (G), at a complaint inspection on Feb 27, 2025
CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
When those citations happened
49 citations in 7 months of the last 36. Last cited May 2026. Most serious: actual harm (G). The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
All 72 citations in the last three years
Grouped by inspection, newest first. Each carries CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7)., from A, the least serious, to L, the most. 23 came from complaint inspections.
CMS, Health Deficiencies. Released Oct 28, 2026. Updated monthly.
May 20, 2026: complaint inspection1 citation
-
Provide and implement an infection prevention and control program.
Mar 12, 2026: standard inspection16 citations
-
Honor the resident’s right to a dignified existence, self-determination, communication, and to exercise his or her rights.
-
Ensure that residents are fully informed and understand their health status, care and treatments.
-
Honor the resident’s right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
-
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
-
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident’s ability to function.
-
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
-
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
-
Provide safe and appropriate respiratory care for a resident when needed.
-
Provide safe, appropriate dialysis care/services for a resident who requires such services.
-
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
-
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
-
Ensure medication error rates are not 5 percent or greater.
-
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
-
Dispose of garbage and refuse properly.
-
Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
-
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Mar 12, 2026: standard and complaint inspection6 citations
-
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
-
Develop and implement a complete care plan that meets all the resident’s needs, with timetables and actions that can be measured.
-
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
-
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
-
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
-
Provide and implement an infection prevention and control program.
Jun 12, 2025: complaint inspection1 citation
-
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Feb 27, 2025: complaint inspection1 citation
-
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 21, 2025: complaint inspection2 citations
-
Ensure services provided by the nursing facility meet professional standards of quality.
-
Provide and implement an infection prevention and control program.
Nov 15, 2024: standard inspection19 citations
-
Ensure that residents are fully informed and understand their health status, care and treatments.
-
Keep residents’ personal and medical records private and confidential.
-
Develop and implement a complete care plan that meets all the resident’s needs, with timetables and actions that can be measured.
-
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
-
Ensure services provided by the nursing facility meet professional standards of quality.
-
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
-
Provide care and assistance to perform activities of daily living for any resident who is unable.
-
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
-
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
-
Provide enough food/fluids to maintain a resident’s health.
-
Provide safe and appropriate respiratory care for a resident when needed.
-
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
-
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
-
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
-
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
-
Provide and implement an infection prevention and control program.
-
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
-
Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
-
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Oct 28, 2024: complaint inspection1 citation
-
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Oct 10, 2024: complaint inspection1 citation
-
Provide safe, appropriate pain management for a resident who requires such services.
Apr 10, 2024: complaint inspection1 citation
-
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 30, 2023: standard inspection14 citations
-
Reasonably accommodate the needs and preferences of each resident.
-
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
-
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
-
Ensure services provided by the nursing facility meet professional standards of quality.
-
Assist a resident in gaining access to vision and hearing services.
-
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
-
Provide safe, appropriate pain management for a resident who requires such services.
-
Provide safe, appropriate dialysis care/services for a resident who requires such services.
-
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
-
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
-
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
-
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
-
Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
-
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Nov 30, 2023: standard and complaint inspection8 citations
-
Honor the resident’s right to a dignified existence, self-determination, communication, and to exercise his or her rights.
-
Immediately tell the resident, the resident’s doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
-
Honor the resident’s right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
-
Develop and implement a complete care plan that meets all the resident’s needs, with timetables and actions that can be measured.
-
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
-
Provide safe and appropriate respiratory care for a resident when needed.
-
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
-
Provide and implement an infection prevention and control program.
Nov 10, 2023: complaint inspection1 citation
-
Provide and implement an infection prevention and control program.
Is it certified, and in good standing?
- Certified for Medicare and Medicaid since Nov 3, 1967.
- Not on CMS’s special focus list.
- No abuse icon from CMS.
- No change of ownership in the last 12 months.
- CMS lists its ownership as for profit, individual.
- 154 certified beds.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
Has it been fined or penalized?
- 1 fine in the last three years, $9,110 in all.
- No Medicare payment denials in the last three years.
- 23 citations in the last three years came from complaint inspections.
CMS, Penalties and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
| Date | Kind | Amount |
|---|---|---|
| Feb 21, 2025 | Fine | $9,110 |
Who does the caring?
4.08 nurse hours per resident per day
The California average is 4.54.
CMS publishes staffing about four months after the fact.
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | This home | California average |
|---|---|---|
| Nurse hours per resident per day | 4.08 | 4.54 |
| Of which registered nurses | 0.42 | 0.68 |
| At weekends | 3.81 | 4.10 |
| Nursing staff turnover | 31.5% | 36.6% |
| Registered nurse turnover | 28.6% | 37.8% |
| Administrators who left | 0 | Not given |
Who owns it?
- Terry Ann Jacobs Exempt Trust owns an unstated share directly since Jan 1, 1967; Harry Jacobs Exempt Trust owns an unstated share directly since Jan 1, 1967.
- 8 owners or officers are people: Harry Jacobs (corporate officer, 100%); Harry Jacobs (corporate director, 100%); Dov E Jacobs (managing employee (on the payroll), 100%); Terry Jacobs (corporate officer, 100%); Terry Jacobs (corporate director, 100%); Harry Jacobs (owns 5% or more directly, 60%); Terry Jacobs (owns 5% or more directly, 40%); Harry Jacobs (other role (CMS gives no detail)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, All Owners. Checked Nov 5, 2026. Updated monthly.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Terry Ann Jacobs Exempt Trust | Owns 5% or more directly | Jan 1, 1967 | |
| Harry Jacobs Exempt Trust | Owns 5% or more directly | Jan 1, 1967 |
How do residents fare?
- CMS rates its quality measures 1 of 5 (California average 4.2).
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | Rating |
|---|---|
| Overall rating | 1 of 5 |
| Health inspections | 2 of 5 |
| Staffing | 3 of 5 |
| Quality measures | 1 of 5 |
How does it compare nearby?
- Among the 12 nearest homes, within 3.4 miles, this one had the 5th most health citations at the latest inspection cycle (23; the middle value was 21.5).
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Place | Miles away | Citations, latest cycle |
|---|---|---|
| Riviera Healthcare Center This nursing home | 23 | |
| Brookfield Healthcare Center | 0.8 | 6 |
| Colonial Gardens Nursing Home | 1.2 | 32 |
| Villa Del Rio Gardens | 1.3 | 10 |
| El Rancho Vista Health Care Center | 2.2 | 20 |
| Downey Community Health Center | 2.3 | 9 |
| Villa Del Rio | 2.4 | 36 |
| Socal Post-Acute Care | 2.5 | 18 |
| Southland | 2.7 | 29 |
| Lakewood Healthcare Center | 2.8 | 33 |
| Pico Rivera Healthcare Center | 2.9 | 15 |
| Intercommunity Healthcare & Rehabilitation Center | 3.4 | 23 |
What the record doesn’t say
- Complaints that didn’t lead to a citation aren’t published.
- Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
- CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
- Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.
Sources
-
Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).
Checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the home
The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the home will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the home”, and paying will never change a finding, a rating or the order of results.