Hearth Record

HCA Houston Healthcare Medical Center

An acute care hospital in Houston, Texas 77004

1313 Hermann Dr, Houston, Texas 77004. (713) 527-5019.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 20, 2026.

The last 24 months 1 deficiency in 1 month of the last 36. Last cited Jan 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Jan 14, 2025: a complaint inspection.

1 deficiency cited in the last three years.

Source:

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

1 deficiency in 1 month of the last 36. Last cited Jan 2025. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.

1 deficiency by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

Jan 14, 2025: complaint inspection1 deficiency
  • Patient Rights: Informed Consent

    The inspectors’ words, 1,454 words

    “PATIENT RIGHTS: INFORMED CONSENT CFR(s): 482.13(b)(2) The patient or his or her representative (as allowed under State law) has the right to make informed decisions regarding his or her care. The patient’s rights include being informed of his or her health status, being involved in care planning and treatment, and being able to request or refuse treatment. This right must not be construed as a mechanism to demand the provision of treatment or services deemed medically unnecessary or inappropriate. This Standard is not met as evidenced by: 37490 Based on document review and interviews, the facility failed to ensure that a properly executed informed surgical and anesthesia consent was present in the medical record before initiating surgical or medical treatment for 5 of 10 medical records reviewed (Patients #1, 2, 3, 4, and 5). Record review of facility policy titled “Disclosure and Consent (Informed Consent), dated 11/2024 showed the following information: Statement of Purpose- To provide documentation that the patient has been informed of the procedure, the risks/benefits of the procedure, and the alternatives to the procedure, and that the informed consent has been properly executed. Scope- applies to all patients having medical, surgical, or diagnostic procedures performed that require a properly executed consent. All procedures performed and surgery, Cath lab, endoscopy, and invasive diagnostic imaging require informed consent ... Responsibilities- 1. RN/LYN, X-Ray, Nuclear Med and EKG Techs: a. Accurately completes forms as physician ordered. b. Explains the forms to patient. c. Witnesses patient’s signature. d. Indicates date and time form was executed. e. Adheres to all policies relating to Disclosure and Consent. f. Responsible for querying the patient’s knowledge of the planned procedure and for contacting the LIP if patient has questions, does not understand the planned procedure or declines to undergo the procedure. 2. licensed Independent Practitioner (LIP): a. Prior to elective surgery, invasive procedure or treatment, the physician has a duty to: 1. Write the order for the procedure to be performed, condition requiring procedure, and physician performing procedure. 2. Inform the patient about the nature and scope of proposed medical care, including surgery, invasive diagnostic procedures, and choice of anesthetic, and any alternatives to the above and any possible risks, benefits and side effects of no treatment. 3. Inform the patient regarding risks and benefits of blood transfusions, if applicable. 4. Inform the patient that certain surgical tasks may be performed by other individuals and identify the other providers on the consent. 5. Determine what risks associated with the planned procedure are considered significant and explain the risks to the patient in terms the patient can understand. 6. If the patient asks not to be informed of the risks, the physician Js excused from the requirement, but the patient’s refusal of information must be documented. \ 7. Signs the section which states, “the physician has obtained informed consent” prior to the start of an invasive procedure. This documentation is required for invasive procedures only. Non-invasive procedures, such as blood transfusions, may be signed at a later time to avoid delaying the start of the blood transfusion. 8. Documents informed consent process in Progress Notes. b. Anesthesia Consent 1. Prior to elective surgery, invasive procedure or treatment, the anesthesiologist has a duty to obtain informed consent regarding type of anesthetic, risks and benefits, side effects, significant alternatives and results of non-treatment. Procedure NOTE: DO NOT USE ABBREVIATIONS. 1. Purpose - To ensure Informed Consent is properly completed. 2. Equipment/Requisites - Informed Consent form 3. Procedure: ’ a. Place patient sticker on consent. b. Write last name and first Initial of physician performing procedure in first blank. c. Write condition/reason necessitating procedure, as specified by the physician. 4. Write procedure that is 5. to be performed. 6. If applicable, refer to Section A, or L.I.P. should provide risks and benefits if not otherwise specified in Section A. 7. Take form to patient’s bedside, and explain it to patient/legally responsible person, answer any nursing questions, allow them to read the form, then indicate where to initial and sign form. 8. After the LIP has explained the procedure, risks/benefits, and alternatives, instruct patient to sign full legal name on line below date. If unable to sign, obtain signature (approval) of legally responsible person. If phone consent is obtained, request written permission as soon as possible. (See above list to determine legal status.) 9. Write in month, day, year, and time, circling whether AM or PM. 10. After the legally responsible person has signed, witness signature of patient/other legally responsible person by signing your full name and title in provided space. Review of Texas Administrative Code [TAC], Title 25, Part 7: Texas Medical Disclosure Panel 604.5 (1) showed “Disclosure and Consent: Anesthesia and /or Perioperative Pain Management (Analgesia) “ required the consent to include a listing of the names of all anesthesia providers [ Physician Anesthesiologist; Dentist Anesthesiologist; and Non-Anesthesiologist Physicians or Dentists]. In addition, the revision requires a listing of all anesthesia providers that are supervised by the former to include Certified Anesthesiologist Assistant; Certified Registered Nurse Anesthesiologist; and Physician in Training. Review of Texas Administrative Code, TITLE 25 HEALTH SERVICES PART 7, TEXAS MEDICAL DISCLOSURE PANEL, CHAPTER 602 PROCEDURE REQUIRING FULL DISCLOSURE OF SPECIFIC RISKS AND HAZARDS--LIST A RULE §602.19 Laparoscopic, Thoracoscopic and Robotic Surgery Treatments and Procedures: The following shall be in addition to risks and hazards of the same surgery when done as an open procedure. (1) Damage during introduction of trocar to adjacent intra-abdominal structures (e.g., organs, blood vessels, or other vital tissues) and potential need for additional surgery. (2) Trocar site complications (e.g., hematoma/bleeding, leakage of fluid, or hernia formation). (3) Air embolus (bubble causing heart failure or stroke). (4) Postoperative pneumothorax (collapsed lung). (5) Subcutaneous emphysema (air in between skin layers). (6) Change during the procedure to an open procedure. (7) If cancer is present, may increase the risk of the spread of cancer. (c) Spine operation, including laminectomy, decompression, fusion, internal fixation or procedures for nerve root or spinal cord compression; diagnosis; pain; deformity; mechanical instability; injury; removal of tumor, abscess or hematoma (excluding coccygeal operations). (1) Weakness, pain, numbness or clumsiness. (2) Impaired muscle function or paralysis. (3) Incontinence, impotence or impaired bowel function (loss of bowel/bladder control and/or sexual function). (4) Migration of implants (movement of implanted devices). (5) Failure of implants (breaking of implanted devices). (6) Adjacent level degeneration (breakdown of spine above and/or below the level treated). (7) Cerebrospinal fluid leak with potential for severe headaches. (8) Meningitis (infection of coverings of brain and spinal cord). (9) Recurrence, continuation or worsening of the condition that required this operation (no improvement or symptoms made worse). (10) Unstable spine (abnormal movement between bones and/or soft tissues of the spine). (d) Peripheral nerve operation; nerve grafts, decompression, transposition or tumor removal; neurorrhaphy, neurectomy or neurolysis. (1) Numbness. (2) Impaired muscle function. (3) Recurrence, continuation or worsening of the condition that required this operation (no improvement or symptoms made worse). (4) Continued, increased or different pain. (5) Weakness. Medical record review for patient (ID#1) for date of service 8/29/2024 showed anesthesia consent {form EDEMF2649/ rev Date 9/1/2023} with NO anesthesia provider or CRNA (Certified Registered Nurse Anesthetist) listed (entire page was missing from medical record). Anesthesia Record {Form MC-920-0041} showed both anesthesiologist and CRNA. Operative report for date of service 8/29/24 show procedure performed included: 1. Diagnostic Proctoscopy 2. Robotic-assisted laparoscopic completion of proctectomy with creation of ileoanal pouch anastomosis 3. Diverting loop colostomy Review of surgical consent did not have risks as listed per RULE §602.19. Medical record review for patient (ID#2) for date of service 1/10/2025 showed anesthesia consent {form EDEMF2649/ rev Date 9/1/2023} with no CRNA listed. Anesthesia record {Form MC-920-0041} showed both anesthesiologist and CRNA. Surgical consent for date of service 1/10/2025 showed procedure of Laparoscopic possible open colectomy. Review of surgical consent did not have risks as listed per RULE §602.19. Medical record review of patient (ID#3) for date of service 1/13/25 showed surgical consent for Lumbar four-Lumbar five, lumbar five- sacral one Gills decompression and Lumbar two-sacral one fusion and instrumentation. Review of surgical consent did not have risks as listed per RULE §602.19. Medical record review for patient (ID#4) for date of service 1/13/2025 showed anesthesia consent {form EDEMF2649/ rev Date 9/1/2023} with no CRNA listed. Anesthesia record {Form MC-920-0041} showed both anesthesiologist and CRNA. Medical record review for patient (ID#5) for date of service 1/13/2025 showed surgical consent for left brachial plexus exploration, nerve graft repair to upper and middle trunk. Review of surgical consent did not have risks as listed per RULE §602.19. Review of anesthesia consent {form EDEMF2649/ rev Date 9/1/2023} showed no CRNA or witness listed. Anesthesia record {Form MC-920-0041} showed both anesthesiologist and CRNA.”

    Rule A0131. Standard-level. From a complaint.

All 2 inspections in the last three years
Inspections on record
DateVisitWhat the record says
Jan 14, 2025Complaint inspection1 deficiency cited
Mar 28, 2024Complaint inspectionNo deficiencies cited

How do patients fare?

  • CMS’s overall for it is 4 of 5.
  • Of the measures behind its , CMS counts against the national value: mortality, 0 better and 0 worse of 4; safety of care, 1 better and 0 worse of 7; readmission, 0 better and 1 worse of 5.
  • Patients rate it 2 of 5 in CMS’s patient survey (778 surveys completed, Oct 1, 2024 to Sep 30, 2025): 66% rated it 9 or 10 out of 10, and 63% would definitely recommend it.
  • Infections, compared by CMS with the national benchmark (Oct 1, 2024 to Sep 30, 2025): central line bloodstream infections (CLABSI), no different than national benchmark; catheter urinary tract infections (CAUTI), no different than national benchmark; surgical site infections after colon surgery, no different than national benchmark; surgical site infections after abdominal hysterectomy, no different than national benchmark; MRSA bloodstream infections, no different than national benchmark; C. diff infections, better than the national benchmark.
  • CMS’s patient safety composite for serious complications, PSI 90, Jul 1, 2022 to Jun 30, 2024: no different than the national value.
  • Deaths within 30 days, as CMS gives them (Jul 1, 2022 to Jun 30, 2025): heart attack 11.9%, heart failure 9.1%, pneumonia 12.5%. CMS gives no comparison with the national rate for them in this release.
  • Readmissions within 30 days, as CMS gives them (Jul 1, 2023 to Jun 30, 2025): heart attack 15.1%, heart failure 21.2%, pneumonia 18.1%, COPD 20%, heart bypass surgery 11.6%. CMS gives no comparison with the national rate for them in this release.
  • After outpatient care, compared by CMS: unplanned hospital visits after a colonoscopy, no different than the national rate; unplanned hospital visits after outpatient surgery, no different than expected.
  • Emergency department patients spent a median of 75 minutes there before leaving (Oct 1, 2024 to Sep 30, 2025), and 1% left before being seen.
  • 63% of patients with severe sepsis or septic shock got the care CMS measures, SEP-1 (Oct 1, 2024 to Sep 30, 2025).
  • Medicare’s spending per patient here is 1.02 times the national median (Jan 1, 2024 to Dec 31, 2024).
Ratings and measures, as published
MeasureRating
Overall ratingCMS’s overall hospital quality star rating, 1 to 54 of 5
Patient survey ratingCMS star rating from its survey of the hospital’s patients (HCAHPS), 1 to 52 of 5

Is it certified, and in good standing?

  • Medicare-certified acute care hospital since Apr 13, 1975.
  • Ownership: proprietary.
  • It is accredited by The Joint Commission, whose surveys stand in for the state’s routine inspections.
  • No deficiency on record in the last three years.
  • Proprietary.
Source:

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for hospitals.
  • Not among the hospitals whose Medicare payments CMS cut under the Hospital-Acquired Condition Reduction Program for fiscal year 2026.
  • 1 deficiency cited in the last three years came from an inspection that included a complaint investigation.
Source:

CMS, Hospital-Acquired Condition (HAC) Reduction Program. Released Aug 13, 2026. Updated yearly.

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

What do patients say about their care?

  • CMS doesn’t publish staffing levels for hospitals.
  • In CMS’s patient survey, patients rate how well its nurses communicated 2 of 5.
  • 53% of its health care workers got a flu shot (Oct 1, 2024 to Mar 31, 2025).
Source:

CMS, Patient survey (HCAHPS) - Hospital and Timely and Effective Care - Hospital. Released Aug 13, 2026. Updated quarterly.

Who owns it?

  • Houston Healthcare Holdings, Inc. owns 100% directly since May 23, 2017.
  • 5 owners or officers are people: Eric D Smith (managing employee (under contract)); Ella Stenstrom (corporate officer); Ella Stenstrom (managing employee (on the payroll)); Robert Sabina (corporate officer); Robert Sabina (managing employee (on the payroll)).
  • CMS’s Provider of Services file records 3 changes of ownership, the latest on Aug 1, 2017.
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospital All Owners and Hospital Enrollments. Released Sep 29, 2026. Updated monthly.

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
HCA Inc.Owns 5% or more through other companies100%May 23, 2017
HCA Healthcare Inc.Owns 5% or more through other companies100%May 23, 2017
Houston Healthcare Holdings, Inc.Owns 5% or more directly100%May 23, 2017
Columbia/HCA of Houston, Inc.Owns 5% or more through other companies100%May 23, 2017
Healthtrust Inc. - the Hospital CompanyOwns 5% or more through other companies100%May 23, 2017
Hti Hospital Holdings Inc.Owns 5% or more through other companies24.76%May 23, 2017
Women’s Hospital Indianapolis, L.P.Owns 5% or more through other companies18.27%May 23, 2017
Indianapolis Hospital Partner, LLCOwns 5% or more through other companies18.09%May 23, 2017
Frisco Holding IIOwns 5% or more through other companies16.3%Feb 6, 2026
Hercules Holding IIOwns 5% or more through other companies14.4%May 23, 2017
HCA Health Services of Texas Inc.Owns 5% or more through other companies10.6%May 23, 2017
Healthserv Acquisition LLCOwns 5% or more through other companies10.6%May 23, 2017
Columbia Hospital Corporation - DelawareOwns 5% or more through other companies6.49%May 23, 2017
Columbia Hospital Corporation of West HoustonOwns 5% or more through other companies5.61%May 23, 2017
HCA Squared LLCOwns 5% or more through other companies5.37%May 23, 2017
Hospital Corp LLCOwns 5% or more through other companies5.37%May 23, 2017

How does it compare nearby?

  • Of the 50 hospitals CMS lists in Harris County, 23 have an overall star rating from CMS: 6 rated 5 of 5, 7 rated 4 of 5, 8 rated 3 of 5, 1 rated 2 of 5, 1 rated 1 of 5.
  • CMS rates this one 4 of 5.
Source:

CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospitals, so none are shown. The one payment cut CMS publishes for each hospital, under its Hospital-Acquired Condition Reduction Program, is shown where it applies.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • Most hospitals are accredited by a private organisation (The Joint Commission, DNV and others) whose routine inspections stand in for the state’s; those reports aren’t public, and QCOR holds only the state’s surveys: no inspection on record here doesn’t mean none took place.
  • QCOR says its hospital inspection data are complete only through September 17, 2026, while it moves to a new system.
  • CMS doesn’t publish staffing levels for hospitals.
  • In its September 2026 release CMS gives no comparison with the national rate for death and readmission rates, though it gives the rates.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the hospital

The public record above comes first. Anything the hospital adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospital will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospital”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

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