St Croix Hospice Wausau
A hospice in Wausau, Wisconsin 54401
605 S 24th Ave Suite 46, Wausau, Wisconsin 54401. (715) 318-6607.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 1 deficiency cited in the last three years
- 5of 5 family caregiver rating
- 10of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
1 deficiency cited in the last three years
The middle of the 13 hospices serving ZIP code 54401 had 5.
The last inspection on record was on May 2, 2024: an initial inspection by the Community Health Accreditation Partner.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited May 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
May 2, 2024: initial inspection by the Community Health Accreditation Partner1 deficiency
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Content of comprehensive assessment (42 CFR 418.54(c)(6)(i))
The inspectors’ words, 568 words
“It is required that the documented comprehensive assessment includes a drug profile that contains the patient’s current: prescription and over-the-counter (OTC) drugs; supplements; herbal remedies; [and] other alternative treatments that could affect drug therapy. The medication review process includes the identification of the following: the effectiveness of drug therapy; drug side effects; actual or potential drug interactions; duplicate drug therapy; [and] drug therapy associated with laboratory monitoring. The assessment includes evidence that common side effects of medication in the hospice populations are anticipated, and, as appropriate, preventive measurements are implemented to manage the side effects. The drug profile is updated per the hospice policy and procedure, but, at minimum, at the time of each comprehensive assessment and/or when new medication is added or changes are made to existing medication. This standard was not met as evidenced by clinical record review, interview, and observation. In 2 of 6 (33%) clinical records reviewed and home visits observed, the hospice did not ensure that all medications were reviewed as part of the comprehensive assessment and updated to the drug profile. Clinical Record 1/Home Visit 1: The patient elected hospice care on 03/28/2024 and resided at home. A medication reconciliation was performed during the home visit with the Hospice Aide [Personnel Record 7] on 05/01/2024. The hospice medication profile dated 03/28/2024 through 05/01/2024 was compared to the patient’s current medication regimen. The medications presented and confirmed by the patient’s son included Ondansetron 4 mg, every 6 hours as needed for nausea and Cranberry plus probiotic every day. The Registered Nurse (RN) visit note dated 04/18/2024 documented that the patient reported feeling nauseated, that Ondansetron 4 mg did not relieve the nausea, and that Ondansetron was increased to 8 mg per the physician. The son reported Ondansetron has been used as needed while on hospice, and Cranberry plus probiotic tablets is part of the patient’s daily medication regimen. There was no documented evidence that the Ondansetron 4 mg and Ondansetron 8 mg were updated to the hospice medication profile. There was no documented evidence that the Cranberry plus probiotic was reviewed as part of the comprehensive assessment and updated to the drug profile. Clinical Record 2 /Home Visit 2: The patient elected hospice care on 04/01/2024 and resided at home. A medication reconciliation was performed during the home visit with the Social Worker [Personnel Record 5] on 05/01/2024. The hospice medication profile dated 04/01/2024 through 05/01/2024 was compared to the patient’s current medication regimen. The medications presented and confirmed by the patient and spouse included Tums Calcium Carbonate extra strength 750mg and Mucinex (Guaifenesin) 100mg/5 ml twice daily for cough. The patient and spouse reported that Mucinex was taken twice a day. The RN visit note dated 04/27/2024 documented that the RN reached out to the physician for an order for Mucinex and then ordered it from the pharmacy. There was no documented evidence that the Mucinex (Guaifenesin) was updated to the drug profile. The patient reported that Tums have been part of their regimen and are used at least a few times a week. There was no documented evidence that Tums were reviewed as part of the comprehensive assessment and updated to the drug profile. During a joint record review and interview on 05/02/2024, the Manager of Clinical Services agreed there was no documented evidence that the medications were reviewed as part of the comprehensive assessment and updated to the drug profile.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| May 2, 2024 | Initial inspection by the Community Health Accreditation Partner | 1 deficiency cited |
Is it certified?
- Medicare-certified hospice since May 20, 2024.
- CMS doesn’t list its type of ownership.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 18.2 nurse care minutes per routine home care day, 12.2% of skilled nursing minutes at weekends and a visit near death for 98.6% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 27% at home, 59% in assisted living, 14% in a nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 18.2 min |
| Skilled nursing minutes at weekends | 12.2% |
| Visits near death | 98.6% of patients who died |
Who owns it?
- Stch WI Holdco LLC owns 100% directly since Apr 5, 2023.
- 18 owners or officers are people: Andrew Graham Mayo (managing employee (on the payroll)); Andrew Graham Mayo (runs it (operational or managerial control)); Stephen C Phenneger (corporate officer); Stephen C Phenneger (corporate director); Stephen C Phenneger (managing employee (on the payroll)); Stephen C Phenneger (runs it (operational or managerial control)); Tamila A Johnson-White (managing employee (on the payroll)); Tamila A Johnson-White (runs it (operational or managerial control)); Karisa A Stroetz (managing employee (on the payroll)); Karisa A Stroetz (runs it (operational or managerial control)); Mandy L Cogswell (managing employee (on the payroll)); Mandy L Cogswell (runs it (operational or managerial control)); Kristine K Reesman (managing employee (on the payroll)); Kristine K Reesman (runs it (operational or managerial control)); Heath A Bartness (corporate officer); Heath A Bartness (corporate director); Heath A Bartness (managing employee (on the payroll)); Heath A Bartness (runs it (operational or managerial control)).
- A private-equity firm is among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Antares Capital LP | Holds 5% or more security interest | 100% | Apr 5, 2023 |
| Tvg-Stc Intermediate Corp | Owns 5% or more through other companies | 100% | Apr 5, 2023 |
| Stch Acquisition Inc. | Owns 5% or more through other companies | 100% | Apr 5, 2023 |
| St Croix Hospice LLC | Owns 5% or more through other companies | 100% | Apr 5, 2023 |
| Stch Intermediate Inc. | Owns 5% or more through other companies | 100% | Apr 5, 2023 |
| SCHP Holdings LP | Owns 5% or more through other companies | 100% | Oct 24, 2025 |
| Schp Topco Inc. | Owns 5% or more through other companies | 100% | Oct 24, 2025 |
| St Croix Hospice Acquisition Corp | Owns 5% or more through other companies | 100% | Apr 5, 2023 |
| Stch Parent Inc. | Owns 5% or more through other companies | 100% | Apr 5, 2023 |
| Schp Midco Inc. | Owns 5% or more through other companies | 100% | Oct 24, 2025 |
| Schp Intermediate Inc. | Owns 5% or more through other companies | 100% | Oct 24, 2025 |
| Schp Purchaser Inc. | Owns 5% or more through other companies | 100% | Oct 24, 2025 |
| Stch WI Holdco LLC | Owns 5% or more directly | 100% | Apr 5, 2023 |
| Partners Group Access Pf 882 LP | Owns 5% or more through other companies | 60.09% | Oct 24, 2025 |
| Hig Stch II LP | Owns 5% or more through other companies | 13.71% | Oct 24, 2025 |
| Partners Group Global Value Sicav | Owns 5% or more through other companies | 9.3% | Oct 24, 2025 |
| Partners Group Direct Equity V Eur | Owns 5% or more through other companies | 5.9% | Oct 24, 2025 |
| Qsuper Global Private Equity Tr | Owns 5% or more through other companies | 5.04% | Oct 24, 2025 |
| The State Public Sector | Owns 5% or more through other companies | 5.04% | Oct 24, 2025 |
| Partners Group Daintree Credit Co-Invest LP | Owns 5% or more through other companies | 5.04% | Oct 24, 2025 |
What do families say?
- Family caregivers rate it 5 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 89% rated it 9 or 10 out of 10, and 93% would definitely recommend it.
- CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 100% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | 5 of 5 |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 10 of 10 |
How does it compare nearby?
- Of the 13 hospices CMS’s data show serving patients in ZIP code 54401, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 5; this one had 1.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Interim Hospice and Palliative Care | 8 |
| St Croix Hospice Wausau This hospice | 1 |
| Aspirus at Home | 3 |
| Compassus Northern Wisconsin | 5 |
| Compassus Central Wisconsin | 2 |
| Compassus Wausau | 5 |
| Le Royer Hospice | 2 |
| Heartland Hospice Green Bay | 16 |
| St Croix Hospice Eau Claire | 10 |
| Moments Hospice of Eau Claire | 6 |
| Moments Hospice of Appleton | 0 |
| North Shore at Home | 8 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.