Calumet County Hospice Agency
A hospice in Chilton, Wisconsin 53014
206 Court St, Chilton, Wisconsin 53014. (920) 849-1432.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 1 deficiency cited in the last three years
- Not rated family caregiver rating
- 9of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
1 deficiency cited in the last three years
The middle of the 10 hospices serving ZIP code 53014 had 4.5.
The last inspection on record was on May 20, 2025: a recertification inspection by the state.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited May 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
May 20, 2025: recertification inspection by the state1 deficiency
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Training (42 CFR 418.100(g)(1))
The inspectors’ words, 458 words
“Based upon record review and interview, the agency failed to provide orientation about the hospice philosophy in 14 of 14 personnel (Substitute Administrator/Nurse Coordinator A, Administrator C, Medical Director D, Spiritual Counselor E, Social Worker F, Registered Nurse (RN) G, RN H, RN I, Physical Therapist J, Occupational Therapist K, Speech Therapist L, Hospice Aide M, Hospice Aide N, and Hospice Aid O) records reviewed. Findings include:Review of agency policy titled, “Employee Orientation Policy” (date revised 08/12/2011) revealed in part, “Staff members employed by the Calumet County Home Health Care and Hospice Agency complete a basic individualized orientation program. To orient Home Health Care/Hospice Employees, Volunteers, and Contracted Staff to the philosophy, services, policies, and procedures of the agency.”Record review of personnel record for Substitute Administrator/Nurse Coordinator A (date of hire 01/02/2019) revealed no evidence of completion of orientation to hospice.Record review of personnel record for Administrator C (date of hire 01/02/1997) revealed no evidence of completion of orientation to hospice.Record review of personnel record for Medical Director D (date of hire 001/01/2021) revealed no evidence of completion of orientation to hospice.Record review of personnel record for Spiritual Counselor E (date of hire 05/20/2019) revealed no evidence of completion of orientation to hospice.Record review of personnel record for Social Worker F (date of hire 01/02/2019) revealed no evidence of completion of orientation to hospice.Record review of personnel record for Registered Nurse G (date of hire 10/06/2020) revealed no evidence of completion of orientation to hospice.Record review of personnel record for Registered Nurse H (date of hire 12/05/2022) revealed no evidence of completion of orientation to hospice.Record review of personnel record for Registered Nurse I (date of hire 01/30/2024) revealed no evidence of completion of orientation to hospice.Record review of personnel record for Physical Therapist J (date of hire 03/28/2014) revealed no evidence of completion of orientation to hospice.Record review of personnel record for Occupational Therapist K (date of hire 10/01/2021) revealed no evidence of completion of orientation to hospice.Record review of personnel record for Speech Therapist L (date of hire 04/29/2024) revealed no evidence of completion of orientation to hospice.Record review of personnel record for Hospice Aide M (date of hire 07/07/2021) revealed no evidence of completion of orientation to hospice.Record review of personnel record for Hospice Aide N (date of hire 07/05/2024) revealed no evidence of completion of orientation to hospice.Record review of personnel record for Hospice Aide O (date of hire 06/30/2005) revealed no evidence of completion of orientation to hospice.During an interview with Substitute Administrator/Nurse Coordinator A on 05/20/2025 at 11:20 AM, when asked if there was any evidence of completion of orientation specific to hospice including the philosophy of hospice for any of the employees listed above, A stated, “No, we don’t have anything.””
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| May 20, 2025 | Recertification inspection by the state | 1 deficiency cited |
Is it certified?
- Medicare-certified hospice since Nov 9, 1998.
- Ownership: government.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 19.6 nurse care minutes per routine home care day, 6.1% of skilled nursing minutes at weekends and a visit near death for 99.3% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 25% at home, 38% in assisted living, 28% in a nursing facility, 9% in a skilled nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 19.6 min |
| Skilled nursing minutes at weekends | 6.1% |
| Visits near death | 99.3% of patients who died |
Who owns it?
- Calumet County runs it.
- 5 owners or officers are people: Benjamin Matthew Dellaria (managing employee (under contract), 0%); Rebecca Tiffany (runs it (operational or managerial control), 0%); Lynn Brenner (runs it (operational or managerial control)); Nicole Ruh (runs it (operational or managerial control), 0%); Todd Romenesko (managing employee (on the payroll)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Calumet County | Runs it (operational or managerial control) | 100% | Nov 9, 1998 |
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- In CMS’s survey of family caregivers (Oct 1, 2023 to Sep 30, 2025): 86% rated it 9 or 10 out of 10, and 92% would definitely recommend it.
- CMS’s Hospice Care Index: 9 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 78.75% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 86.7% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 9 of 10 |
How does it compare nearby?
- Of the 10 hospices CMS’s data show serving patients in ZIP code 53014, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 4.5; this one had 1.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Calumet County Hospice Agency This hospice | 1 |
| Thedacare at Home | 4 |
| SSM Health at Home Hospice | 13 |
| Compassus Neenah | 5 |
| Aurora at Home | 3 |
| Compassus Milwaukee | 8 |
| Heartland Hospice Fond Du Lac | 18 |
| Sharon S Richardson Community Hospice | 12 |
| Moments Hospice of Appleton | 0 |
| St Croix Hospice De Pere | 2 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.