A Ministering Hand Home Care Services
A hospice in Houston, Texas 77060
340 N Sam Houston Pkwy Ste A235, Houston, Texas 77060. (281) 769-4263.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 1 deficiency cited in the last three years
- Not rated family caregiver rating
- Not available CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
1 deficiency cited in the last three years
The middle of the 54 hospices serving ZIP code 77060 had 5.
The last inspection on record was on Oct 4, 2024: a recertification inspection by the state.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited Oct 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Oct 4, 2024: recertification inspection by the state1 deficiency
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Plan of care (42 CFR 418.56(b))
The inspectors’ words, 454 words
“Based on record review and interview, the hospice failed to ensure that all hospice care and services furnished to patients and their families followed an individualized written POC established by the hospice IDG in that 1 of 7 patients reviewed (#5) did not receive MSW and SC services as ordered in the POCs. This failed practice may result in severe negative outcome to the patients due to the patients not receiving adequate care to comfort and symptoms management. Findings include: Patient #5 Review of patient #5s CR showed SOC on 1/25/23, and benefit period 11/21/23 – 1/29/24 revealed IDG assessments/POCs dated 12/13/23, 12/27/23 & 1/10/24 revealed terminal diagnosis Senile Degeneration of the brain. Frequency of visits ordered included SN once/week, SC once/month and MSW once/month. Review of visit notes showed that SC and MSW were not provided for the benefit period. During interview with DON on 10/4/24 at 12:44pm he was asked why SC and MSW services were not provided for the patients. The DON stated that he did not know why MSW and SC were not provided for the patients. The DON added that frequencies of visits were discussed and determined during the IDG meetings. The DON stated that he did not review the visit notes to make sure the services were provided. During interview with Adm/SC on 10/4/24 at 2:45pm, she was asked why she did not provide SC for the above patients. Adm/SC stated that she provided SC for patient #5. Adm/SC explained that she visited the patient at least twice a month because the patients family and her (Adm) family were friends, and she provided SC to the patient when she visited. The Adm stated that her failure to document the visits was an oversight. Adm also stated that patient #1 declined SC because the patients family was very involved in their church and the church usually sent a deacon to the home to see the patient. The Adm was asked why the patients decline of SC was not documented and the service was continually reordered. Adm stated that she forgot to document the patients decline of SC. Adm further stated that after initial MSW assessment, MSW was usually provided for the patients as needed. Adm/MSW acknowledged that MSW should have been ordered as needed instead of once/month. Review of agencys policy titled “;Plan of Care”, dated 01/13/15, read in part: “;The hospice IDG will: Develop a POC and specify the hospice care and services necessary to meet the patient and family-specified needs identified in the comprehensive assessment as such needs relate to the terminal illness and related conditions. Provide the care and services offered by the hospice, and the group, in its entirety, will supervise the care and services.””
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Oct 4, 2024 | Recertification inspection by the state | 1 deficiency cited |
Is it certified?
- Medicare-certified hospice since Oct 7, 2021.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- CMS hasn’t published nursing time from Medicare claims for this hospice.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 100% at home.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
Who owns it?
- CMS’s ownership file has no owners listed for this hospice.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- CMS gives no Hospice Care Index for this hospice.
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
How does it compare nearby?
- Of the 54 hospices CMS’s data show serving patients in ZIP code 77060, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 5; this one had 1.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Serenity Hospice Solutions | 11 |
| St Catherine’s Healthcare LLC | 0 |
| A Ministering Hand Home Care Services This hospice | 1 |
| Gaspy Palliative & Hospice Care LLC | Not given |
| Clouds Hospice Care Inc. | Not given |
| Divine Grace Healthcare Inc. | 8 |
| Houston Hospice | 4 |
| Vitas Healthcare of Texas L P | 4 |
| Silverado Hospice - North Houston | 8 |
| Choice Health at Home | 6 |
| HCA Houston Hospice & Family Care | 12 |
| Vantage Hospice | 6 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.