Hearth Record

Trio Hospice Inc.

A hospice in Corpus Christi, Texas 78411

4444 Corona Dr. Suite 205b, Corpus Christi, Texas 78411. (361) 881-8787.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 23, 2026.

The last 24 months 7 deficiencies in 1 month of the last 36. Last cited Sep 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

7 deficiencies cited in the last three years

The middle of the 39 hospices serving ZIP code 78411 had 5.

The last inspection on record was on May 4, 2026: a complaint inspection by the state.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

7 deficiencies in 1 month of the last 36. Last cited Sep 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.

7 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Sep 26, 2025: reaccreditation inspection by the Accreditation Commission for Health Care7 deficiencies
  • Rights of the patient (42 CFR 418.52(c)(4))

    “Upon patient record review, 1 of 14 (Patient #1) did not have evidence that the patient chooses a health care provider, including an attending physician. Patient 1: Election of benefits signed on 3/25/25 by responsible party AB did not indicate wishes under area of right to choose attending Physician. There is no evidence that the right to choose an attending Physician was honored.”

    Rule L0515. Standard-level.

  • Content of comprehensive assessment (42 CFR 418.54(c))

    The inspectors’ words, 140 words

    “Upon patient record review 3 of 14 (Patient #6,7,8) did not have evidence in the patient record that the comprehensive assessment identifies the physical, psychosocial, emotional, and spiritual needs related to the terminal illness that must be addressed in order to promote the hospice patient’s well-being, comfort, and dignity throughout the dying process. Patient 6: Patient declined spiritual services as indicated in progress note dated 11/21/24. There is no evidence that a comprehensive spiritual assessment was completed within 5 days of admission. Patient 7: Patient declined spiritual care visits as indicated in documentation dated 2/27/25. There is no evidence that a comprehensive spiritual assessment was completed within 5 days of admission. Patient 8: Patient declined spiritual services as indicated in progress note dated 06/17/25. There is no evidence that a comprehensive spiritual assessment was completed within 5 days of admission.”

    Rule L0524. Standard-level.

  • Content of comprehensive assessment (42 CFR 418.54(c)(4))

    The inspectors’ words, 208 words

    “Upon patient record review, 10 of 14 (Patient #1,2,3,4,5,6,7,8,9,10) did not have evidence in the patient record that the comprehensive assessment takes into consideration the imminence of death. Patient 1: The patient was admitted on 3/25/25. The comprehensive assessment does not assess for imminence of death. Patient 2: The patient was admitted on 8/19/25. The comprehensive assessment does not assess for imminence of death. Patient 3: The patient was admitted on 9/16/25. The comprehensive assessment does not assess for imminence of death. Patient 4: The patient was admitted on 11/18/24. The comprehensive assessment does not assess for imminence of death. Patient 5: The patient was admitted on 9/13/24. The comprehensive assessment does not assess for imminence of death. Patient 6: The patient was admitted on 11/02/24. The comprehensive assessment does not assess for imminence of death. Patient 7: The patient was admitted on 2/27/25. The comprehensive assessment does not assess for imminence of death. Patient 8: The patient was admitted on 06/12/25. The comprehensive assessment does not assess for imminence of death. Patient 9: The patient was admitted on 06/30/25. The comprehensive assessment does not assess for imminence of death. Patient 10: The patient was admitted on 10/21/25. The comprehensive assessment does not assess for imminence of death.”

    Rule L0528. Standard-level.

  • Content of comprehensive assessment (42 CFR 418.54(c)(6))

    The inspectors’ words, 138 words

    “Upon patient record review, 3 of 14 (Patient# 1,2,9) did not have evidence in the patient record that a review was completed of all prescription and non-prescription medications, including herbal remedies that could affect drug therapy. This review includes, but is not limited to: • Effectiveness of drug therapy • Drug side effects • Actual or potential drug interactions • Duplicate drug therapy • Drug therapy currently associated with laboratory monitoring Patient 1: Current medication record contains an order dated 8/29/25 for Miralax Powder for solution 17g orally without diluent. Corrected onsite, medication record updated. Patient 2: The medication record contains an order dated 9/5/25 for Miralax Powder for solution 17g orally without diluent. Corrected onsite, medication record updated. Patient 9: Medication record contains an order dated 6/30/25 for Lidocaine 2% gel without indication of site of application.”

    Rule L0530. Standard-level.

  • Approach to service delivery (42 CFR 418.56(a)(1))

    “Upon patient record review, 1 of 14 (Patient #3) did not have evidence that a Registered Nurse is designated to ensure continuous assessment of the patient and family’s needs and to coordinate activities with other members of the interdisciplinary group (IDG). The IDG must work together and is responsible for supervision of the care and service for each patient and family. Patient 3: 9/17/25 visit note entered by RN documents a new wound to left buttocks without measurements per agency policy.”

    Rule L0540. Standard-level.

  • Content of plan of care (42 CFR 418.56(c))

    The inspectors’ words, 101 words

    “Upon patient record review, 1 of 14 (Patient #7) did not have evidence in the patient record that the hospice has developed an individualized written plan of care for each patient. The plan of care must reflect patient/family goals and interventions based on the problems identified in the initial, comprehensive, and updated comprehensive assessments. The plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions. Patient 7: The current POC dated 03/12/25 has a medication order for Eliquis (anticoagulant) without a risk for bleeding care plan with appropriate goals and interventions.”

    Rule L0545. Standard-level.

  • Content of plan of care (42 CFR 418.56(c)(4))

    The inspectors’ words, 103 words

    “Upon patient record review, 3 of 14 (Patient #1,2,9) did not have evidence the plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions, including medications and treatments. Patient 1: Current POC dated 9/10/25 contains an order for Miralax Powder for solution 17g orally without diluent. Corrected on site, POC updated. Patient 2: Current POC dated 9/10/25 contains an order for Miralax Powder for solution 17g orally without diluent. Corrected onsite, POC updated. Patient 9: Most current POC dated 7/30/25 has an order for Lidocaine 2% patch without indication of site for application.”

    Rule L0549. Standard-level.

All 2 inspections in the last three years
Inspections on record
DateVisitWhat the record says
May 4, 2026Complaint inspection by the stateNo deficiencies cited
Sep 26, 2025Reaccreditation inspection by the Accreditation Commission for Health Care7 deficiencies cited

Is it certified?

  • Medicare-certified hospice since Oct 23, 2019.
  • Ownership: for-profit.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 6.9 nurse care minutes per routine home care day, 4% of skilled nursing minutes at weekends and a visit near death for 80% of patients who died.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 93% at home, 7% in assisted living.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Staffing measures
MeasureThis provider
Nurse care minutes per routine home care day6.9 min
Skilled nursing minutes at weekends4%
Visits near death80.0% of patients who died

Who owns it?

  • 5 owners or officers are people: Haitham Jifi Bahlool (owns 5% or more directly, 100%); Haitham Jifi Bahlool (corporate officer, 100%); Haitham Jifi Bahlool (corporate director, 100%); Andrea Van Meter (managing employee (on the payroll), 50%); Manzoor Bevinal (managing employee (under contract), 50%).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

What do families say?

  • CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
  • CMS’s Hospice Care Index: 5 of 10 (Jan 1, 2023 to Dec 31, 2024).
  • 83.33% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 29.2% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5Not rated
Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold5 of 10

How does it compare nearby?

  • Of the 39 hospices CMS’s data show serving patients in ZIP code 78411, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 5; this one had 7.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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