Hearth Record

Atwell Home Health Services Inc.

A hospice in Houston, Texas 77081

6915 Atwell Drive, Houston, Texas 77081. (713) 664-7800.

CMS’s own record, on Care Compare

Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.

The short answer

Record last released by CMS on Oct 23, 2026.

The last 24 months 1 deficiency in 1 month of the last 36. Last cited Dec 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

1 deficiency cited in the last three years

The middle of the 33 hospices serving ZIP code 77081 had 6.

The last inspection on record was on Dec 5, 2025: a recertification inspection by the state.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

1 deficiency in 1 month of the last 36. Last cited Dec 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.

1 deficiency by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Dec 5, 2025: recertification inspection by the state1 deficiency

  • Level of activity (42 CFR 418.78(e))

    The inspectors’ words, 274 words

    “Based on record review and interview the agency failed to ensure that 1 of 1 ( alternate administrator) volunteer provided administrative or direct patient care services within a 12-month period from 12-1-24 to 11-31-25.The failure to ensure volunteer services were utilized at the hospice can potentially cause a reduced quality of care for patients and financial instability at the agency. During entrance conference on 12-2-25 at 9:29 am the Administrator stated the Alternate Administrator was the Volunteer Coordinator.Record review of agency active employee list revealed the Alternate Administrator was listed as the sole volunteer for the agency.Record review of volunteer surveyor tool completed by the alternate administrator on 12-3-25 revealed in the past 12 months the agency volunteer did not perform any patient care or administrative services for the agency.During an interview on 12-5-25 at 10:41 am the alternate administrator/ volunteer coordinator/volunteer stated she was given the role of volunteer coordinator and is the only volunteer for the agency. The alternate administrator/volunteer coordinator then stated it was never explained to her what the role of volunteer coordinator entailed. The alternate administrator then stated that she was told that the agency had to focus on whether or not the patient needed a volunteer. The alternate administrator further stated that the agency patient had refused a volunteer. The alternate administrator stated she was not aware that as a volunteer she could do administrative tasks to fulfill the volunteer duties. Record review of agency policy titled “ Volunteer services” dated 01-31-15 revealed “ The Volunteer Coordinator will: Monthly tracking and documenting volunteer services…documentation of volunteer services will include Volunteer role (administrative, direct patient care) …work time spent.””

    Rule L0647. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Dec 5, 2025Recertification inspection by the state1 deficiency cited

Is it certified?

  • Medicare-certified hospice since Dec 11, 2019.
  • Ownership: for-profit.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • CMS hasn’t published nursing time from Medicare claims for this hospice.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 100% at home.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Who owns it?

  • Atwell Home Health Services, Inc. runs it.
  • 4 owners or officers are people: Ross Chidubem Ezeani (owns 5% or more directly, 100%); Ross Chidubem Ezeani (runs it (operational or managerial control), 100%); Amber Gonzalez (managing employee (on the payroll), 0%); Remy W Zockazock (managing employee (under contract), 0%).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

What do families say?

  • CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
  • CMS gives no Hospice Care Index for this hospice.
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

How does it compare nearby?

  • Of the 33 hospices CMS’s data show serving patients in ZIP code 77081, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 6; this one had 1.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

The 33 hospices CMS lists serving ZIP code 77081
PlaceDeficiencies, 3 years
Atwell Home Health Services Inc. This hospice1
Pj Home Health and Hospice17
Houston Hospice4
Vitas Healthcare of Texas L P4
Hospice Compassus - the Woodlands3
Accentcare Hospice & Palliative Care of Houston - South, LLC9
Vantage Hospice6
Harbor Hospice of Central Houston, L.P.26
Accentcare Hospice & Palliative Care of Houston - North, LLC13
Midtown Hospice, Inc.Not given
Uplift Hospice6
Amor Hospice Care, Inc.7

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.