Gentiva II
A hospice in Meadville, Pennsylvania 16335
1119 Park Avenue Suite 7, Meadville, Pennsylvania 16335. (814) 334-4660.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 17 deficiencies cited in the last three years
- 5of 5 family caregiver rating
- 9of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
17 deficiencies cited in the last three years
The middle of the 7 hospices serving ZIP code 16335 had 5.
The last inspection on record was on Jun 26, 2026: a reaccreditation inspection by the Accreditation Commission for Health Care.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
17 deficiencies in 1 month of the last 36. Last cited Jun 2026. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Jun 26, 2026: reaccreditation inspection by the Accreditation Commission for Health Care17 deficiencies
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Content of comprehensive assessment (42 CFR 418.54(c)(6))
The inspectors’ words, 97 words
“Upon patient record review, 2 of 19 (Patients #6,#14) did not have evidence in the patient record that a review was completed of all prescription and non-prescription medications Patient 6: During home visit medication reconciliation, the facility medication profile contained Myrbetriq that was not on the hospice profile. Patient 14: During home visit medication reconciliation, the daughter did not have hospice profiled docusate and hydroxyzine PRNs in the home, had acetaminophen 500mg tablets instead of 650mg tablets, amlodipine 5mg tablets instead of 10mg tablets, and is giving aspirin every other day as instructed by a previous doctor.”
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Content of comprehensive assessment (42 CFR 418.54(c)(7))
The inspectors’ words, 102 words
“Upon patient record review, 2 of 19 (Patients #5,#8) did not have evidence in the patient record that the comprehensive assessment includes a bereavement component which includes the needs of the patient’s family and other individuals focusing on the social, spiritual, and cultural factors that may impact their ability to cope with the patient’s death. Information gathered from the initial bereavement assessment is incorporated into the plan of care and is considered in the bereavement plan of care. Patient 5: The initial bereavement assessment was completed 10/30/25 with admission 10/7/25. Patient 8: The initial bereavement assessment was completed 5/27/25 with admission 5/19/25.”
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Approach to service delivery (42 CFR 418.56(a)(1))
The inspectors’ words, 121 words
“Upon patient record review, 2 of 19 (Patient #6,11) did not have evidence that a Registered Nurse is designated to ensure continuous assessment of the patient and family’s needs and to coordinate activities with other members of the interdisciplinary group (IDG). The IDG must work together and is responsible for supervision of the care and service for each patient and family. Patient 6: The medical record contained a new order for wound care to left buttock 6/15/26. There was no evidence of left buttock wound assessments or measurements in the medical record. Agency requires weekly wound assessments. Patient 11: The medical record contained an order 6/3/26 for x-ray of the right foot. There was no evidence of follow up regarding results.”
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Content of plan of care (42 CFR 418.56(c)(4))
The inspectors’ words, 134 words
“Upon patient record review, 3 of 19 (Patients #6,#8,#14) did not have evidence the plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions, including medications and treatments. Patient 6: During home visit medication reconciliation, the facility records contained an order for Myrbetriq that was not in the hospice record. Patient 8: The medical record contained nursing documentation upon recertification assessment identifying patient has a Bi-Pap. There was no evidence of an order for Bi-Pap parameters. Patient 14: During home visit medication reconciliation, the daughter had acetaminophen 500mg tablets instead of 650mg tablets, amlodipine 5mg tablets instead of 10mg tablets, and is giving aspirin every other day as instructed by a previous doctor. There were no correct orders for medications being given by daughter.”
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Content of plan of care (42 CFR 418.56(c)(5))
The inspectors’ words, 153 words
“Upon patient record review, 3 of 19 (Patients #1,#7,#8) did not have evidence the plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions, including equipment and supply needs. Patient 1: The medical record contained nursing documentation identifying patient use of a commode since admission and use of a hospital bed, half rails, specialty mattress, and shower chair since recertification assessment 5/4/26. There was no evidence of orders for the DME included in the plan of care. Patient 7: The medical record contained nursing documentation upon admission identifying patient use of a shower chair. There was no evidence of an order for the DME included in the plan of care. Patient 8: The medical record contained nursing documentation identifying patient use of a hospital bed since admission. There was no evidence of an order for the DME included in the plan of care.”
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Review of the plan of care (42 CFR 418.56(d))
“Upon client record review, 1 of 19 (Patient #3) did not have evidence that the IDG in collaboration with the attending physician reviewed, revised and documents the individualized plan as frequently as the patient’s condition requires but no less frequently then every 15 calendar days. Patient 3: There was no evidence of collaboration with the attending physician for review of the plan of care since 6/2/26.”
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Review of the plan of care (42 CFR 418.56(d))
The inspectors’ words, 98 words
“Upon patient record review, 2 of 19 (Patients #4,#9) did not have evidence that a revised plan of care includes information from the patient’s updated comprehensive assessment and must note the patient’s progress towards outcome/goals from the plan of care. Patient 4: There was no evidence the plan of care was updated to remove problems, goals, and interventions to be completed by the social worker after social work services were discontinued 5/12/26. Patient 9: There was no evidence the plan of care was updated to reflect the change of thickened liquid needs from pudding thick to honey thick.”
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Coordination of services (42 CFR 418.56(e)(2))
“Upon client record review, 1 of 19 (Patient #10) did not have evidence that the IDG ensures that the care and services are provided in accordance with the plan of care. Patient 10: The medical record contained nursing documentation 4/24/26 regarding indwelling catheter being removed. There was no evidence of an order to remove the catheter.”
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Program activities (42 CFR 418.58(c)(2))
“Upon observation, there was no evidence the hospice investigates all adverse events, incidents, accidents, variances or unusual occurrences that involve patient care and develops a plan of correction to prevent the same or similar event from occurring again. Patient 12: The medical record contained documentation by the social worker 5/11/26 that the facility reported the patient had a fall. There was no evidence of hospice investigation of the incident.”
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Counseling services (42 CFR 418.64(d)(1))
The inspectors’ words, 133 words
“Upon patient record review, 1 of 19 (Patient #17) did not have evidence the hospice offers bereavement counseling that includes: • Making bereavement services available to the family and other individuals in the bereavement plan of care up to 1 year following the death of the patient. Bereavement counseling also extends to residents of a SNF/NF or ICF/IID when appropriate and identified in the bereavement plan of care • Ensuring that bereavement services reflect the needs of the bereaved • Development of a bereavement plan of care that notes the kind of bereavement services to be offered and the frequency of service delivery Patient 17: The medical record contained documentation identifying the bereaved contact requested end to all bereavement including mailings. Documentation identified a memorial service invitation was sent to the bereaved 4/13/26.”
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Hospice aide assignments and duties (42 CFR 418.76(g)(1))
“Upon patient record review, 1 of 19 (Patient #9) did not have evidence in the patient record that hospice aide assignments and duties are specific to patient needs. Patient 9: The aide care plan did not contain instructions that the patient requires thickened liquids.”
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Supervision of hospice aides (42 CFR 418.76(h)(1))
“Upon patient record review 1 of 19 (Patient #10) did not have evidence documentation in the patient record that a Registered Nurse made an on-site visit to the patient’s home no less frequently than every 14 days to assess the quality of care and services provided by the hospice aide and to ensure that services ordered by the hospice interdisciplinary group meet the patient’s needs. Patient 10: There was no evidence of an aide supervisory visit from 5/5/26 to 6/15/26.”
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Recertification of the terminal illness (42 CFR 418.102(c))
“Upon client record review, 1 of 19 (Patient #1) did not have evidence that the physician provides a brief narrative explanation of the clinical findings that supports a life expectancy of 6 months or less as part of the recertification form, or as an addendum to the recertification form. Patient 1: The Recertification of Terminal Illness for benefit period 3 starting 9/24/25 did not contain a physician narrative regarding patient eligibility.”
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Content (42 CFR 418.104(a)(6))
“Upon patient client record review, 3 of 19 (Patients #6,#13,#16) did not have evidence that each patient record contains Advance Directives. Patient 6,16: The plan of care identified the patient as DNR. There was no evidence of advanced directives such as a living will, POLST form, or DNR in the medical record. Patient 13: The plan of care identified the patient as DNR. The DNR order form was incomplete and unsigned by a physician.”
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Hospice plan of care (42 CFR 418.112(d))
“Upon client record review, 1 of 19 (Patient #6) did not have evidence that a written hospice plan of care is established and maintained in consultation with SNF/NF or ICF/IID representatives. All hospice care provided is in accordance with this hospice plan of care. Patient 6: The medical record contained an order for nursing visits twice weekly. There was no evidence of a second visit completed the week of 4/19/26.”
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Hospice plan of care (42 CFR 418.112(d)(1))
“Upon client record review, 1 of 19 (Patient #5) did not have evidence that the hospice plan of care identifies the care and services that are needed and specifically identify which provider (nursing facility or hospice) is responsible for performing the respective functions that have been agreed upon and included in the hospice plan of care. Patient 5: The medical record contained orders for peg tub insertion site care that does not specify facility and hospice responsibilities.”
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Coordination of services (42 CFR 418.112(e)(3))
“Upon patient record review, 1 of 19 (Patient #6) did not have evidence that the hospice provided the following information: • The most recent hospice plan of care specific to each patient • Hospice election form and any Advance Directives specific to each patient • Physician certification and recertification of the terminal illness specific to each patient Patient 6: During home visit review of hospice documentation, the facility did not have an election form, CTI, or plan of care updates since 5/5/26.”
All 3 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jun 26, 2026 | Reaccreditation inspection by the Accreditation Commission for Health Care | 17 deficiencies cited |
| Sep 3, 2024 | Complaint inspection by the state | No deficiencies cited |
| Nov 21, 2023 | Complaint inspection by the state | No deficiencies cited |
Is it certified?
- Medicare-certified hospice since Nov 28, 2006.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 17 nurse care minutes per routine home care day, 7.1% of skilled nursing minutes at weekends and a visit near death for 96.6% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 21% at home, 8% in assisted living, 33% in a nursing facility, 38% in a skilled nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 17.0 min |
| Skilled nursing minutes at weekends | 7.1% |
| Visits near death | 96.6% of patients who died |
Who owns it?
- Southerncare Holdings, Inc. owns 100% directly since Jun 23, 2006.
- 7 owners or officers are people: Dean Spencer (managing employee (under contract), 0%); Ronald C Lazas (corporate officer, 0%); David Robinson Arnold (corporate officer, 0%); Anne Schobey (managing employee (on the payroll), 0%); Thomas Joseph Dolan (corporate officer, 0%); David Allen Causby (corporate officer, 0%); Janet L Combs (corporate officer, 0%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Ch Services Midco Holdings Inc. | Owns 5% or more through other companies | 100% | Feb 5, 2015 |
| Curo Health Services Holdings, Inc. | Owns 5% or more through other companies | 100% | Jun 6, 2014 |
| Curo Hospice SC LLC | Owns 5% or more through other companies | 100% | Jun 6, 2014 |
| Ksoc Holdings, Inc. | Owns 5% or more through other companies | 100% | Dec 1, 2011 |
| Southerncare Holdings, Inc. | Owns 5% or more directly | 100% | Jun 23, 2006 |
| Charlotte Midco, LLC | Owns 5% or more through other companies | 100% | Aug 11, 2022 |
| Falcon Hospice, LP | Owns 5% or more through other companies | 100% | Aug 11, 2022 |
| Charlotte Buyer, Inc. | Owns 5% or more through other companies | 100% | Jul 11, 2018 |
| Curo Health Services LLC | Owns 5% or more through other companies | 100% | Jun 6, 2014 |
| Kah Hospice Company, Inc. | Owns 5% or more through other companies | 100% | Mar 1, 2022 |
| Ch Services Group Holdings Inc. | Owns 5% or more through other companies | 100% | Feb 5, 2015 |
| Ch Services Holdings Inc. | Owns 5% or more through other companies | 100% | Feb 5, 2015 |
| Cd&r Falcon Holdings, LP | Owns 5% or more through other companies | 60% | Aug 11, 2022 |
| Kentucky Homecare Parent Inc. | Owns 5% or more through other companies | 40% | Aug 11, 2022 |
| Kentucky Homecare Holdings, Inc. | Owns 5% or more through other companies | 40% | Aug 11, 2022 |
| Humana Inc. | Owns 5% or more through other companies | 40% | Aug 11, 2022 |
| Centerwell Health Services Inc. | Owns 5% or more through other companies | 40% | Dec 22, 2022 |
What do families say?
- Family caregivers rate it 5 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 90% rated it 9 or 10 out of 10, and 92% would definitely recommend it.
- CMS’s Hospice Care Index: 9 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 95.17% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 82.2% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | 5 of 5 |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 9 of 10 |
How does it compare nearby?
- Of the 7 hospices CMS’s data show serving patients in ZIP code 16335, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 5; this one had 17.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Hospice of Crawford County Inc. | 0 |
| Gentiva II This hospice | 17 |
| Visiting Nurses Association of Venango County, Hos | 0 |
| Aseracare Hospice | 0 |
| Lakeland Area Hospice, LP | 5 |
| Interim Healthcare Hospice of Erie | 8 |
| Steel City Hospice | 15 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.