Hearth Record

Penn Highlands Community Nurses

A hospice in Clearfield, Pennsylvania 16830

1033 Turnpike Avenue, Suite 202, Clearfield, Pennsylvania 16830. (814) 768-2012.

CMS’s own record, on Care Compare

Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.

The short answer

Record last released by CMS on Oct 23, 2026.

The last 24 months 2 deficiencies in 1 month of the last 36. Last cited Apr 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

2 deficiencies cited in the last three years

The middle of the 9 hospices serving ZIP code 16830 had 2.

The last inspection on record was on Aug 25, 2025: a recertification inspection by the state.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

2 deficiencies in 1 month of the last 36. Last cited Apr 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.

2 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Apr 30, 2025: recertification inspection by the state2 deficiencies
  • Content of comprehensive assessment (42 CFR 418.54(c)(6))

    The inspectors’ words, 333 words

    “Based on review of agency policy, medical records (MR) and staff (EMP) interviews, the agency failed to maintain an accurate medication profile to ensure review of potential adverse effects, side effects for one (1) of fourteen (14) medical records reviewed (MR8). Findings included: Review of the agency policy and procedures was conducted on 4/25/2025 at approximately 1:20 PM revealed, “Patient Record Content…PROCEDURE 1. (Agency) will initiate and maintain an individual and accurate patient record containing past and current findings for each patient receiving care in compliance with all federal state laws and regulations. The record must contain correct clinical information that is available to the patient’s attending physician and (Agency) staff. The record may be maintained electronically. (Agency) will use a standardized format for records. The format will be periodically reviewed and updated, as necessary…3. Each patient record will contain the following as applicable…*Care/services provided by Hospice, including contracted staff (evaluations, treatments and progress notes)…*A current medication profile to include medication/allergies/sensitivities and every medication, dose, frequency and route of administration for prescription and non-prescription medications, herbal products and home remedies. *Responses to medications, symptom management, treatments and services. *Outcome measure data elements. *Actual or potential drug/food or drug/drug interactions. * The dose, route, time, date and any adverse drug reaction of every dose of medication administered by (Agency) staff and identification of individual administering the medication…” Review of MR8 was conducted on 4/23/2025 at approximately 2:12 PM revealed, “Physician’s Orders/Plan of Care” with a start of care date of 2/1/2023 and a current certification period starting 3/22/2025 to 5/20/2025. The primary diagnosis was “Malignant neoplasm of right ovary.” The Physician’s Orders/Plan of Care medication list under section “Allergies: ASA OXYCODONE…” Listed on page three (3) of four (4) was the medication list “Aspirin By Mouth Tablet Chewable 81 MG 1 tablet(s) three times a day PO…Start Date 09-28-2023…” An exit interview was conducted on 4/25/2025 at approximately 2:00 PM with the operations manager, performance improvement manager and manager which confirmed the above findings.”

    Rule L0530. Standard-level.

  • Prevention (42 CFR 418.60(a))

    The inspectors’ words, 561 words

    “Based on review of agency policy and procedure, observations (OBV) during home visits and staff (EMP) interview, the agency failed to ensure staff followed infection control standards of practice and agency policy and procedure for two (2) of three (3) observations providing direct care to patients (OBV1 and OBV3). Findings Included: Review of the agency policy and procedures was conducted on 4/25/2025 at approximately 1:20 PM revealed, “Infection Control: Preparation of Work Area and Bag Technique…PURPOSE: To prevent contamination of bag and equipment, avoid cross infection, and establish a clean work area…PROCEDURE: 1. Adhere to Standard Precautions. 2. Select a flat surface to place bag and set up work area. Use discretion and consideration when placing bag on patient’s furniture. Never place bag on floor. Keep bag closed when not in use. 3. Place a barrier (paper towels, clean newspaper or other appropriate material) on flat surface before setting bag down…” Observations (OBV1) on 4/25/2025 at approximately 9:32 AM revealed: EMP5 provided direct patient care. EMP5 placed a chuck/barrier on a bench. The strap of the equipment bag laid to one side extending below the barrier and rested on the legs of the bench. Observations (OBV3) on 4/25/2025 at approximately 12:13 AM which revealed: EMP6 provided direct patient care. EMP6 placed chucks/barriers on couch. The equipment bag was placed on the chuck/barrier, and two (2) top zippers of the equipment bag remained open while services was being provided to the patient. Based on agency policy, volunteer files, staff (EMP) interviews, Centers for Disease Control and Prevention CDC guidance, and agency policy the agency failed to ensure volunteers were screened for TB (tuberculosis) upon hire for one (1) of one (1) volunteer files (VF) reviewed. Findings Included: Review of the agency policy and procedures was conducted on 4/25/2025 at approximately 1:20 PM revealed, “Occupational Exposure to Tuberculosis/Prevention of Transmission of TB Plan…PURPOSE To protect exposed employees and patient care volunteers against TB…PROCEDURE 1. Responsibility for the TB infection control program is assigned to the Director, who is given the authority to implement and enforce TB infection control policies and procedures…11. All employees and patient care volunteers will receive education regarding TB that is relevant to their particular occupational group, before initial assignment and annually…14…*During the pre-employment physical, employee’s and patient care volunteer who have potential for exposure to M. tuberculosis, including those with a history of BCG vaccination, will have baseline PPD skin testing performed. *For employees or patient care volunteers who have not had a documented negative PPD test during the proceeding 12 months, the baseline PPD testing will include the two step method…” Review of the Centers for Disease Control and Prevention CDC guidance was conducted on 4/30/2025 at approximately 2:30 PM revealed, “Clinical Testing Guidance for Tuberculosis: Health Care Personnel...TB screening programs in health care setting, TB screening programs should include anyone working or volunteering in health care settings, including: *Inpatient settings *Outpatient settings...” A review of VF1 was completed on 4/24/2025 at approximately 2:42 PM. VF1 start date was 1/10/2024. An “Employee Tuberculosis Screening Review Questionnaire” was completed on 3/12/2025. No documentation was provided by the agency to confirm TB testing per policy and CDC guidance was completed at the time of hire. An exit interview was conducted on 4/25/2025 at approximately 2:00 PM with the operations manager, performance improvement manager and manager which confirmed the above findings.”

    Rule L0579. Standard-level.

All 2 inspections in the last three years
Inspections on record
DateVisitWhat the record says
Aug 25, 2025Recertification inspection by the stateNo deficiencies cited
Apr 30, 2025Recertification inspection by the state2 deficiencies cited

Is it certified?

  • Medicare-certified hospice since Dec 7, 1989.
  • Ownership: non-profit.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 15.6 nurse care minutes per routine home care day, 3.6% of skilled nursing minutes at weekends and a visit near death for 96.5% of patients who died.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 90% at home, 3% in assisted living, 7% in a nursing facility.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Staffing measures
MeasureThis provider
Nurse care minutes per routine home care day15.6 min
Skilled nursing minutes at weekends3.6%
Visits near death96.5% of patients who died

Who owns it?

  • Community Nurses Inc. and Penn Highlands Healthcare, Inc. and Elk Regional Health Center run it.
  • 12 owners or officers are people: Laurie Macdonald (corporate officer); Giennaro Aiello (corporate director); Elizabeth Fitch (corporate director); Jeffrey Marzella (corporate officer); June B Sorg (corporate director); Cheryl Mitchell (managing employee (on the payroll)); Michael Armanini (corporate director); Gerard Caribardi (corporate director); Mark Jacob (corporate officer); Mark Jacob (corporate director); Kevin Oknefski (corporate director); Steven M Fontaine (corporate officer).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
Community Nurses Inc.Runs it (operational or managerial control)Jun 1, 2017
Penn Highlands Healthcare, Inc.Runs it (operational or managerial control)Jun 1, 2017
Elk Regional Health CenterRuns it (operational or managerial control)Jun 1, 2017

What do families say?

  • CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
  • In CMS’s survey of family caregivers (Oct 1, 2023 to Sep 30, 2025): 85% rated it 9 or 10 out of 10, and 78% would definitely recommend it.
  • CMS’s Hospice Care Index: 6 of 10 (Jan 1, 2023 to Dec 31, 2024).
  • 100% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 65.3% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5Not rated
Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold6 of 10

How does it compare nearby?

  • Of the 9 hospices CMS’s data show serving patients in ZIP code 16830, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 2; this one had 2.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

The 9 hospices CMS lists serving ZIP code 16830
PlaceDeficiencies, 3 years
Penn Highlands Community Nurses This hospice2
Family HospiceNot given
Penn Highlands Community NursesNot given
Aseracare Hospice3
Gentiva II9
365 Hospice LLC0
Adoration Hospice0
Medi Home Hospice0
Penn Hospice, Inc.4

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.