Primrose Hospice Care, Inc.
A hospice in Portland, Oregon 97225
4850 SW Scholls Ferry Road, Suite 304, Portland, Oregon 97225. (971) 308-5654.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 6 deficiencies cited in the last three years
- Not rated family caregiver rating
- Not available CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
6 deficiencies cited in the last three years
The middle of the 25 hospices serving ZIP code 97225 had 5.
The last inspection on record was on Apr 22, 2026: a reaccreditation inspection by the Accreditation Commission for Health Care.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
6 deficiencies in 1 month of the last 36. Last cited Apr 2026. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Apr 22, 2026: reaccreditation inspection by the Accreditation Commission for Health Care6 deficiencies
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Content of comprehensive assessment (42 CFR 418.54(c)(6))
The inspectors’ words, 134 words
“Upon patient record review, 1 of 9 (Patient #1) did not have evidence in the patient record that a review was completed of all prescription and non-prescription medications, including herbal remedies that could affect drug therapy. This review includes, but is not limited to: • Effectiveness of drug therapy • Drug side effects • Actual or potential drug interactions • Duplicate drug therapy • Drug therapy currently associated with laboratory monitoring Patient #1: During home visit, noted discrepancies between hospice and ALF medication list. ALF included Acetaminophen, Flonase, Cetirizine, Memantine and hospice did not. The hospice profile included Depakote. The ALF did not. RN states, and presented discontinue order in hospice EMR, although med still active on hospice med profile. The nurse identified as EMR “glitch” and submitted work order to EMR software vendor.”
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Content of plan of care (42 CFR 418.56(c))
The inspectors’ words, 98 words
“Upon patient record review, 1 of 9 (Patient #3) did not have evidence in the patient record that the hospice has developed an individualized written plan of care for each patient. The plan of care must reflect patient/family goals and interventions based on the problems identified in the initial, comprehensive, and updated comprehensive assessments. The plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions. Patient #3: SOC 4/2/26. 4/3/26 Order for Oxygen 2LPM by NC. Problems, goals and interventions include Oxygen, but exclude Oxygen related safety precautions.”
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Training (42 CFR 418.100(g)(3))
“Upon personnel record review, 1 of 13 (Personnel #11) did not have evidence that a skills competency assessment, specific to each discipline had been conducted for all personnel including volunteers initially during orientation. Personnel #11: Volunteer has only job description and competency for administrative/non-patient facing volunteer. Volunteer and Administrator/DCS confirm intent to train/validate competency for patient facing volunteer service.”
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Authentication (42 CFR 418.104(b))
The inspectors’ words, 104 words
“Upon patient client record review, 4 of 9 (Patient #6, 7, 8, 9) did not have evidence that all entries are legible, clear, complete, and appropriately authenticated and dated in accordance with the organizations policies and procedures and currently accepted standards of practice. Electronic signatures are acceptable as long the hospice is following appropriate safeguards to prevent unauthorized access to the patient records. Patients #6, 7, 8, 9: Discharge summaries identify reason for discharge as Patient no longer eligible for hospice, but Patients #6, 8, 9 include additional comment that patient no longer desires hospice. Patient #7, contained additional comment is that patient moved.”
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Discharge or transfer of care (42 CFR 418.104(e)(2))
“Upon client record review, 4 of 9 (Patient #6, 7, 8, 9) did not have evidence that if a patient revokes the election of hospice care or is discharged from hospice in accordance with §418.26, the hospice must forward to the patient’s attending physician: • A copy of the hospice discharge summary • The patient’s clinical record, if requested Patients #6,7,8,9: Upon review of live discharge records, there was no evidence that discharge summaries were forwarded to attending physician.”
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Discharge or transfer of care (42 CFR 418.104(e)(3))
The inspectors’ words, 101 words
“Upon client record review, 4 of 9 (Patient #6, 7, 8, 9) did not have evidence that the discharge summary includes all required information. Patient #6, 7, 8, 9 : DC Summary is incomplete and ambiguous in reason for discharge. Documents patient is no longer terminally ill and Patients #6, 8, 9 include additional comment that Patient no longer desires hospice services and Patient #7 additional comment is that patient moved out of service area. There is no summary of treatments, symptom management, no reference to current plan of care, MD orders or any other clinical documentation of patient’s hospice admission.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Apr 22, 2026 | Reaccreditation inspection by the Accreditation Commission for Health Care | 6 deficiencies cited |
Is it certified?
- Medicare-certified hospice since May 15, 2023.
- CMS doesn’t list its type of ownership.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- CMS hasn’t published nursing time from Medicare claims for this hospice.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
Who owns it?
- Sanctuary Hospice, LLC owns 49% directly since Sep 5, 2025.
- 13 owners or officers are people: Gurpreet Kaur (owns 5% or more directly, 20.5%); Jason Bonchis (owns 5% or more through other companies, 17.64%); Victor M Gonzalez (owns 5% or more directly, 15.5%); David Gunn (owns 5% or more directly, 15%); Lidia Crainic (owns 5% or more through other companies, 9.8%); Persida Manea (owns 5% or more through other companies, 9.8%); Jennifer Bonchis (owns 5% or more through other companies, 7.35%); Jason Bonchis (corporate officer); Gianna O’hara (managing employee (on the payroll)); Andreea Andurs (managing employee (on the payroll)); Gurpreet Kaur (corporate officer); Gurpreet Kaur (corporate director); Gurpreet Kaur (managing employee (on the payroll)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Sanctuary Hospice, LLC | Owns 5% or more directly | 49% | Sep 5, 2025 |
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- CMS gives no Hospice Care Index for this hospice.
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
How does it compare nearby?
- Of the 25 hospices CMS’s data show serving patients in ZIP code 97225, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 5; this one had 6.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Primrose Hospice Care, Inc. This hospice | 6 |
| Providence Hospice | 6 |
| Kaiser Permanente Continuing Care Services Hospice | Not given |
| Adventist Health Hospice | 2 |
| CARE Partners | 2 |
| Housecall Providers Hospice | 5 |
| Accentcare Hospice & Palliative Care of Oregon | 19 |
| Pinnacle Hospice Care of Portland | 7 |
| Assured Hospice | 1 |
| Forest Park Healthcare at Home | 1 |
| Heart 2 Heart Hospice Care LLC | 6 |
| Legacy Hospice Services | 3 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.