Sacred Heart Hospice
A hospice in Springfield, Oregon 97477
123 International Way, Office B, Springfield, Oregon 97477. (458) 205-7400.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 5 deficiencies cited in the last three years
- 4of 5 family caregiver rating
- 10of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
5 deficiencies cited in the last three years
The middle of the 7 hospices serving ZIP code 97477 had 5.5.
The last inspection on record was on Aug 28, 2026: a reaccreditation inspection by The Joint Commission.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
5 deficiencies in 1 month of the last 36. Last cited Aug 2026. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Aug 28, 2026: reaccreditation inspection by The Joint Commission5 deficiencies
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Content of comprehensive assessment (42 CFR 418.54(c)(6)(i))
“Observed in Patient Home. In 1 of 6 home visits conducted, the hospice failed to accurately perform medication reconciliation in accordance with policy. At the home visit of RRHV#4 a Registered Nurse reviewed medications with the patient but did not compare the medication list with drug labels. This observation was confirmed with the Hospice Patient Manager and Assistant Managers.”
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Review of the plan of care (42 CFR 418.56(d ))
“Observed in Record Review. In 14 of 14 active patient records reviewed, the interdisciplinary group did not document its review and revision of the patient’s plan of care no less than every 15 days. In meeting notes patient decline, progress towards desired outcomes and goals, and plans for the following two weeks were not consistently recorded. This observation was confirmed with the Hospice Patient Manager and Assistant Managers.”
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Competency evaluation (42 CFR 418.76(c)(1))
“Observed in Competency Session. In 1 of 13 staff files reviewed, the hospice aide’s initial competency evaluation did not indicate that an observation was made with a patient or pseudo-patient. This is evidenced by the following: during a review of competency records, the hospice aide’s initial competence assessment (record HR03) did not indicate if a patient or pseudo-patient was used in evaluating the aide’s competence to perform tasks. This finding was discussed with hospice leadership.”
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Competency evaluation (42 CFR 418.76(c))
“Observed in HR File Review. In 1 of 13 staff files reviewed, the hospice aide did not have a documented initial competence assessment. This is evidenced by the following: during a review of the hospice aide’s initial skills-based competency assessment, the surveyor observed that file HR03 did not indicate if the hospice aide was competent or not competent in performing the individual tasks listed in the skills-based competency assessment. The surveyor observed that those fields were left blank. This finding was discussed with hospice leadership.”
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Criminal background checks (42 CFR 418.114(d)(2))
“Observed in HR File Review. In 1 of 13 staff files reviewed, a criminal background check was not documented within three months of the date of employment. This is evidenced by the following: during a review of record HR06, the RN did not have a documented initial criminal background check. This finding was discussed with hospice leadership.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Aug 28, 2026 | Reaccreditation inspection by The Joint Commission | 5 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Jan 12, 1994.
- Ownership: non-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 11.7 nurse care minutes per routine home care day, 8.3% of skilled nursing minutes at weekends and a visit near death for 92% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 49% at home, 34% in assisted living, 9% in a skilled nursing facility, 2% in an inpatient hospice, 5% elsewhere.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 11.7 min |
| Skilled nursing minutes at weekends | 8.3% |
| Visits near death | 92.0% of patients who died |
Who owns it?
- Peacehealth owns 100% directly since May 18, 2016.
- 23 owners or officers are people: Charlotte Virgia Davenport (corporate director, 0%); Ione S Adams (corporate director, 0%); Leonard W Kearney (corporate director, 0%); Thomas Karnes (corporate officer, 0%); Lorraine Arvin (corporate director, 0%); Danny W Hollingshead (corporate director, 0%); Richard Harry Wollenberg (corporate director, 0%); Timothy Ackman (corporate director, 0%); Carolyn Aaron (corporate director, 0%); Arthur Craig Springer II (corporate officer, 0%); Patrick G Tandingan (runs it (operational or managerial control), 0%); Linda Lea Jackson (managing employee (on the payroll), 0%); Richard E Magnuson (corporate officer, 0%); Catherine Thienes (runs it (operational or managerial control), 0%); Deleesa Meashintubby (corporate director, 0%); Mary Mcwilliams (corporate director, 0%); Kathleen Lee Pruitt (corporate director, 0%); Sheila Lemieux (corporate director, 0%); Sarah Marie Ness (corporate officer, 0%); Andrea C Nenzel (corporate director, 0%); Todd Alan Strumwasser (corporate director, 0%); Karl Joseph Carrier (corporate director, 0%); Donna King (corporate director, 0%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Peacehealth | Owns 5% or more directly | 100% | May 18, 2016 |
What do families say?
- Family caregivers rate it 4 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 85% rated it 9 or 10 out of 10, and 88% would definitely recommend it.
- CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 100% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 54.2% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | 4 of 5 |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 10 of 10 |
How does it compare nearby?
- Of the 7 hospices CMS’s data show serving patients in ZIP code 97477, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 5.5; this one had 5.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Sacred Heart Hospice This hospice | 5 |
| Bristol Hospice - Eugene LLC | 7 |
| Cascade Health | 3 |
| Amedisys Hospice Care | 5 |
| Serenity Hospice | 14 |
| Brighton Hospice | 6 |
| Signature Healthcare at Home | Not given |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.