Hearth Record

Comfort Heart Hospice

A hospice in North Olmsted, Ohio 44070

26777 Lorain Road, Suite 615, North Olmsted, Ohio 44070. (440) 471-4078.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 23, 2026.

The last 24 months 3 deficiencies in 1 month of the last 36. Last cited Jul 2026. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

3 deficiencies cited in the last three years

The middle of the 30 hospices serving ZIP code 44070 had 1.5.

The last inspection on record was on Jul 9, 2026: a reaccreditation inspection by the Accreditation Commission for Health Care.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

3 deficiencies in 1 month of the last 36. Last cited Jul 2026. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.

3 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Jul 9, 2026: reaccreditation inspection by the Accreditation Commission for Health Care3 deficiencies

  • Content of comprehensive assessment (42 CFR 418.54(c)(6))

    The inspectors’ words, 156 words

    “Upon patient record review, 6 of 12 (Patient #1,2,3,7,8,10) did not have evidence in the patient record that a review was completed of all prescription and non-prescription medications, including herbal remedies that could affect drug therapy. This review includes, but is not limited to: • Effectiveness of drug therapy • Drug side effects • Actual or potential drug interactions • Duplicate drug therapy • Drug therapy currently associated with laboratory monitoring Patient 1,3,7,10: On the medication profile there is an order for MiraLAX as needed there is not a diluent listed for this medication. Patient 2: On the medication profile there is an order for Trazodone HCL 25 mg one tablet at bedtime as needed, during home visit the caregiver states the patient is taking Trazodone 50mg one tablet every 24 hours as needed. Patient 8: On the medication profile there is an order for Psyllium Husk Powder, there is no diluent listed for this medication.”

    Rule L0530. Standard-level.

  • Content of plan of care (42 CFR 418.56(c))

    The inspectors’ words, 108 words

    “Upon patient record review, 2 of 12 (Patient #1,3) did not have evidence in the patient record that the hospice has developed an individualized written plan of care for each patient. The plan of care must reflect patient/family goals and interventions based on the problems identified in the initial, comprehensive, and updated comprehensive assessments. The plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions. Patient 1,3: On the medication profile there is an order for Eliquis 5 mg two times daily. There is not a risk for bleeding on the plan of care with goals and interventions.”

    Rule L0545. Standard-level.

  • Content of plan of care (42 CFR 418.56(c)(4))

    The inspectors’ words, 156 words

    “Upon patient record review, 6 of 12 (Patient #1,2,3,7,8,10) did not have evidence the plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions, including medications and treatments. Patient 1: On the plan of care there is an order for MiraLAX as needed there is not a diluent listed for this medication. Patient 2: On the plan of care there is an order for Trazodone HCL 25 mg one tablet at bedtime as needed, the caregiver states the patient is taking Trazodone 50mg one tablet every 24 hours as needed; however, there is not an order for this dose. Patient 3,7,10: On the plan of care there is an order for MiraLAX as needed there is not a diluent listed for this medication. Patient 8: On the plan of care there is an order for Psyllium Husk Powder, there is no diluent listed for this medication.”

    Rule L0549. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Jul 9, 2026Reaccreditation inspection by the Accreditation Commission for Health Care3 deficiencies cited

Is it certified?

  • Medicare-certified hospice since Aug 16, 2023.
  • CMS doesn’t list its type of ownership.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • CMS hasn’t published nursing time from Medicare claims for this hospice.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 77% at home, 23% in assisted living.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Who owns it?

  • 3 owners or officers are people: Michello Brown (owns 5% or more directly, 51%); Michello Brown (managing employee (on the payroll), 51%); Keith Brown (owns 5% or more directly, 49%).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

What do families say?

  • CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
  • CMS gives no Hospice Care Index for this hospice.
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

How does it compare nearby?

  • Of the 30 hospices CMS’s data show serving patients in ZIP code 44070, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 1.5; this one had 3.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

The 30 hospices CMS lists serving ZIP code 44070
PlaceDeficiencies, 3 years
Comfort Heart Hospice This hospice3
Buckeye Hospice Care LLC18
Hospice of the Western Reserve, Inc.0
Southwest General Hospice6
Visting Nurse Association of Cleveland Hospice9
Cleveland Clinic Hospice6
Heartland Hospice21
Compassus - Greater Ohio2
Traditions Health1
Miracle City Hospice, LLC9
Holy Family Hospice0
Elara Caring20

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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