Lifecare Hospice
A hospice in Wooster, Ohio 44691
1900 Akron Road, Wooster, Ohio 44691. (330) 264-4899.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 6 deficiencies cited in the last three years
- 5of 5 family caregiver rating
- 10of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean4
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Condition-level deficiency
- For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual.
What did inspectors find?
6 deficiencies cited in the last three years
The middle of the 21 hospices serving ZIP code 44691 had 4.5.
The last inspection on record was on Apr 17, 2025: a complaint inspection by the state.
1 deficiency at condition level, the more serious of CMS’s two levels
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
6 deficiencies in 1 month of the last 36. Last cited Mar 2025. Most serious: Condition-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Mar 3, 2025: complaint inspection by the state6 deficiencies
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Hospices that provide inpatient care directly (42 CFR 418.110)
“Based on record review, observation and interview; the facility failed to ensure life safety from fire. See L827”
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Fire Alarm System - Testing and Maintenance (42 CFR NFPA 101)
The inspectors’ words, 118 words
“Based on record review and interview the facility failed to ensure the was a fire alarm system was maintained in accordance with the LSC, 2012 Edition 9.6.1, 9.6.2 and 9.6.3. This deficient practice had the potential to affect all three patients who reside within the facility. Findings include: During the record review with the Facility Manager (FM) on 03/03/25 at 1:30 P.M. it was revealed that the fire alarm system was not being maintained as required. The documentation provided did not show a semi-annual visual inspection had been completed. No additional documentation was provided at the time of survey to validate the inspection was complete. Interview with the FM verified the finding at the time of the review.”
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Sprinkler System - Installation (42 CFR NFPA 101)
The inspectors’ words, 99 words
“Based on observation and staff interview, the facility failed to ensure the installation of sprinkler system throughout the facility in accordance with NFPA 101 - 2012 Edition, Section 19.3.5.1, NFPA 99 – 2012 Edition 15.8, and NFPA 13 – 2010 Edition Section 8.1. This deficient practice had the potential to affect all three patients who reside within the facility. Findings include: Observation on 03/03/25 during tour of the facility at 10:30 A.M. identified the lack of sprinkler protection installed in the walk-in cooler in the kitchen. Interview with the Facility Manager verified the finding at the time of observation.”
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Fire Drills (42 CFR NFPA 101)
The inspectors’ words, 126 words
“Based on review of facility fire drill documentation and staff interview, the facility failed to conduct quarterly fire drills in accordance with NFPA 101-2012 Edition, Section 19.7.1. This deficient practice had the potential to affect all three patients who reside within the facility. Findings include: On 03/03/25 at 2:20 P.M. review of last twelve months of the fire drill documentation with the Facility Manager (FM) indicated drills were not completed as required. Further review noted the documentation did not include fire drills for the months of December 2024 or January 2025. No additional documentation was provided at the time of survey to validate the drills were complete in accordance to the applicable code. Interview with the FM verified the finding at the time of the review.”
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Essential Electrical Systems – Generator or Alternate Source (42 CFR NFPA 101)
The inspectors’ words, 153 words
“Based on record review and interview the facility failed to ensure the emergency generator is exercised monthly under load for 30 minutes in accordance with the LSC, 2012 Edition 8.3.1 through 8.3.4 and 8.4.1 through 8.4.2.3. This deficient practice had the potential to affect all three patients who reside within the facility. Findings include: At 2:30 P.M. during the generator record review with the Facility Manager (FM) on 03/03/25 it was revealed that the diesel generator monthly operational testing was not completed in accordance with the applicable code. The generator documentation provided lacked the required elements of the weekly inspection. The monthly run test of the generator indicated the load did not calculate and verify that the load achieved at least 30% of the rating. No additional documentation was provided at the time of survey to validate the inspections were complete. Interview with the FM verified the finding at the time of review.”
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Fire protection (42 CFR 418.110 (d))
“Based on record review, observation and interview; the facility failed to ensure life safety from fire. See Life Safety Code Survey Report.”
All 5 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Apr 17, 2025 | Complaint inspection by the state | No deficiencies cited |
| Apr 17, 2025 | Complaint inspection by the state | No deficiencies cited |
| Mar 3, 2025 | Complaint inspection by the state | 4 deficiencies cited |
| Mar 3, 2025 | Complaint inspection by the state | 2 deficiencies cited |
| Feb 27, 2025 | Complaint inspection by the state | No deficiencies cited |
Is it certified?
- Medicare-certified hospice since May 14, 1990.
- Ownership: non-profit.
- Cited at For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. in the last three years: it didn’t meet a whole condition of Medicare’s rules.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 6 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 16.4 nurse care minutes per routine home care day, 12.6% of skilled nursing minutes at weekends and a visit near death for 98.9% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 51% at home, 19% in assisted living, 27% in a nursing facility, 3% in an inpatient hospice.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 16.4 min |
| Skilled nursing minutes at weekends | 12.6% |
| Visits near death | 98.9% of patients who died |
Who owns it?
- Ohio’s Hospice Inc. runs it.
- 9 owners or officers are people: Kurt Holmes (corporate director, 100%); Jodi Lynn Hannan (corporate director); Jodi Lynn Hannan (managing employee (on the payroll)); Kent Anderson (corporate officer, 0%); Kent Anderson (managing employee (on the payroll)); Kent Anderson (runs it (operational or managerial control), 0%); Renee Sparks (managing employee (on the payroll)); Ginger Preston (corporate director); Deborah Meadows (corporate director).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Ohio’s Hospice Inc. | Runs it (operational or managerial control) | 100% | Jun 29, 2017 |
What do families say?
- Family caregivers rate it 5 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 89% rated it 9 or 10 out of 10, and 93% would definitely recommend it.
- CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 97.21% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 60.8% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | 5 of 5 |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 10 of 10 |
How does it compare nearby?
- Of the 21 hospices CMS’s data show serving patients in ZIP code 44691, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 4.5; this one had 6.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Lifecare Hospice This hospice | 6 |
| Hospice of the Western Reserve, Inc. | 0 |
| Hospice of Central Ohio | 0 |
| Cleveland Clinic Hospice | 6 |
| Traditions Health | 1 |
| Southern Care Youngstown | 9 |
| Heartland Hospice | 25 |
| Crossroads Hospice of Northeast Ohio, LLC | 0 |
| Elara Caring | 20 |
| Gentiva | 15 |
| Incare Hospice, Northern Ohio | 0 |
| Caretenders Hospice | 4 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.