Compassionate Care Hospice of Northern NJ, LLC
A hospice in Rockaway, New Jersey 07828
100 Enterprise Drive, Suite 110, Rockaway, New Jersey 07828. (973) 726-3855.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 7 deficiencies cited in the last three years
- 4of 5 family caregiver rating
- 10of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
7 deficiencies cited in the last three years
The middle of the 14 hospices serving ZIP code 07828 had 5.5.
The last inspection on record was on Jul 12, 2024: an initial inspection by the Accreditation Commission for Health Care.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
7 deficiencies in 1 month of the last 36. Last cited Jul 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Jul 12, 2024: initial inspection by the Accreditation Commission for Health Care7 deficiencies
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Content of comprehensive assessment (42 CFR 418.54(c)(6))
The inspectors’ words, 294 words
“Upon patient record review, 10 of 19 (Patient #2,#3,#4,#6,#8,#9,#10,#11,#12,#14) did not have evidence in the patient record that a review was completed of all prescription and non-prescription medications, including herbal remedies that could affect drug therapy. This review includes, but is not limited to: • Effectiveness of drug therapy • Drug side effects • Actual or potential drug interactions • Duplicate drug therapy • Drug therapy currently associated with laboratory monitoring Patient 2: The medication profile includes an entry on 4/17/24 for Medrol dose pack to be given per instructions. There is no evidence that the medication profile includes instructions for administering the medication. Patient 3,9,11 and 12:The medication profile includes an entry for Oxygen 2-4 liters per minute via nasal cannula as needed for shortness of breath. There is no evidence that the medication profile includes titration instructions for the oxygen range. Patient 6:The medication profile includes an entry on 5/23/24 of oxygen 2 liters per minute as needed for shortness of breath. There is no evidence that the medication profile includes route of administration for oxygen. Patient 4 and 14:The medication profile includes an entry on admission of oxygen 2 liters per minute as needed for shortness of breath. There is no evidence that the medication profile includes route of administration for oxygen. Patient 8:The medication profile includes an entry on admission of oxygen 8 liters per minute as needed for shortness of breath. There is no evidence that the medication profile includes route of administration for oxygen. Patient 10:The medication profile includes entries on 6/11/24 of Tylenol 325 2 tabs q 4 hours as needed for fever >101 and on 7/11/24 of Acetaminophen 325 2 tabs q 4 hours as needed for fever>101. There is evidence that these are duplicate therapies.”
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Content of plan of care (42 CFR 418.56(c))
The inspectors’ words, 343 words
“Upon patient record review, 4 of 19 (Patient #2,#5,#6,#14) did not have evidence in the patient record that the hospice has developed an individualized written plan of care for each patient. The plan of care must reflect patient/family goals and interventions based on the problems identified in the initial, comprehensive, and updated comprehensive assessments. The plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions. Patient 2:The medical record includes documentation that the patient is on a pureed diet with a risk for aspiration and that oxygen at 2 liters per minute via nasal cannula can be used as needed for shortness of breath. There is no evidence that the plan of care includes goals and interventions for altered diet and aspiration prevention or problems, goals and interventions for oxygen use and safety. COS Patient 5:The plan of care includes problem statements of altered comfort and oxygen use. There is no evidence of goals and interventions for the problem statements. The medical record includes documentation that the patient has a peritoneal dialysis catheter located in the left abdomen and an implanted port located in the upper right chest. There is no evidence that the plan of care includes problems, goals and interventions to manage the peritoneal dialysis catheter or the implanted port. Patient 6:The medical record contains documentation of a primary diagnosis of protein calorie malnutrition, oxygen in use at 2 liters per minute as needed of shortness of breath and that the patient is at a high risk for falls. There is no evidence that the plan of care includes problems, goals and interventions for altered nutrition, the management and use of oxygen or safety/falls. Patient 14:The medical record includes documentation that the patient is a risk for skin breakdown, is currently on anticoagulation therapy and is at risk for falls. The plan of care includes problem statements for altered skin integrity, potential for bleeding or hemorrhage and safety/falls. There is no evidence of active goals and interventions for the problem statements.”
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Content of plan of care (42 CFR 418.56(c)(4))
The inspectors’ words, 252 words
“Upon patient record review, 9 of 19 (Patient Patient #2,#3,#4,#6,#8,#9,#11,#12,#14) did not have evidence the plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions, including medications and treatments. Patient 2: The plan of care includes an order on 4/17/24 for Medrol dose pack to be given per instructions. There is no evidence that the order includes instructions for administering the medication. Patient 3,9,11 and 12:The plan of care includes an order for Oxygen 2-4 liters per minute via nasal cannula as needed for shortness of breath. There is no evidence that the order includes titration instructions for the oxygen range. Patient 6:The plan of care includes an order on 5/23/24 of oxygen 2 liters per minute as needed for shortness of breath and an entry on 6/21/24 of Medi honey with dose noted as per instructions and instructions written as apply to wound 2 times weekly until healed. There is no evidence that order includes route of administration for oxygen or the dose/amount of Medi honey for wound care. Patient 4 and 14:The plan of care includes an order on admission of oxygen 2 liters per minute as needed for shortness of breath. There is no evidence that the order includes route of administration for oxygen. Patient 8:The plan of care includes an order on admission of oxygen 8 liters per minute as needed for shortness of breath. There is no evidence that the order includes route of administration for oxygen.”
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Content of plan of care (42 CFR 418.56(c)(5))
The inspectors’ words, 149 words
“Upon patient record review, 3 of 19 (Patient #1,#10,#11) did not have evidence the plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions, including equipment and supply needs. Patient 1:The medical record contains nursing documentation that patient uses rolling walker for ambulation. There is no evidence that the plan of care includes a rolling walker as equipment needs for the patient. Patient 10:The medical record contains nursing documentation that patient uses a wheelchair for mobility. There is no evidence that the plan of care includes a wheelchair as equipment needs for the patient. Patient 11:The medical record contains documentation that the patient’s equipment needs include a hospital bed bed, rails, oxygen concentrator, O2 supplies, wound care supplies and incontinence supplies. There is no evidence that the plan of care includes these items as equipment needs for the patient.”
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Hospice aide assignments and duties (42 CFR 418.76(g)(1))
The inspectors’ words, 267 words
“Upon patient record review, 4 of 19 (Patient #4,#7,#9,#10) did not have evidence in the patient record that hospice aide assignments and duties are: • Assigned to a specific patient by a registered nurse that is a member of the interdisciplinary group • Written patient care instructions for a hospice aide must be prepared by a Registered Nurse who is responsible for the supervision of a hospice aide as specified under paragraph (h) of 418.76 • There is evidence in the patient record that the plan of care; indicate what tasks are to be done by the Aide and the frequency of these tasks. The use of “PRN” or “per patient choice”, for any task, whether personal care or non-personal care tasks, are not acceptable Patient 4:The medical record contains documentation that the patient is at risk for aspiration. The aide plan of care includes the task of assist with meals. There is no evidence that the aide plan of care includes aspiration precautions. Patient 7:The aide plan of care includes the task of bed bath. There is no evidence that the plan of care also includes the task of undressing and dressing. Patient 9:The medical record contains documentation that the patient plan of care includes the use of coumadin for anticoagulation therapy and is a high risk for falls. There is no evidence that the aide plan of care includes bleeding precautions. Patient 10:The aide plan of care dated 5/2/24 through 7/9/24 includes the assigned task of sponge bath. There is no evidence that the plan of care includes a frequency for provision of the service.”
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Hospice aide assignments and duties (42 CFR 418.76(g)(2))
The inspectors’ words, 103 words
“Upon patient record review 1 of 19 (Patient #2) did not have evidence documentation in the patient record that a hospice aide provides services that are: • Ordered by the interdisciplinary group • Included in the plan of care • Permitted to be performed under state law by such hospice aide • Consistent with the hospice aide training Patient 2:The aide plan of care included the task of shampoo hair weekly. The visit frequency is three times weekly. The aide visit documentation noted the task as completed on 5/17/24, 5/20/24, 5/22/24, 5/24/24, 5/29/24, 5/31/24, 6/3/24, 6/5/24, 6/7/24, 6/10/24, every visit for three weeks.”
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Training (42 CFR 418.100(g)(3))
“Upon personnel record review, 5 of 15 (Personnel #1,#3,#4,#10,#11) did not have evidence that a skills competency assessment, specific to each discipline had been conducted for all personnel including volunteers initially during orientation. Personnel Files 1, 3, 4, 10 and 11:There is no evidence that an initial skills competency assessment was conducted by a skilled professional initially during orientation.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jul 12, 2024 | Initial inspection by the Accreditation Commission for Health Care | 7 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Oct 7, 2009.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 13.4 nurse care minutes per routine home care day, 9.8% of skilled nursing minutes at weekends and a visit near death for 93.2% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 81% at home, 1% in assisted living, 18% in a nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 13.4 min |
| Skilled nursing minutes at weekends | 9.8% |
| Visits near death | 93.2% of patients who died |
Who owns it?
- Compassionate Care Hospice Group Inc. owns 100% directly since May 15, 2005.
- 8 owners or officers are people: Scott G Ginn (corporate officer); Bridget R Kaigler (corporate officer); Bridget R Kaigler (managing employee (on the payroll)); Travis Miglicco (corporate officer); Kristina J Braud (corporate officer); Kristina J Braud (managing employee (on the payroll)); Richard Vaz (managing employee (on the payroll)); Eileen O’neall (managing employee (on the payroll)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Amedisys Inc. | Owns 5% or more through other companies | 100% | Feb 1, 2019 |
| Amedisys Hospice, L.L.C. | Owns 5% or more through other companies | 100% | Feb 1, 2019 |
| Compassionate Care Hospice Group Inc. | Owns 5% or more directly | 100% | May 15, 2005 |
| Amedisys Holding LLC | Owns 5% or more through other companies | 100% | Feb 1, 2019 |
What do families say?
- Family caregivers rate it 4 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 87% rated it 9 or 10 out of 10, and 88% would definitely recommend it.
- CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 99.62% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 75.5% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | 4 of 5 |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 10 of 10 |
How does it compare nearby?
- Of the 14 hospices CMS’s data show serving patients in ZIP code 07828, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 5.5; this one had 7.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Compassionate Care Hospice of Northern NJ, LLC This hospice | 7 |
| Atlantic Visiting Nurse | 0 |
| Center for Hope Hospice and Palliative Care | 28 |
| Karen Ann Quinlan Hospice | 11 |
| Hospice of New Jersey, LLC | 18 |
| Ascend Hospice | 5 |
| Visiting Nurse Association of Northern New Jersey | 0 |
| Grace Healthcare Services LLC | 6 |
| Compassus-Greater New Jersey | 0 |
| Serenity Hospice Care | 11 |
| Ennoble Care | 6 |
| Affinity Care of NJ, LLC | 3 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.