Hearth Record

Hospice of Pamlico County, Inc.

A hospice in Bayboro, North Carolina 28515

602 Main Street, Bayboro, North Carolina 28515. (252) 745-5171.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 23, 2026.

The last 24 months 2 deficiencies in 1 month of the last 36. Last cited Mar 2026. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

2 deficiencies cited in the last three years

The middle of the 6 hospices serving ZIP code 28515 had 12.5.

The last inspection on record was on Mar 23, 2026: a complaint inspection by the state.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

2 deficiencies in 1 month of the last 36. Last cited Mar 2026. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.

2 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Mar 23, 2026: complaint inspection by the state2 deficiencies

  • Plan of care (42 CFR 418.56(b))

    The inspectors’ words, 234 words

    “Based on agency policy, clinical record review, and staff interviews, the agency failed to complete dressing changes on an implanted port and care as ordered in the plan of care for 1 of 1 patient with a continuous infusion via implanted port [implanted device for medication administration]. (patient #1)Findings included: A policy, Continuous Infusion via Implanted Port (revised 2/2017), received on 3/23/26 at 2:23 PM from the agency director stated, “Review the doctor’s orders for infusion via IVAD [Continuous Infusion via Implanted Port].Patient #1 was admitted on 12/13/26 with diagnoses of basal cell carcinoma of the skin (skin cancer) and secondary neoplasm of the bone (skin cancer that has spread to the bones). The plan of care for 12/13/26-3/12/26 included orders for skilled nurse visits 2 times a week for 13 weeks with 10 PRN (as needed), and “Maintain implanted port access with Huber needle [specialized needle to access implanted ports]. Change needle and dressing weekly and PRN occlusion, leakage, or dislodgement. Flush per agency policy.” Review of the clinical record revealed that there was no documentation of the IVAD care being completed for weeks 1, 2, and 3 (12/13/26-1/15/26).During an interview conducted on 3/23/26 at approximately 3:00 PM the agency director stated, “It was an oversight” and confirmed that IVAD care had not been completed. The expectation is for the skilled nurses to review the plan of care orders before seeing a patient.”

    Rule L0543. Standard-level. From a complaint.

  • Supervision of hospice aides (42 CFR 418.76(h)(1)(i))

    The inspectors’ words, 150 words

    “Based on clinical record review, and staff interviews, the registered nurse failed to document hospice health aide (HHA) supervisory visits every 14 days for 1 of 1 patient receiving HHA services. (patient #3)Findings included: Patient #3 was admitted on 1/20/26 with a diagnosis of rectal cancer. The plan of care for 1/20/26-4/29/26 included orders for skilled nurse visits 1 time a week for 13 weeks with 10 PRN (as needed) and HHA visits 1 time a week for 13 weeks. Review of the clinical record revealed that no HHA supervisory visits were conducted between 1/20/26 and 3/17/26.During an interview conducted on 3/23/26 at 11:46 AM RN #4 stated, “Aide supervisory visit are done every 14 days with the comp [comprehensive assessment].An interview conducted on 3/23/26 at 11:55 AM with the agency director revealed that the expectation is for supervisory visits to be completed and documented at least every 14 days.”

    Rule L0629. Standard-level. From a complaint.

All 3 inspections in the last three years
Inspections on record
DateVisitWhat the record says
Mar 23, 2026Complaint inspection by the state2 deficiencies cited
Apr 30, 2024Recertification inspection by the stateNo deficiencies cited
Jan 30, 2024Recertification inspection by the stateNo deficiencies cited

Is it certified?

  • Medicare-certified hospice since Jun 25, 2007.
  • Ownership: non-profit.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 2 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 0.1 nurse care minutes per routine home care day, 47.8% of skilled nursing minutes at weekends and a visit near death for 3.8% of patients who died.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 92% at home, 3% in assisted living, 5% in a nursing facility.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Staffing measures
MeasureThis provider
Nurse care minutes per routine home care day0.1 min
Skilled nursing minutes at weekends47.8%
Visits near death3.8% of patients who died

Who owns it?

  • 8 owners or officers are people: Diane Mcdaniel (managing employee (on the payroll), 100%); Teresa M Scott (corporate director, 8%); Ricky B Miller (corporate officer, 8%); Martha M Sadler (corporate officer, 8%); Judy R Rafson (corporate director, 5%); Jennifer R Fornes (corporate director, 5%); Shirley S Banks (corporate director, 5%); Tonya Jordan (corporate director, 0%).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

What do families say?

  • CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
  • CMS’s Hospice Care Index: 4 of 10 (Jan 1, 2023 to Dec 31, 2024).
  • 2.9% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5Not rated
Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold4 of 10

How does it compare nearby?

  • Of the 6 hospices CMS’s data show serving patients in ZIP code 28515, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 12.5; this one had 2.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

The 6 hospices CMS lists serving ZIP code 28515
PlaceDeficiencies, 3 years
Hospice of Pamlico County, Inc. This hospice2
Craven County Hospice3
3hc32
Continuum Home Care & Hospice8
Community Hospice LLC17
Pruitthealth Hospice - Rocky Mount20

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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